Cannabis Alcohol Licensing Support Specialist Administrative 1 Jobs

Initial Posting Date:
08/23/2022
Application Deadline:
09/05/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$3,020 - $4,462
Position Type:
Employee
Position Title:
Alcohol Licensing Support Specialist (Administrative Specialist 1)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill one full-time Alcohol Licensing Support Specialist (Administrative Specialist 1) position in our Licensing Division located at 9079 SE McLoughlin Blvd in our Portland office.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
The Administrative Specialist 1 provides support to applicants and licensees who are renewing their licenses, applying for a temporary or special event license or making a change to an existing license. They work in collaboration with license support staff and investigators to ensure a smooth flow of the application process for liquor license applicants and licensees. License Specialists also review, process and approve special event license applications and explain licensing requirements to applicants, licensees, local government agencies, special interest groups and the general public.
Here are some of the essential duties you will perform:

• Receives and reviews liquor license applications and forms (special events, temporary sales permits, renewals, permits and annual licenses) to make sure minimum documents are signed and completed; log applications into the appropriate database. Reaches out to those without minimum documents or complete information by email or phone to let them know what is needed to move their application forward.
• Logs all pending and final licensing actions into the appropriate database. Make corrections as needed to addresses, misspellings, etc. Assist in reviewing audit reports across databases, notes and corrects inconsistencies. Generate license certificates and assist with fulfilling minor postings.
• Reviews event-based liquor applications, including Temporary Sales Licenses and Special Event Licenses for all eligible license types and Temporary Use of an Annual License for completeness, which includes a completed and signed application packet with local governing body approval, liquor liability insurance and fee payment.
• Use Officer of the Day protocol with liquor license investigators to advise applicants on eligibility, license types, and relevant laws and to approve applications.
• Works with compliance on any required Plan to Manage, minor postings or other needed signage. Coordinates with local government(s) to get approval for proposed event and to verify receipt of proper fees.
• Calculates and collects appropriate fees. Completes appropriate requested refund requests, with manager approval, as required by financial services.
• Endorses completed and approved event applications. Emails a copy of the endorsed application to the applicant/licensee and route/store documents as required by the Licensing unit.
• Maintains the online file system for special events files, including archiving applications and properly destroying applications according to the agency records retention schedule.
• Evaluates special event and temporary sales applications against denial criteria. Works with the licensing specialist if it appears that denial or restriction criteria apply.
• As directed by the Alcohol Licensing and Permits Manager, assists to ensure renewals in the renewal queue are properly processed. Sends notification by email/mail prior to license expiration with the renewal application attached. Reviews liquor license renewal applications for completeness as delegated. If changes are sent with renewal application, sends approved information with a link by email to the licensee. Explains laws and makes requests for documents missing from submitted renewal forms and reviews renewal forms for mandatory criteria. Ensures fees and late fees are correctly paid and issues new license certificate when renewal is complete, approved and paid. Facilitates local government endorsements with instructions; update local government contacts in database.
• Monitors group voice-mail (specials event line) and multiple e-mail accounts (special events, OOTD), responding or sorting communications as determined by task assignments. Logs voice-mails/emails and periodically review logs for completion of request/response.
• Responds to inquiries about application/queue status from staff and applicants about the status of their submitted applications
• Provides backup reception coverage to front desk during breaks or absence, as needed. Participates in staff meetings, take minutes and note action items.

What do you need to qualify?
Three years of clerical/secretarial experience that include:

• Two years at a full performance level performing typing, word processing, or other generation of documents AND
• Lead work responsibility or coordination of office procedures.

Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
How to Apply:

• Internal Applicants (Current State of Oregon Employee) –Apply through your employee
  Workday
  account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. Follow directions below.
• External Applicants: Please visit the
  State of Oregon job opportunities web-page
  to submit your application for the position
• All Applicants: Attach a resume
• All Applicants: Attach college transcripts when needed to show qualifications
• Note: If you don’t attach the required documents or complete the work experience portion in your Workday profile, your application will be automatically disqualified from further consideration.

How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:

• Telework: After an initial training period, this position is eligible for a flexible hybrid remote work schedule. The position is based at our HQ Portland office and you will be required to come into the office on an as-needed basis. Telework is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s
  Work Reimaged
  website for more information.
• The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of a Regulatory Specialist (AL-C0107-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
• This position is represented by the American Federation of State, County & Municipal Employees Union, Local 2505
• This position serves a six month trial service period
• Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
• Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver's license and maintain a good driving record in order to drive.
• Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.

What we offer:

• A competitive benefits package
• Paid sick and vacation leave, personal leave and eleven paid holidays per year.
• Part of a small-medium state agency where you can get to know your co-workers.
• A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.

Helpful Tips:

• Be sure to attach a resume and complete the work experience portion in your Workday profile.
• Allow yourself plenty of time to complete and submit the application & resume. Please be sure you complete your online Workday application
• Workday will timeout after 20 minutes of inactivity
• This posting closes at 11:59 PM on the close date listed
• Workday performs best in Google Chrome
• Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
• Be sure to check both your email and Workday account for updates regarding this recruitment.
• You will only have one opportunity to upload the required resume. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes after the recruitment period closes.

Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiters, Corie Shelley by email at [email protected] or Shannon Hoffeditz at [email protected].
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY

Apply for this job with Oregon Liquor & Cannabis Commission

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Initial Posting Date:
05/23/2022
Application Deadline:
06/02/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$2,920 - $4,328
Position Type:
Employee
Position Title:
Alcohol Licensing Support Specialist (Administrative Specialist 1)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill two full-time and one half-time Alcohol Licensing Support Specialist (Administrative Specialist 1) positions in our Licensing Division located at 9079 SE McLoughlin Blvd in or Portland office.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
The Alcohol Licensing Support Specialist provides support to applicants and licensees who are renewing their licenses, applying for a temporary or special event license or making a change to an existing license. They work in collaboration with license support staff and investigators to ensure a smooth flow of the application process for liquor license applicants and licensees. License Specialists also review, process and approve special event license applications and explain licensing requirements to applicants, licensees, local government agencies, special interest groups and the general public.
Here are some of the essential duties you will perform:

• Receives and reviews liquor license applications and forms (special events, temporary sales permits, renewals, permits and annual licenses) to make sure minimum documents are signed and completed; log applications into the appropriate database. Reaches out to those without minimum documents or complete information by email or phone to let them know what is needed to move their application forward.
• Logs all pending and final licensing actions into the appropriate database. Make corrections as needed to addresses, misspellings, etc. Assist in reviewing audit reports across databases, notes and corrects inconsistencies. Generate license certificates and assist with fulfilling minor postings.
• Reviews event-based liquor applications, including Temporary Sales Licenses and Special Event Licenses for all eligible license types and Temporary Use of an Annual License for completeness, which includes a completed and signed application packet with local governing body approval, liquor liability insurance and fee payment.
• Use Officer of the Day protocol with liquor license investigators to advise applicants on eligibility, license types, and relevant laws and to approve applications.
• Works with compliance on any required Plan to Manage, minor postings or other needed signage. Coordinates with local government(s) to get approval for proposed event and to verify receipt of proper fees.
• Calculates and collects appropriate fees. Completes appropriate requested refund requests, with manager approval, as required by financial services.
• Endorses completed and approved event applications. Emails a copy of the endorsed application to the applicant/licensee and route/store documents as required by the Licensing unit.
• Maintains the online file system for special events files, including archiving applications and properly destroying applications according to the agency records retention schedule.
• Evaluates special event and temporary sales applications against denial criteria. Works with the licensing specialist if it appears that denial or restriction criteria apply.
• As directed by the Alcohol Licensing and Permits Manager, assists to ensure renewals in the renewal queue are properly processed. Sends notification by email/mail prior to license expiration with the renewal application attached. Reviews liquor license renewal applications for completeness as delegated. If changes are sent with renewal application, sends approved information with a link by email to the licensee. Explains laws and makes requests for documents missing from submitted renewal forms and reviews renewal forms for mandatory criteria. Ensures fees and late fees are correctly paid and issues new license certificate when renewal is complete, approved and paid. Facilitates local government endorsements with instructions; update local government contacts in database.
• Monitors group voice-mail (specials event line) and multiple e-mail accounts (special events, OOTD), responding or sorting communications as determined by task assignments. Logs voice-mails/emails and periodically review logs for completion of request/response.
• Responds to inquiries about application/queue status from staff and applicants about the status of their submitted applications
• Provides backup reception coverage to front desk during breaks or absence, as needed. Participates in staff meetings, take minutes and note action items.

What do you need to qualify?
Three years of clerical/secretarial experience that include:

• Two years at a full performance level performing typing, word processing, or other generation of documents AND
• Lead work responsibility or coordination of office procedures.

Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
Desired Attributes:

• Experience using policy and procedure manuals, handbooks, or reference material for answering questions.
• Experience handling sensitive information with strict confidentiality and maintaining a high degree of professionalism.
• Intermediate skill and proficiency in Microsoft applications such as Outlook, Word, and Excel.
• Excellent equity-driven internal and external customer service skills and interpersonal skills with good verbal and written communication skills, and the ability to compose important documents paying attention to accuracy, grammar and punctuation.
• Detail oriented and ability to switch priorities seamlessly and ability to handle inquires for information and protecting confidential information simultaneously.
• Ability to work with multiple deadlines, continual change and at times heavy workloads and effectively navigate state-agency policies and procedures.

How to Apply:

• Internal Applicants (Current State of Oregon Employee) –Apply through your employee
  Workday
  account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. Follow directions below.
• External Applicants: Please visit the
  State of Oregon job opportunities web-page
  to submit your application for the position
• All Applicants: Attach a cover letter that describes how you meet the desired attributes of the position.
• All Applicants: Attach a resume
• All Applicants: Attach college transcripts when needed to show qualifications
• Note: If you don’t attach the required documents or complete the work experience portion of in your Workday profile, your application will be automatically disqualified from further consideration.

How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:

• The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of a Regulatory Specialist (AL-C0107-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
• This position is represented by the American Federation of State, County & Municipal Employees Union, Local 2505
• This position serves a six month trial service period
• Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
• Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver's license and maintain a good driving record in order to drive.
• Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.

What we offer:

• A competitive benefits package
• Paid sick and vacation leave, personal leave and eleven paid holidays per year.
• Part of a small-medium state agency where you can get to know your co-workers.
• A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.

Helpful Tips:

• Be sure to attach a cover letter & resume
• Allow yourself plenty of time to complete and submit the application & resume.Please be sure you complete your online Workday application
• Workday will timeout after 20 minutes of inactivity
• This posting closes at 11:59 PM on the close date listed
• Workday performs best in Google Chrome
• Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
• Be sure to check both your email and Workday account for updates regarding this recruitment.
• You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes or cover letters after the recruitment period closes.

Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiter, Shannon Hoffeditz by email at [email protected].
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY

Apply for this job with Oregon Liquor & Cannabis Commission

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.