Cannabis Adult Use Budtender Blossom Cannabis Jobs

Company Overview
With Cultivation, Manufacturing, Lab Processing, Production, Distribution, and Retail facilities and an incredible array of cannabis products sold state-wide, Blossom Cannabis is a premier Maine-licensed cannabis business.

Blossom’s mission is to normalize the cannabis experience so that medical patients may use cannabis as they choose without shame or embarrassment. Blossom believes in the scientifically verified healing properties of cannabis. Our staff at every level is highly passionate about the plant and about our mission of improving people's everyday lives through plants.

Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a recognized and leading brand, we want to hear from you!

Position Summary/Objective
The Budtender position will assist the Blossom budtenders, and management team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.

This role is responsible for assisting budtenders to acquire the products patients select for purchase, preparing orders, executing transactions, cash handling, and customer service.

Candidates must possess the ability to listen well and communicate effectively to the diverse Blossom patient base.

We are building a strong, ethical, and team-oriented culture at Blossom Cannabis. We are looking for this role to be filled by someone that is passionate, driven, and outgoing.. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

Inventories, stores, and restocks products and displays in the retail store by performing the following duties:

• Assists managers by keeping the sales floor stocked with the corresponding products for sale.

• Assists Inventory Specialists/ASM in cycle counts if needed.

• Assists Inventory Specialist/ASM in verifying counts during the intake process, if needed.

• Alerts Management of any discrepancies noticed.

• Helps SKU new inventory products with corresponding barcodes.

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism.

• Greet all patients in a warm, sincere, and helpful manner.

• Provide an excellent customer experience while assisting in the sale of cannabis products.

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensuring each patient receives full attention during their transaction.

• Maintain quality customer service by establishing and enforcing company standards.

• Ensure patient inquiries and complaints are immediately brought to the lead/managers' attention to address issues in the moment.

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.

• Ensure orders are fulfilled efficiently with 100% accuracy at all times.

• Operate cash register, computer-based POS system, and cash drawer.

• Adhere to company SOPs.

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system.

• Maintain proper cash handling procedures at all times.

• Maintain fully stocked and clean POS counters at all times.

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance.

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing, including the bathrooms, and staff break room areas.

• Work as part of a team to ensure sales goals, patient satisfaction, and compliance goals are met by designated timelines.

• Ensure opening and closing cleaning and organization are completed daily/nightly.

• Participate in periodic staff meetings.

• Ensure POS counters are ready when the dispensary opens.

• Manage inbound phone inquiries and route calls accordingly.

• Adhere to all Medical Cannabis laws.

• Maintain a positive attitude that promotes teamwork.

• Work collaboratively and respectfully with other team members.

• Participate in ongoing education and professional development opportunities.

• Read cannabis industry publications to keep up to date on trends.

Qualifications

Education: Minimum of a high school degree required.

Work Experience:

• 1-2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications, Skills & Capabilities:

• Our staff, at every level, must be passionate about the plant and about our mission of improving people's everyday lives through cannabis medicine.

• Experience in a retail or customer service setting.

• Knowledge of Cannabis strains, formulations, extracts, and other products on the market.

• Proficiency in computer usage, including retail point-of-sale software and precise math skills.

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests, and addressing customer issues, questions, or suggestions

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail-oriented with an eye on process optimization.

• Ability to work in a fast-paced environment, manage high-stress situations, and be flexible and adaptable when a situation requires.

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day.

• Excellent communication skills and leadership both verbally and through written media

• Must be able to handle constructive criticism and guidance and offer the same to others in the department

• Proper employment documentation; reliable transportation and a valid ID.

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on the Maine medical marijuana licensing regulations

• Ability to lift and carry up to 50 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Maine.

Compensation:

• $17-$19/hour (depending on experience)

• Tips

• Staff deals and discounts.

Blossom Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplemental Pay:

• Tips

Experience:

• Sales: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Work Location: One location

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