Cannabis Administrative Assistant Sample Intake Reporting Jobs

The Spott is a state licensed and ISO/IEC 17025:2017 accredited Cannabis safety compliance facility located in Kalamazoo, MI. The Spott provides comprehensive safety testing for Cannabis products to ensure compliance with regulatory requirements. We are seeking a Administrative Assistant to join our team. The primary role of this position is to perform Sample Intake and Reporting tasks. This is an exciting opportunity to work in the emerging, rapidly growing, and fast paced environment of Cannabis laboratory safety testing.

DUTIES & RESPONSIBILITIES

Field Sampling

• Serve as the primary point of contact for licensed facility clients and assist them sample submission and testing requirements.
• Coordinate client sampling needs with field sampler availability and maintain field sampling schedule.
• Review sampling records and transfer manifests for accuracy and facilitate corrections as needed before performing sample intake process.

Sample Intake & Reporting

• Identify sample intake issues and bring issues to the attention of management for quick resolution.
• Assist walk-in customers, taking orders, completing paperwork, and payments.
• Enter new orders and samples into laboratory information management system (LIMS) and METRC.
• Upload test results into LIMS, generate reports, and check for accuracy.
• Enter licensed facility test results into METRC.

Additional Duties

• Assist in answering incoming customer calls regarding billing issues, service questions, and general client concerns.
• Perform any other tasks that may be required.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent is required.
• Must be 21 or older.
• Must pass a background check.
• Must live within commuting distance of Kalamazoo, MI.
• Excellent verbal and written communication skills.
• Ability to maintain a high degree of attention to detail and accuracy.
• Proficiency with the Microsoft Office suite and Google equivalents.
• Ability to work independently and as a team member and to adapt to a changing environment and handle multiple priorities.
• Ability to multi-task, prioritize, work under pressure, and meet deadlines.
• Personal integrity, disciplined work ethic, and organization skills.
• Be able to work Monday thru Friday, 10 AM - 6 PM, and Saturday as needed.

THE IDEAL CANDIDATE WOULD ALSO POSSESS

• A positive attitude and self-motivation
• Great interpersonal and customer service skills.
• Previous experience with METRC.
• Some knowledge of Cannabis.
• Familiarity with analytical or microbiological science.

Note: The Spott supports the Michigan Marijuana Social Equity program and is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $12.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• Data Entry: 2 years (Preferred)

Work Location: One location

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