Cannabis Sample Intake Specialist Office Manager Jobs

The PharmLabs brand is a rapidly expanding, multi-state network of ISO 17025 accredited cannabis analytical testing laboratories. Come join the Green Rush!

We are looking for a Sample Intake Specialist to take charge of our front end. PharmLabs is a well established and well-known ISO/IEC 17025:2005 accredited testing laboratory that holds a CA State license. PharmLabs Coachella location was the first operating and accredited laboratory in the entire Coachella Valley.

The City of Coachella and the surrounding municipalities in the Coachella Valley are estimated to produce the majority of cannabis and cannabis-derived products for the State of California. The incumbent will play a key role ensuring safe products are available to the Nation’s new epicenter of the Green Rush.

Position Summary:

To be responsible for the intake of client test samples to Laboratory Information Management System, as well as, act as an overall receptionist and brand ambassador. Under the general direction of the Laboratory Director, is responsible for providing general office services to the laboratory staff.

Essential Duties and Responsibilities:

1. Answer incoming calls, determine the purpose of calls and transfer calls

2. Greet walk-in clients

3. Provide proper information about testing to clients

4. Check in all client test samples and input them accurately into LIMS

5. Update social media platforms including but not limited to: Facebook, Instagram, Twitter and the PharmLabs Blog

6. Assist with integration of test samples and spread-sheet creation for test samples

7. Sending new client welcome emails

8. Adding new client emails to the newsletter distribution list

9. Create the Monthly Newsletter

10. Clean floors, bathroom, dusting and empty trash

11. Track office supplies needed and report to CEO

12. Refill office educational information as needed

13. Take and deliver messages

14. Monitors visitor access to the Laboratory

15. Interacts with visiting vendors

16. Provides ongoing support to Laboratory staff

17. Receives, sorts and distributes mail; prepares outgoing mail and ensures it is mailed

18. Receives and processes deliveries

19. Drafts correspondence, generates reports and other documents

20. Orders and maintains office supplies

21. Creates and maintains forms necessary to the operation of the Laboratory

22. Ensures reception area is well maintained, neat and clean

23. Performs other duties as assigned

We are looking for someone who has been a previous office manager with cannabis experience and lots of customer service skills.

We are also looking to fill this key position immediately, so if you meet the below qualifications, submit your resume and cover letter today.

Job Type: Full-time

Salary: $16.00 to $19.00 /hour

Experience:

• Customer Service: 2 years (Required)
• Office Manager: 2 years (Preferred)

Education:

• Bachelor's (Required)

Location:

• Coachella, CA (Required)

Work Location:

• One location

Benefits:

• Paid time off
• Other

Schedule:

• Monday to Friday
• Day shift
• Other

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

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