Cannabis Retail Customer Service Medical Cannabis Jobs

Job Description: Healer is looking for a Customer Service person for our Hemp Products who will also double as a budtender "wellness advisor" to assist in our day to day opperations. This position works directly with customers and patients in a wellness setting. This job includes customer service, taking online and phone orders, as well as curbside pick up at our production facility in Brunswick ME. The Customer Service person also will need to assist with the packaging of final products and the shipping and delivery of final products. The Customer Service person will keep an accurate inventory and make sure that all state laws are followed.

We are looking for a candidate who knows how to de-escalate upset customers, brings a positive attitude, and is able to learn quickly. This position requires some computer skills such as typing, using email, zendesk, and website support. We will train you on any skills you may be missing as long as you are able to learn and grow.

In this role, the candidate should expect to:

• Work with patients/customers and their medical providers
• Understand how to work with medical patients in a wellness setting
• Work with customers at front desk to take orders
• Fill curbside pick up orders
• Handle Email, phone and chat support
• Packaging up ecommerce orders and work with the post office
• Maintain orders, user information and subscriptions on product websites
• Answer product questions, direct customers to resources or Integr8 Health, help place orders, problem solve account issues, etc.
• Update returns and provide refunds when necessary.

Other Duties may include:

• Keeping accurate inventory and following state laws on storage.
• Work safely in a lab and commercial kitchen environment.
• Have the ability to lift 50 lbs
• Maintain communication between departments daily.
• Check mail 3-5 times a week and sort mail to proper departments/individuals.
• End-of-day deposits and Cash reconciliation.
• Aid in final packaging processes: Heat sealing, labeling COAs and boxing of products
• Update Inventory of packaged products daily and boxes/final packaging products weekly

Qualifications

• High school diploma or GED
• A Maine Drivers Licence
• Must have 1-3 years experience in any of the following regulated industries such as cannabis, retail, sales, customer service and/or food production industries
• Capable of working both independently and with a small team.
• Confidence in troubleshooting and problem solving
• Responsible and reliable, capable of maturity in handling confidential information
• Must be legally eligible for work in Maine and be over 21 years old.
• Experience working in manufacturing, processing and production facilities and following OSHA and lab safety procedures preferred.
• Experience with medical cannabis is preferred, but not required.

About the Company: Healer is a well-known and respected physician-developed brand that operates a legal medical cannabis and CBD processing facility and sells high quality, tested products. We are dedicated to helping medical patients and are the trusted medical cannabis brand in the markets in which we operate. Founded in 2015 by Dr. Dustin Sulak, one of the leading medical cannabis physicians, we are privately held and are searching for passionate teammates who share our commitment to quality and are eager to learn and work in collaborative environment. Our team values ethics, integrity, safety, collaboration and a fun working environment where we care for the community. We operate on the Healer.com, HealerCannabis.com, and HealerCBD.com websites.

*
We are an Equal Employment Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. We offer a competitive starting salary, plus healthcare and other benefits. As we grow, there will be opportunities for promotion and professional development.

Application Instructions: You must live or be able to work full time in Brunswick, ME. The start date for this position is as soon as possible. To apply, please send your resume. If there are gaps in your employment, or if you have skills you think would help in this position not covered above, please include a cover letter. Promising candidates will be contacted to further evaluate their fit for this role and our organization.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We focus on employee and product quality and safety. We require daily temperature checks, the use of masks, cleaning of hands, social distancing while at work and other PPE equipment.

Shift availability:

• Day Shift (Required)

Work Location: One location

Apply for this job with Healer CBD

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description: Retail and Packaging Assistantworks directly with customers and patients in a wellness setting. This includes customer service, taking online and phone orders, as well as curbside pick up at our production facility in Brunswick ME. The Retail and Packaging Assistant also will need to assist with the packaging of final product and the shipping and delivery of final product. The Retail and Packaging Assistant will keep an accurate inventory and make sure that all state laws are followed.

In this role, the candidate should expect to:

• Work with patients/customers and their medical providers
• Understand how to work with medical patients in a wellness setting
• Work with customers at front desk to take orders
• Fill curbside pick up orders
• Handle Email, phone and chat support
• Keeping accurate inventory and following state laws on storage.

• Marketing our products/brand at events and to retailers
• Work safely in a lab and commercial kitchen environment.
• Manufacture, fill and package various Hemp and THC based products.
• Clean equipment and facility according to SOPs (standard operating procedure)
• Packaging up ecommerce orders and work with the post office.

• Have the ability to lift 50 lbs

Qualifications

• High school diploma or GED
• A Maine Drivers Licence
• Must have 1-3 years experience in any of the following regulated industries such as cannabis, retail, sales, customer service and/or food production industries
• Capable of working both independently and with a small team.
• Confidence in troubleshooting and problem solving
• Responsible and reliable, capable of maturity in handling confidential information
• Must be legally eligible for work in Maine and be over 21 years old.
• Experience working in manufacturing, processing and production facilities and following OSHA and lab safety procedures preferred.
• Experience with medical cannabis is preferred, but not required.

About the Company: Healer is a well-known and respected brand that operates a legal medical cannabis and CBD processing facility and sells high quality, tested products. We are dedicated to helping medical patients and are the trusted medical cannabis brand in the markets in which we operate. Founded in 2015 by Dr. Dustin Sulak, one of the leading medical cannabis physicians, we are privately held and are searching for passionate teammates who share our commitment to quality and are eager to learn and work in collaborative environment. Our team values ethics, integrity, safety, collaboration and a fun working environment where we care for the community. We operate on both the Healer.com and Healercbd.com websites.

*We are an Equal Employment Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. We offer a competitive starting salary, plus healthcare and other benefits. As we grow, there will be opportunities for promotion and professional development.

Application Instructions: You must live or be able to work full time in Brunswick, ME. The start date for this position is as soon as possible. To apply, please send your resume. If there are gaps in your employment please include a cover letter. Promising candidates will be contacted to further evaluate their fit for this role and our organization.

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:We focus on employee and product quality and safety. We require daily temperature checks, the use of masks, cleaning of hands, social distancing while at work and other PPE equipment.

Education:

• High school or equivalent (Required)

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Company's website:

• http://www.healercbd.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

Apply for this job with Healer CBD

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.