Cannabis Repair Technician Storz Bickel Jobs

The Company
At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.
With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.
Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!
The Opportunity
STORZ & BICKEL are designers and manufacturers of certified medical and non-medical products for inhaling, most notably the Volcano® Medic and the Mighty® Medic.
You will provide our main sales and after-sales services departments your technical expertise in the after-sales service repair and/or replacement of defective devices. You will correspond directly with customers regarding the status their repair.
Responsibilities

• Processing of warranty claims
  
• Inspects, analysis, identifies and repairs defective devices
  
• Maintenance of the repair database
  
• Processing sales-orders for exchange devices
  
• Customer correspondence regarding repair cases by phone and using the ticket system
  
• Assisting customer service and other departments as needed
  
• Other duties assigned
  

Experience

• Work experience in a related industry
  
• Reliability, flexibility, collaborative, and proactive work style
  
• Ability to perform tasks with high attention to detail and accuracy
  
• Customer-oriented behavior
  
• Technical education is helpful
  
• Experience of working with SAP is preferable
  
• Legal right to work in the U.S.
  

Other Details
This is a full-time position based out of Oakland, California.
We appreciate your interest, and promise to review all applications, but we will only be contacting those who best fit the requirements. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please notify your Talent Acquisition Partner. Please note, the chosen applicant will be required to successfully complete background and reference checks.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Company
At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.
With millions of square feet of licensed production capacity and operations spanning four continents, Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.
Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!
The Opportunity
STORZ & BICKEL are designers and manufacturers of certified medical and non-medical products for inhaling, most notably the Volcano® Medic and the Mighty® Medic.
You will provide our main sales and after-sales services departments your technical expertise in the after-sales service repair and/or replacement of defective devices. You will correspond directly with customers regarding the status their repair.
Responsibilities

• Processing of warranty claims


• Inspects, analysis, identifies and repairs defective devices


• Maintenance of the repair database


• Processing sales-orders for exchange devices


• Customer correspondence regarding repair cases by phone and using the ticket system


• Assisting customer service and other departments as needed


• Other duties assigned

Experience

• Work experience in a related industry


• Reliability, flexibility, collaborative, and proactive work style


• Ability to perform tasks with high attention to detail and accuracy


• Customer-oriented behavior


• Technical education is helpful


• Experience of working with SAP is preferable


• Legal right to work in the U.S.

Other Details
This is a full-time position based out of Oakland, California.
We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.
Canopy Growth welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all aspects of the selection process.
One last note: the chosen applicant will be required to successfully complete background and reference checks.
Thank you so much for your interest in Canopy Growth.

Apply for this job with Canopy Growth Corporation

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.