Cannabis Program Manager Compliance Monitoring Department Finance Jobs

Program Manager (Compliance and Monitoring) Department of Finance
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(
2200517
)
About the Department

The Finance Department mission is to manage, protect and report on the City of San Jose's financial resources to enhance the City's financial condition for residents, businesses, and investors. The Finance Department has four core divisions:

• Accounting, including City-wide Emergency Operations Center Fiscal Recovery

• Debt & Treasury Management

• Purchasing & Risk Management

• Revenue Management

The Finance Department works in partnership with the departments of Human Resources, Information Technology, and Public Works, as the Strategic Support City Service Area to effectively develop, manage and safeguard City fiscal, physical, technological and human resources, to enable and enhance the delivery of City services and projects. The Finance Department has a $22.5M operating budget, with 127.99 budgeted full-time equivalent positions.

Positions & Duties

The Revenue Enhancement Program Manager will direct and manage the Compliance & Monitoring and Accounts Receivables programs, which includes two direct reports (1 Senior Analyst and 1 Senior Investigator Collector) and sixteen indirect reports (5 Investigator Collectors, 2 Accountants; 2 Senior Account Clerks, 3 Analysts, 1 Senior Office Specialist, and 3 Hearing Officers). The specific duties and responsibilities include the following:

• Supervises program staff by hiring, training. evaluating. and distributing work assignments for the City's Compliance & Monitoring and Accounts Receivable functions.


• Plans, implements, and manages the Revenue Enhancement Program and operations ensuring efficient utilization of resources.


• Plans implements, and monitors Key Performance Indicators (KPIs), goals, objectives, and guidelines, to establish and sustain effective program operations.


• Creates and manages master audit schedule (in-house and vendor-driven), across City’s key audit functions, including Sales Tax, Utilities Tax, Transient Occupancy Tax, and Cannabis Tax. Ensures audits occur according to schedule.


• Creates and manages revenue compliance reporting schedule, defining key report deliverables, and ensuring on-time delivery. Validates reports against system of record, to ensure report accuracy.


• Produces Standard Operating Procedure (SOP) documentation for core Compliance & Monitoring and Accounts Receivables functions


• Collaborates and coordinates across City departments, with other government agencies. businesses, and organizations, ensuring efficient and appropriate delivery of services and programs.


• Performs public outreach to inform the community about pertinent program information.


• Represents program area to outside agencies and professional groups to build and maintain positive working relationships.


• Provides conflict resolution and customer service.


• Prepares and implements program work plans.


• Negotiates and administers contracts and agreements with vendors, agencies, and contractors.


• Researches and analyzes the Revenue Enhancement Program to improve efficiency and effectiveness.


• Provides professional and technical advice and recommendations on appropriate City pronouncements, standards, policies, and procedures.


• Coordinates with other City departments regarding City policies and procedures and resolving accounting and financial problems.


• Facilitates fiscal controls and compliance with laws and regulations and generally accepted principles related to managing and collecting City receivables.

Per the City’s COVID19 Mandatory Vaccination Policy, the City requires all employees starting on or after February 11, 2022, to provide proof of vaccination as a condition of employment absent a documented medical and/or religious exemption. Proof of vaccination means that employees are required to be “up-to-date” with regards to the COVID-19 vaccine. Consistent with the Santa Clara County Public Health Order issued on December 28, 2021, "up-to-date" means that an employee is not only "fully vaccinated," but has also obtained any booster doses of a COVID-19 vaccination for which they are eligible, within 15 days of first becoming eligible.

Please be informed that due to the COVID-19 pandemic the City is currently in a hybrid work environment . The Program Manager will be required to be onsite at least three (3) days per week. In the initial period of employment, onsite expectations may be higher as the selected candidate becomes more familiar with the Department and City. The Program Manager will also be assigned a laptop by the City, with all software and software access required to perform assigned duties remotely. The Program Manager will be required to have/provide their own internet connectivity and other requirements as specified in the City’s Remote Access Policy 1.7.3, to be able to fully perform their responsibilities remotely.

Salary Information

The actual salary shall be determined by the final candidate’s qualifications and experience. The salary range for the Program Manager is $106,350.40-138,257.60. In addition to the starting salary, employees in the Program Manager classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

Qualifications

Education and Experience

Bachelor’s Degree in a closely related field and five years of directly related experience, including two years of supervisory experience.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will not prepare or file a labor condition application with the US Department of Labor.

Competencies

The ideal candidate will possess the most desirable combination of training, skills and experience, as demonstrated in past and current employment history. Desirable experience, knowledge, and competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, verbally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Computer Skills: experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint and MS Excel.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

Initiative – Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Supervision- Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Michelle Harrison at [email protected].

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Please note: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, if your answer(s) include “See Resume” (or similar responses) your application will be deemed incomplete and withheld from further consideration.

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You will be prompted to answer the following job-specific questions during the online application process:

• Do you have a Baccalaureate Degree from an accredited college or university? If so, list the college or university, type of degree, and field of study

• Do you have five years of directly related experience? If so, please describe your experience in detail and please include the length of time in each position.

• Do you have two years of supervisory experience? If so, please describe your experience in detail and include the number of staff, title of positions, and the length of time in each position

• Are you familiar with the following programs: Excel, Word, PowerPoint, Access, PeopleSoft, FMS (accounting suite software)? If so, indicate your level of proficiency with each software program and provide a specific example of how you used each program during the course of your work.
• Do you have experience working on a complex project where you were required to perform analytical work of considerable difficulty and formulate recommendations? If so, describe the steps you took in completing the analysis. If your recommendations were implemented, what were the results?

• Please describe any experience you have implementing KPIs and/or operational metrics, including what you discovered and what results you/your team achieved.

Additional Information

The City offers a variety of benefit options to employees, including health, dental, vision, and life insurance. Please visit our Benefits page to learn more.

California Equal Pay Act: http://www.sjcity.net/DocumentCenter/View/18980

To apply, please complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

The application deadline will be at 11:59 PM on April 24, 2022. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email [email protected] and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or [email protected] if you have any questions.

Job
: General Administration
Schedule
: Full-time
Employee Status
: Regular
Job Type
: Standard
Job Posting
: Mar 25, 2022, 6:29:31 PM
Minimum Salary
: 106,350.40
Maximum Salary
: 138,257.60
Bargaining Unit 1
: City Association of Management Personnel

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