Cannabis Manager Quality Assurance Market Shared Services Jobs

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Parallel is one of the largest privately held, vertically integrated, multi-state cannabis companies in the world, owning and operating dispensaries in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, facing unique challenges and constantly challenging ourselves to achieve more, then Parallel is for you. We work hard, we lean on each other, and we are passionate about a pretty ambitious vision… pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

The Manager Quality Assurance – Market Shared Services supports all of Parallel's operating markets with the design, implementation, and maintenance of the organization's Quality Assurance (QA) and Quality Control (QC) programs to ensure the quality, safety and compliance of our products and processes.

This involves supporting the day-to-day execution of QA/QC directives through Quality Control development and execution, Quality Incident Management, Facility and Process audits, and Policy/Standard Operating Procedure (SOP) development in accordance with government requirements, market-specific regulations, and internal Policies and SOP.

The Manager Quality Assurance – Market Shared Services must possess the skills and expertise necessary to partner with stakeholders across all operating markets to assess their QA and QC programs, implement solutions, and support the market QA/QC staff based on their unique needs.

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

• Manage (where applicable) the Critical Control Point (CCP) QA documentation and risk assessment for new product and R&D initiatives to reduce risk exposure.
• Manage (where applicable) the development and implementation of solutions to help identify risks in R&D and Product Development workstreams; including making recommendations for reducing identified risks and managing remediation of Corrective and Preventative Actions (CAPA) when needed.
• Support the Markets (where applicable) in the identification of QA process gaps or opportunities for efficiency gains. As needed, help lead the design and implementation of QA systems, tools, and procedures to remediate gaps or improve efficiency
• Support the Markets (where applicable ) with product quality defect and complaint data mining to identify potential non-conformances which require Root Cause Analysis (RCA) and CAPA.
• Assist with compiling quality data into Key Performance Indicator reporting (where applicable)
• Liaise with Operational QA Directors in all markets to provide "day to day" support for Quality Assurance, Quality Control, and product safety efforts as requested.
• Support or manage (where applicable) documentation of QA/QC Policy and Standard Operating Procedure (SOP).
• Support all markets (where applicable) in their respective QA Incident Response programs (including Corrective Action Planning) to help ensure timely and effective response and mitigation of risk affecting the organization; including but not limited to Regulatory Risk, Health and Safety Risk, Financial Risk, and Reputational Risk.
• Support emerging markets in the creation and implementation of quality assurance and risk management programs.
• Lead special projects and assignments at the direction of the Senior Director Compliance, Quality Assurance, and Environment Health and Safety (EHS) – Market Shared Services.

• Bachelor's degree, or equivalent work experience (Preferred)
• 4 (+) years in a Quality Assurance, Quality Control, or Compliance role.
• 2 (+) years in cannabis industry (Preferred).
• Prior experience working with, developing, implementing, and managing a Quality Assurance and Quality Control program including risk assessment, documentation, development of controls, RCA and CAPA.
• A working knowledge of Good Manufacturing Practices (GMP) and other relevant QA standards (Preferred).
• Must understand discretion and be able to handle confidential and proprietary information appropriately.
• Strong communication, research, analysis, problem-solving, and decision-making skills.
• Ability to work in a fast-paced, ever-changing, and challenging environment.
• Ability to execute multiple tasks simultaneously; focusing on both short- and long- term goals; ability to identify problems quickly.
• Ability to pass a background check, including drug testing, to be registered as an employee of a licensed organization across all Parallel geographies.
• An ability to travel up to 50% of the time.
• Age 21 or over (Required)
• High School Diploma or equivalent (Required)
• Valid Government-Issued Photo ID (Required)

• Are self-motivated; micro-managing isn't fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the "traditional" solution isn't the best one

• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Employee discount
• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity

• Must be able to remain in a stationary position 75% of the time.
• Constantly operates a computer and other office productivity machinery
• The ability to lift 20-50 pounds as needed.
• The ability to move safely over uneven terrain or in confined spaces.
• The ability to perform various physical activities, including lifting, standing, and squatting.
• The ability to wear personal protective gear during portions of the day.

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

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