Cannabis Key Customer Account Coordinator Jobs

Key Customer Account Coordinator

eBottles is a national leader in the online sale of high-quality, premium packaging products for the legal cannabis market. We're looking for a dynamic individual to join our amazing team to help support our continued growth.

As Key Customer Account Coordinator at eBottles, you'll work closely with one of our incredible Inside Reps and their External Sales Reps to manage existing and new key customer accounts. You'll work with customers directly, helping them with order placement, product decisions, and so much more.

The ideal candidate will have a strong work ethic, excellent problem-solving skills, and the ability to multi-task, prioritize, and manage time effectively. They will be organized, take initiative, and be able to work independently as well as on a team.

Responsibilities

• Work closely with your Inside Rep and External Sales Rep(s) to support the management of new and existing key customer accounts
• Process purchase orders and returns from customers
• Maintain communication with customers regarding their inventory and other business needs
• Collaborate with the other Inside Team members to balance inventory requests
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate and complete information in response to customer inquiries regarding products, shipping, order statuses, etc.
• Handle customer complaints, provide appropriate solutions and/or alternatives in a timely manner
• Accurately record and update customer information within our electronic customer service database
• Support Inside and External Rep(s) with other tasks as needed

Skills

• Advanced computer skills and email inbox management
• Strong work ethic and willingness to take initiative
• Ability to respond to different situations and customer needs with tact and professionalism
• Effective time management and multi-tasking abilities
• Proficient in basic math, grammar, and writing skills
• Willingness to learn new things and adapt to an evolving industry

eBottles offers a friendly, small office environment with competitive compensation including health insurance, paid time off, and 401(K) benefits. This is a full-time position with room for long-term growth if you are eager and capable.

Conveniently located in Jupiter, FL close to I-95 @ Donald Ross Rd.

To be considered for this position, please submit your resume, a brief introductory letter, and salary requirements.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• customer service: 2 years (Preferred)

Work Location: One location

Apply for this job with eBottles

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.