Cannabis Jr Product Support Agent Part Time Jobs

At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
Product Support is an integral and crucial element of Customer Success. The Product Support team interacts with our customer base more than any other role which means Product Support is the voice of Flowhub. Flowhub is intently focused on delivering world-class customer experiences and firmly believe this is what differentiates us from our competition. With the Cannabis Industry continuing to grow, we want to bring in the talent that we see.
Our Product Support Agents typically have 3-5 years of experience working in technology. Flowhub realizes that not every candidate may have that experience, but does have a passion for cannabis and are behind Flowhub’s mission. Realizing this, Flowhub is now looking for Junior Product Support Agents. As a Junior Product Support Agent, you will field and resolve inquiries from our customers through Phone, Email, and Screen Sharing solutions.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are an excellent listener that identifies the true problem being presented and finds creative resolutions.

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