Cannabis Jobs in Westerville, OH

1 year ago

“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 3971

Remote Work Available: No

Job Summary

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.

Key Responsibilities

Provide exceptional customer service to customers, guests, and coworkers.
Provide empathy and compassion to patients.
Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.
Prepare and process patient orders in a timely and efficient manner.
Follow Trulieve Policies and Procedures.
Work directly with the TruHost and Reception to enhance the customer experience.
Assist customer with any product or device issues.
Work with leadership and management to find solutions to customer issues.
Document customer issues and concerns on the customer’s profile.
Maintain a clean and well-stocked workstation throughout the shift.
Any other task(s) as assigned by Management.

Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.

Additional Responsibilities as Delivery Associate:

Verify products on the manifests match the products in each delivery before leaving the facility.
Communicate clearly to the customer, deliver product on time and safely.
Maintain records for each delivery in accordance with state and federal law, as well as company policy.
Process orders in the POS system and complete dispensation during each delivery.
Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.
Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.
Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.
Monitor and evaluate safe work practices and maintain a safe work environment.
Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.
Must possess a valid driver’s license and a clean driving record.

Education and Experience

High-school diploma or equivalent and experience in the field or in a similar field.
Must be at least 21 years of age.
Prior experience, preferably in retail and/or customer service area is a plus.
Must have prior cash handling experience.
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
Must be able to work effectively without supervision and in a team environment.
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
Able to understand and follow written/oral instructions.
Ability to interact with customers and team members respectfully and politely.
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
Must possess the mental and physical capacities necessary to perform the job duties.
Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
Must be able to pass a comprehensive background record check.

Additional Requirements

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements

Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Dispensary Associate Part Time

Trulieve

1 year ago

“Trulieve Grows One Patient at a Time”

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 3970

Remote Work Available: No

Job Summary

Key Responsibilities

Provide exceptional customer service to customers, guests, and coworkers.
Provide empathy and compassion to patients.
Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.
Prepare and process patient orders in a timely and efficient manner.
Follow Trulieve Policies and Procedures.
Work directly with the TruHost and Reception to enhance the customer experience.
Assist customer with any product or device issues.
Work with leadership and management to find solutions to customer issues.
Document customer issues and concerns on the customer’s profile.
Maintain a clean and well-stocked workstation throughout the shift.
Any other task(s) as assigned by Management.

Additional Responsibilities as Delivery Associate:

Verify products on the manifests match the products in each delivery before leaving the facility.
Communicate clearly to the customer, deliver product on time and safely.
Maintain records for each delivery in accordance with state and federal law, as well as company policy.
Process orders in the POS system and complete dispensation during each delivery.
Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.
Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.
Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.
Monitor and evaluate safe work practices and maintain a safe work environment.
Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.
Must possess a valid driver’s license and a clean driving record.

Education and Experience

High-school diploma or equivalent and experience in the field or in a similar field.
Must be at least 21 years of age.
Prior experience, preferably in retail and/or customer service area is a plus.
Must have prior cash handling experience.
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
Must be able to work effectively without supervision and in a team environment.
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
Able to understand and follow written/oral instructions.
Ability to interact with customers and team members respectfully and politely.
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
Must possess the mental and physical capacities necessary to perform the job duties.
Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
Must be able to pass a comprehensive background record check.

Additional Requirements

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements

Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

General Manager

Trulieve

1 year ago

“Trulieve Grows One Patient at a Time”

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 2545

Remote Work Available: No

Job Summary

As a General Manager, you will be a motivator and mentor with experience leading 20+ employees, as you will be inspiring a team of great people committed to creating a welcoming environment and making Trulieve the #1 dispensary. The Retail General Manager must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.

Key Responsibilities

Ensure maximum profitability and sales growth in all store functions by managing expense budgets, including deposits, accounts receivable, and profit and loss.
Direct daily operations with full P&L responsibility at the store-level.
Seek out new and innovative ways to increase business.
Maintain quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving any complaints.
Utilize management information tools and analyze financial reports to identify and address trends and issues in store performance.
Coordinate with the Trulieve retail ops, procurement and marketing team to understand the success of promotions, coupons, etc. and to recommend future promotions and sales.
Perform inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.
Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.
Review dispensary environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching to the team and take action to achieve operational goals.

Education and Experience

A minimum of 21 years of age (or minimum of 18 years of age in CT, PA and WV).
Must be authorized to work in the US.
Must successfully pass state law requirements to obtain applicable licensure and credentials.
Proper employment documentation; reliable transportation and valid driver’s license.
5+ years of experience in General Manager roles in a retail, hospitality, and/or sales setting is required-or equivalent.
Cannabis experience strongly preferred.
If necessary, ability to work 7 days per week (including holidays) and to be flexible with schedule.
Previous success managing a location with P&L responsibility is required.
Experience with recruiting, hiring, and team development is required.
Experience with frequent interaction with customers, fulfilling the requests of customers, and taking responsibility for addressing customer issues, questions or suggestions.
Ability to manage multiple projects, set priorities and meet deadlines, as well as strong conflict management skills.
Knowledge of or willingness to learn state-specific cannabis laws and regulatory compliance is required.
Strong organizational skills and ability to multi-task.
Knowledge of office management systems and procedures.
Proficiency using MS Office applications.
Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
Detail oriented with an eye on process optimization.

Additional Requirements

Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
Must have the ability to push, pull, or lift a minimum of 10 pounds if relevant to job duties listed above.
Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day.
Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
Excellent communication skills and leadership both verbally and through written media
Must be able to handle constructive criticism and guidance and offer the same to others in the department.
Ability to articulate job goals in a manner in order to complete effectively the first time.
Environmental Requirements and Exposure, depending on work location:
Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.

General Manager

Trulieve

1 year ago

Position Summary:

At Trulieve, we are in the business of improving people’s lives. We bring our purpose to life by creating life-enhancing experiences in the communities we serve, navigating our business lines with excellence, and dedicating ourselves to shaping the future of cannabis as a leading healthcare solution. As a team that connects, enlightens, and empowers, Trulieve is looking for people who are inspired by our vision and wish to grow with us as we continue our national expansion. If you too would like to improve people’s lives, we’d like to learn more about you.

DUTIES & RESPONSIBILITIES:

Ensure maximum profitability and sales growth in all store functions by managing expense budgets, including deposits, accounts receivable, and profit and loss.
Direct daily operations with full P&L responsibility at the store-level.
Seek out new and innovative ways to increase business.
Maintain quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving any complaints.
Utilize management information tools and analyze financial reports to identify and address trends and issues in store performance.
Coordinate with the Trulieve retail ops, procurement and marketing team to understand the success of promotions, coupons, etc. and to recommend future promotions and sales.
Perform inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.
Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.
Review dispensary environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching to the team and take action to achieve operational goals.
Train and develop direct reports to ensure successful growth month-over-month.
Develop the store management team to deliver legendary customer service and patient care.
Responsible for continued employee professional development and appreciation.
Identify and address staff training and needs.
In conjunction with Human Resources, oversee the recruiting, interviewing and hiring process to build a team to deliver legendary customer service and patient care Develop staff to achieve their full potential.
Develop and lead daily, weekly and monthly all team meetings and managers meetings.
Oversee schedule for the retail staff on a weekly basis including team member time-off.
Maintain a positive attitude and instill the same in others to promote teamwork.
Manage through challenging events to keep dispensary operating above standards.
Manage with integrity, honesty, and knowledge that promotes culture, values and the mission of Trulieve.
Participate in ongoing education and professional development opportunities.
Work collectively and respectfully with other team members.
Additional duties as assigned by corporate management teams.

QUALIFICATIONS:

At least 21 years of age and authorized to work in the US.
Must successfully pass state law requirements to obtain applicable licensure and credentials.
Proper employment documentation; reliable transportation and valid driver’s license.
5+ years of experience in General Manager roles in a retail, hospitality, and/or sales setting is required-or equivalent.
Cannabis experience strongly preferred.
If necessary, ability to work 7 days per week (including holidays) and to be flexible with schedule.
Previous success managing a location with P&L responsibility is required.
Experience with recruiting, hiring, and team development is required.
Experience with frequent interaction with customers, fulfilling the requests of customers, and taking responsibility for addressing customer issues, questions or suggestions.
Ability to manage multiple projects, set priorities and meet deadlines, as well as strong conflict management skills.
Knowledge of or willingness to learn state-specific cannabis laws and regulatory compliance is required.
Strong organizational skills and ability to multi-task.
Knowledge of office management systems and procedures.
Proficiency using MS Office applications.
Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
Detail oriented with an eye on process optimization.
Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
Must have the ability to push, pull, or lift a minimum of 10 pounds if relevant to job duties listed above.
Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day.
Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
Excellent communication skills and leadership both verbally and through written media
Must be able to handle constructive criticism and guidance and offer the same to others in the department.
Ability to articulate job goals in a manner in order to complete effectively the first time.
Environmental Requirements and Exposure, depending on work location:
Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.

EDUCATION:

Associate’s or Bachelor’s degree is desirable.
Minimum High School or G.E.D equivalent is required.

*The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Trulieve management.

Job Type: Full-time

Pay: $70,000.00 - $77,000.00 per year

Benefits:

Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
Night shift
Weekend availability

Ability to commute/relocate:

Westerville, OH 43081: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you have experience working in the cannabis industry?

Experience:

Management: 3 years (Required)
Retail management: 3 years (Required)

License/Certification:

Driver's License (Required)

Work Location: One location