Browse 10 cannabis jobs in Palm Coast, FL in May 2024, at companies like Parallel, Trulieve, Bernard Cannabis Center, and Impact Solutions, including positions such as Lead Guide, Part-Time Guide, Dispensary Associate - Part Time, and Store Manager.
More than 30+ days
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Lead Guide takes pride in ownership of operational task while influencing others. They are the product and industry experts in our Retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Act as the training ambassador and assist with new employee orientation, new product launch education and skill development of the team.
- Assume the role of Manager on Duty as needed responsible for operational tasks for opening, closing, banking and security of the store.
- Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport in alignment using established customer service model.
- Provide customers and caregivers with expert cannabis recommendations, discuss therapy goals, product effects, potency, dosing, methods of consumption, and administration.
- Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records while maintaining privacy and confidentiality of sensitive patient information.
- Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
- Appropriately resolves customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
- Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 2 years' experience in Retail or similar industry where customer service is critical
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Excellent verbal and written communication skills
- Ability to deal with difficult situations and resolve in a timely and professional manner
- Microsoft Office Suite proficient level
Preferred
- Proven track record of leadership capabilities
PHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position for prolonged periods during the shift
- Ability to assist with lifting stock and materials
- Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Store Manager is responsible for building, guiding, and supporting a store and our people to bring well-being and an improved quality of life through cannabinoids to customers while growing sales and profitability. Our best Store Managers inspire and motivate others by modeling our core values, expertly engaging customers and demonstrating passion for selling our brands.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue.
- Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.
- Responsible for driving sales to meet and exceed targets and financial goals.
- Successfully execute and drive traffic for company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.
- Entrepreneurial, inspirational people leader who is comfortable with, taking responsibility for the store as their own business, cultivating and maintaining a positive and fair work environment while also adhering to company standards.
- Responsible for managing recruitment, performance evaluations, employee relations, payroll, engagement, and related tasks.
- Supports continued education through scheduling trainings and consistent skills development. Ensure all trainings are delivered on brand and with the desired service and selling skills.
- Provide feedback to district or area management to identify opportunities, share industry trends, and suggest improvements as needed.
- Oversees the planning and execution of all visual displays. Customize the visual direction to fit the store dimensions, communicate timelines and execute the floor set with precision and on time.
- Manages effective oversight of budget expenditures and acts to reduce Loss Prevention and product returns/damages.
- Maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities in accordance with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 2-3 years' experience in supervisory or managerial role
Preferred
- Retail and cannabis industry experience preferred
- Ability to recruit top talent while providing leadership that motivate team to exceed sales goals
- Advance Microsoft Suite, including Word, Excel and Outlook
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Outstanding verbal and written communication skills with an ability to influence others
- Demonstrate strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
PHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position
- Ability to assist with lifting stock and materials
- Routine use of standard office equipment such as computers, phones, or photocopiers
- Occasionally positions self to retrieve product or materials in the store, including accessing shelving in the storage area
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
Guides take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport using established customer service model.
- Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
- Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
- Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
- Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
- Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
- Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
- Maintain the cleanliness of the store on a daily basis.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- 1 year in Retail or a related industry where customer service is critical
- Constantly operating a computer and other office machinery
- Strong attention to detail and ability to multitask and manage time effectively
- Excellent communication and organizational skills
- Ability to manage difficult situations and resolve in a timely and professional manner
- Microsoft Office Suite proficient level
Preferred
- Experience in the Cannabis industry
PHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position for prolonged periods during the shift
- Ability to assist with lifting stock and materials
- Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- 401k enrollment
- Pet Insurance
- Tuition Reimbursement Programs
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Opportunity to create a new QC lab with Shimadzu analytical equipment within a newly constructed plant.
The Quality Control Laboratory Manager reports directly to the Plant Manager. The QC lab manager will directly oversee the operation of the QC analytical laboratory for the herbal extraction and processing plant. This position will entail both the management of the QC analytical laboratory, as well as creation, implementation, and management of the overall plant level Quality system. The QC lab manager will need to stay current on guidance and regulations set out by the FDA (21 CFR part 111) and other pertinent regulating bodies to ensure the QC laboratory and processing activities throughout the facility are compliant and continuously improved upon. The role of QC lab manager will be a key role to meet corporate standards for the new facility.
- Ensures facility compliance with 21 CFR part 111, USP, ACS, and local AHJ guidelines.
- Manages and operates full QC analytical lab including HPLCs, GC-MS, LC-MS, ICP-MS, GC-FID, FTIR, and UV-Vis.
- Establishes Standard Operating Procedures for facility processes that ensure reproducibility and product quality.
- Works with Plant Manager to create overall Quality system to set product standards and to create quality metrics.
Requirements:
- >3 years’ experience as a QC or other analytical laboratory manager required
- >3 years’ experience working in 21 CFR 111 or other cGMP environments required
- Experience writing, reviewing, and generating SOPs is a required
- Experience with the creation and management of a facility wide Quality program is a plus
- Prior experience with QC lab management in the nutraceutical, herbal, food, or cannabis industries a plus
- Experience with Shimadzu analytical equipment and LabSolutions a plus
Apply for this job with Impact Solutions
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
“Trulieve Grows One Patient at a Time”
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
Requisition ID: 1784
Remote Work Available: No
Job Summary
The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.
Key Responsibilities
- Provide exceptional customer service to customers, guests, and coworkers.
- Provide empathy and compassion to patients.
- Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
- Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.
- Prepare and process patient orders in a timely and efficient manor.
- Follow Trulieve Policies and Procedures.
- Work directly with the TruHost and Reception to enhance the customer experience.
- Assist customer with any product or device issues.
- Work with leadership and management to find solutions to customer issues.
- Document customer issues and concerns on the customer’s profile.
- Maintain a clean and well-stocked workstation throughout the shift.
- Any other task(s) as assigned by Management.
Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.
Additional Responsibilities as Delivery Associate:
- Verify products on the manifests match the products in each delivery before leaving the facility.
- Communicate clearly to the customer, deliver product on time and safely.
- Maintain records for each delivery in accordance with state and federal law, as well as company policy.
- Process orders in the POS system and complete dispensation during each delivery.
- Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.
- Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.
- Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.
- Monitor and evaluate safe work practices and maintain a safe work environment.
- Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.
- Must possess a valid driver’s license and a clean driving record.
Key Responsibilities Cont
Additional Responsibilities as TruHost:
- Follow Waitly guidelines and TruService Plan.
- Provide excellent customer service by displaying welcoming behaviors.
- Interact with customers waiting in lobby.
- Charge iPads at the end of the shift.
- Clear the wait list of any left-over customer names at the end of the shift.
- Confirm the Waitly notification texts are accurate.
- Assist with cleanliness of the lobby and showroom.
Additional Responsibilities as Reception:
- Follow Waitly guidelines and TruService Plan.
- Keep all office supplies in the reception desk stocked and organized.
- Notify the appropriate person when more supplies are needed before they run out.
- Ensure the lobby television is on and functioning properly.
- Receive all shipments and mail. Notify leadership or management upon receiving them.
- Keep mini fridge stocked with water.
- Verify the customer’s information is accurate and up to date with the customer.
- Notify leadership or management when non-company personal has arrived to complete assigned tasks and sign them in as a visitor.
Additional Responsibilities as Online Support:
- Assist with processing all online orders, including deliveries, within a 2-hour timeframe.
- Ensure the accuracy of product in order prior to POS
- Ensure the ability of patient to purchase product in order prior to POS
- Maintain a sense of urgency and be able to complete tasks with minimal supervision
- Follow and uphold all policy and procedure per SOP
- Follow lawful order of direct supervisor
- Maintain a flexible work schedule by assisting in other departments when needed.
Education and Experience Requirements
- High-school diploma or equivalent and experience in the field or in a similar field.
- Must be at least 21 years of age.
- Prior experience, preferably in retail and/or customer service area is a plus.
- Must have prior cash handling experience.
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
- Must be able to work effectively without supervision and in a team environment.
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
- Able to understand and follow written/oral instructions.
- Ability to interact with customers and team members respectfully and politely.
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
- Must possess the mental and physical capacities necessary to perform the job duties.
- Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
- Must be able to pass a comprehensive background record check.
Preferred Experience/Education
Competencies
Required
Additional Minimum Qualifications
- Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.
Physical Requirements
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
- Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
- Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)
Work Schedule
Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.
Apply for this job with Trulieve
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
“Trulieve Grows One Patient at a Time”
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
Requisition ID: 1166
Remote Work Available: No
Job Summary
The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.
Key Responsibilities
- Provide exceptional customer service to customers, guests, and coworkers.
- Provide empathy and compassion to patients.
- Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
- Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.
- Prepare and process patient orders in a timely and efficient manor.
- Follow Trulieve Policies and Procedures.
- Work directly with the TruHost and Reception to enhance the customer experience.
- Assist customer with any product or device issues.
- Work with leadership and management to find solutions to customer issues.
- Document customer issues and concerns on the customer’s profile.
- Maintain a clean and well-stocked workstation throughout the shift.
- Any other task(s) as assigned by Management.
Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.
Additional Responsibilities as Delivery Associate:
- Verify products on the manifests match the products in each delivery before leaving the facility.
- Communicate clearly to the customer, deliver product on time and safely.
- Maintain records for each delivery in accordance with state and federal law, as well as company policy.
- Process orders in the POS system and complete dispensation during each delivery.
- Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.
- Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.
- Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.
- Monitor and evaluate safe work practices and maintain a safe work environment.
- Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.
- Must possess a valid driver’s license and a clean driving record.
Key Responsibilities Cont
Additional Responsibilities as TruHost:
- Follow Waitly guidelines and TruService Plan.
- Provide excellent customer service by displaying welcoming behaviors.
- Interact with customers waiting in lobby.
- Charge iPads at the end of the shift.
- Clear the wait list of any left-over customer names at the end of the shift.
- Confirm the Waitly notification texts are accurate.
- Assist with cleanliness of the lobby and showroom.
Additional Responsibilities as Reception:
- Follow Waitly guidelines and TruService Plan.
- Keep all office supplies in the reception desk stocked and organized.
- Notify the appropriate person when more supplies are needed before they run out.
- Ensure the lobby television is on and functioning properly.
- Receive all shipments and mail. Notify leadership or management upon receiving them.
- Keep mini fridge stocked with water.
- Verify the customer’s information is accurate and up to date with the customer.
- Notify leadership or management when non-company personal has arrived to complete assigned tasks and sign them in as a visitor.
Additional Responsibilities as Online Support:
- Assist with processing all online orders, including deliveries, within a 2-hour timeframe.
- Ensure the accuracy of product in order prior to POS
- Ensure the ability of patient to purchase product in order prior to POS
- Maintain a sense of urgency and be able to complete tasks with minimal supervision
- Follow and uphold all policy and procedure per SOP
- Follow lawful order of direct supervisor
- Maintain a flexible work schedule by assisting in other departments when needed.
Education and Experience Requirements
- High-school diploma or equivalent and experience in the field or in a similar field.
- Must be at least 21 years of age.
- Prior experience, preferably in retail and/or customer service area is a plus.
- Must have prior cash handling experience.
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
- Must be able to work effectively without supervision and in a team environment.
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
- Able to understand and follow written/oral instructions.
- Ability to interact with customers and team members respectfully and politely.
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
- Must possess the mental and physical capacities necessary to perform the job duties.
- Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
- Must be able to pass a comprehensive background record check.
Preferred Experience/Education
Competencies
Required
Additional Minimum Qualifications
- Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.
Physical Requirements
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
- Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
- Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)
Work Schedule
Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.
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Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Lead Guide takes pride in ownership of operational task while influencing others. They are the product and industry experts in our Retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.
Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Act as the training ambassador and assist with new employee orientation, new product launch education and skill development of the team.
- Assume the role of Manager on Duty as needed responsible for operational tasks for opening, closing, banking and security of the store.
- Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport in alignment using established customer service model.
- Provide customers and caregivers with expert cannabis recommendations, discuss therapy goals, product effects, potency, dosing, methods of consumption, and administration.
- Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records while maintaining privacy and confidentiality of sensitive patient information.
- Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
- Appropriately resolves customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
- Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
Preferred
- 2 years' experience in Retail or similar industry where customer service is critical
- Proven track record of leadership capabilities
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Excellent verbal and written communication skills
- Ability to deal with difficult situations and resolve in a timely and professional manner
- Microsoft Office Suite proficient level
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
- Must be able to remain in a stationary position for prolonged periods during the shift
- Ability to assist with lifting stock and materials
- Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are a medical practice that helps patients get ID card applications to access dispensaries. We have 3 offices in Palm Coast, Daytona Beach, and St. Augustine, and you will be in one of the 3 offices each day, so reliable transportation and ability to travel to each location is a must. Hours are 9-6 pm Monday through Friday or Tuesday through Saturday depending on the week. Responsibilities include answering phones, booking appointments, sending emails, chart preparation, checking E-FORCSE, doing ID card applications, discussing products, routes of administration, and dispensaries, passing out brochures. Must be a MA or have a healthcare background to be considered; others need not apply. Must provide proof of COVID vaccination as well.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We and patients wear masks, distancing, we are vaccinated, air purification with HEPA filtration and UV-C light in the office
Education:
- Associate (Required)
License/Certification:
- Certified Medical Assistant (Required)
Work Location: Multiple Locations
Apply for this job with Bernard Cannabis Center
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
Guides take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.
Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport using established customer service model.
- Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
- Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
- Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
- Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
- Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
- Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
- Maintain the cleanliness of the store on a daily basis
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- 1 year in Retail or a related industry where customer service is critical
- Constantly operating a computer and other office machinery
- Strong attention to detail and ability to multitask and manage time effectively
- Excellent communication and organizational skills
- Ability to manage difficult situations and resolve in a timely and professional manner
- Microsoft Office Suite proficient level
- Age 21 or over (Required)
- High School Diploma or equivalent (Required)
- Valid Government-Issued Photo ID (Required)
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
- Employee discounts
- 401k enrollment
- Pet Insurance
- Parallel Employee Relief Fund - Designed to support our associates who experience financial hardships and funded by the generosity of our leaders and associates. Grants to associates provide monetary assistance to cover expenses like transportation, food, utilities, and funeral expenses that stem from eligible events.
- Tuition Reimbursement - Parallel offers reimbursement for tuition expenses for approved courses with a passing grade.
- Parallel Cares employee-centric, Corporate Social Responsibility (CSR) program designed to support both the varied personal interests of our diverse associate population and our company's values-based causes.
- Must be able to remain in a stationary position for prolonged periods during the shift
- Ability to assist with lifting stock and materials
- Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$200 - $201 an hour
Job Type
Part-time
Number of hires for this role
1
Full Job Description
About us
Bernard Cannabis Center
Serving Flagler County, St. Johns County, and Volusia County since 2017. Largest single physician practice in the area. Excellent reputation and support staff.
Active Florida Medical License, Pass state qualifying exam for medical marijuana certification, be able to work in Palm Coast, St. Augustine, and Daytona Beach, FL. Will first start off seeing follow-ups patients part-time, eventually progressing to seeing new patients and getting a full-time schedule.
Job Type: Part-time
Pay: $200.00 - $201.00 per hour
Benefits:
- Flexible schedule
COVID-19 considerations:Masking, air filtration machines, sanitizing
Ability to Commute/Relocate:
- Palm Coast, FL (Preferred)
Willingness To Travel:
- 25% (Preferred)
Work Location:
- Multiple locations
Work Remotely:
- No
Apply for this job with Bernard Cannabis Center
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.