Cannabis Jobs in Lewes, DE

First State Compassion Job Description
Patient Advisor/Patient Orientation Specialist

Dispensary

STATUS: Hourly Non-Exempt

SUPERVISED BY: Dispensary Manager

SUPERVISES: NONE

JOB CAN BE PERFORMED REMOTELY: No

JOB REQUIRES TRAVEL: No

JOB SUMMARY:

The Patient Advisor a/k/a “PA” is the second point of contact in the dispensary.
He or she will be mainly consulting with patients on a one to one basis. The PA will be responsible for maintaining knowledge on all varieties of medicine and be able to assist patients requiring information and recommendation on all items available.
The Patient Orientation Specialist a/k/a “PO” greets and registers patients, confirms status in program for patients, provides overview and orientation materials to patients.

TYPICAL WORKING CONDITIONS/ENVIORNMENT:

• Work is performed in a busy medical cannabis dispensary.
• Will be in almost constant contact with patients and co-workers.
• Work can be stressful and may include dealing with difficult patients demands.

JOB DUTIES AND RESPONSIBILITIES:

• Having extensive knowledge of cannabis, and cannabis by products; as well as their application.
• Must be able to recommend different types of cannabis and products for different ailments
• Keeping display and register area clean and tidy
• Cash handling and running credit/debit cards
• Complete opening and closing checklist – items include, putting any sensitive display items away for the night, wiping down counters, taking out trash, keeping bathroom clean at all times
• Closing out register for balancing at the end of the night
• Greet and verify new patients.
• Provide information regarding the dispensary and services provided through the dispensary, Cannabis, and laws regarding Cannabis.
• Answer the phone, take messages, and direct calls to the proper person.
• Keep the waiting area clean and tidy.
• Maintain accurate online patient database – includes paperwork and data entry, as well as scanning, printing, and possibly faxing documents.
• Keep non-sales area of the main floor clean.
• All tasks otherwise assigned by Management.

REQUIRED PHYSICAL DEMANDS:

Work requires periods of prolonged sitting and standing, some bending, stooping, and stretching. Requires normal range of hearing. Requires hand-eye coordination and manual dexterity sufficient to operate a cash register, computer, telephone, calculator, etc. May require lifting up to 15 pounds occasionally.

REQUIRED SKILLS AND ABILITIES:

• Good communication skills.
• Ability to adapt to an environment that is everchanging.
• Ability to adhere to and follow strict policies, SOP’s, and guidelines.
• Must have a positive attitude.
• Must be goal oriented.
• Must possess the ability to work well with others in a team-centric atmosphere.
• Must be punctual, and reliable.
• Must possess problem-solving skills.
• Must be able to have a calm and pleasant demeanor towards all individuals at the dispensary
• Must be open to accepting other roles and/or jobs assigned
• Have the ability to dispense medicine efficiently and accurately to patients needs

• Be able to communicate their personal knowledge of medicinal effects of cannabis to others, clearly and enthusiastically
• Possess the ability to communicate effectively in all situations with other associates and patients
• Be open to learning about news, literature, or legal progress on cannabis
• Be present for lectures and/or training sessions on new items, or research on cannabinoids
• Keep up with the pace of new strains and concentrates, new products, prices, and the other variable elements of the dispensary

EDUCATION AND EXPERIENCE :

• Degree or experience in a similar and/or related field is preferred.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Not at this time

Work Location: One location

Apply for this job with First State Compassion

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

First State Compassion

Patient Engagement and Education Associate

STATUS: Hourly Non-Exempt

SUPERVISED BY: Patient Engagement and Education Manager

SUPERVISES: NONE

GENERAL SUMMARY OF DUTIES: The Patient Engagement and Education Associate is responsible for greeting and educating patients and caregivers. The Patient Engagement and Education Associate assists the front-desk team by providing overviews and materials to patients for New Patient Orientations in the Dispensary. They will maintain a patient callback list comprised of new patients who state they would like to receive a call after their first visit with FSC. The Patient Engagement and Education Associate will remain in contact with both new and existing patients paying close attention to any patient needing additional information or assistance.

TYPICAL PHYSICAL DEMANDS: Work requires periods of prolonged sitting and standing, some bending, stooping, and stretching. Requires normal range of hearing. Requires hand-eye coordination and manual dexterity enough to operate a computer, telephone, calculator, etc.

TYPICAL WORKING CONDITIONS: Work is performed in a busy medical cannabis center. The dispensary area can be loud due to lots of people, ventilation fans, etc. Will be in almost constant contact with patients, caregivers, and co-workers. Work can be stressful and may include dealing with patient requests. Should be available to work varied hours and/or days, including nights, weekends, holidays, or possibly events outside the center.

EXAMPLES OF DUTIES:

Counsels new patients and caregivers via telephone email and/or in person

Proactively initiates contact with new and existing patients and caregivers to check on the status of their medication regimen and how it is working for them.

Fills in for Patient Orientation Specialists as needed.

Review any customer satisfaction surveys and/or customer feedback to ensure FSC identifies any potential patient issues and stays ahead of patient needs

New Patient Orientations

Assist the manager with on-site and off-site events

Provides weekly reports to the manager

Provides continuing education for PAs/POs to ensure consistency with Patients

Any and all duties otherwise assigned by the PE&E Manager or Senior Management.

PERFORMANCE REQUIREMENTS:

Must possess strong knowledge of FSC dispensary policy and procedures

Must possess extensive knowledge of medical cannabis laws, medical cannabis effects, and conditions that can be treated with medical cannabis

Ability to operate patient management software

Knowledge of e-mail, web search engines, Microsoft Word, PowerPoint, and Excel

Excellent social skills with the ability to communicate clearly and effectively in all situations with patients, caregivers, and coworkers

Needs to be very organized and patient

Ability to work under pressure without losing composure

Ability to meet the needs of patients, caregivers, and coworkers without constant supervision

Ability to solve practical problems and operate a printer, scanner, and fax machine

Ability to multi-task many diverse types of workloads

Good memory

Friendly, warm personality.

Must be compassionate and truly enjoy helping people

Job Type: Full-time

Benefits:

• Dental Insurance
• Health Insurance
• Paid Time Off
• Parental Leave
• Vision Insurance

Schedule:

• Holidays
• Monday to Friday
• Weekends

Location:

• Lewes, DE 19958 (Required)

Application Question:

• Due to COVID-19, we are scheduling "in-person" interviews via Zoom. Do you have access to Zoom?

Work Location:

• One location

This Company Describes Its Culture as:

• Aggressive -- competitive and growth-oriented
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• www.firststatecompassion.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

Apply for this job with First State Compassion

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.