Summary:
The Wellness Specialist works to ensure excellent patient service, provide effective patient consultations and ensure the distribution of only quality products to patients. This position assesses the individual needs of patients, provides superior product knowledge and conducts sales transactions efficiently and accurately.
Expectations:
- Provide excellent service for all patients
- Assess individual patient needs by asking patients questions regarding their medical conditions and symptoms, carefully listening to patient responses, and further clarifying as needed to determine the type of alternative care that may be appropriate
- Understand HIPPA compliance and keep all patient information confidential
- Process patient transactions with accuracy
- Participate in continuous training on medical conditions and new products being carried by the dispensary
- Communicate with sensitivity and respect for patients, staff and visitors
- Perform opening and closing procedures as directed
- Ensure departmental and dispensary compliance to state and local laws
- Ensure accuracy of assigned cash register
- Prevent the diversion of medical cannabis to anyone other than authorized patients
- Have complete knowledge of the seed-to-sale software and adhere to patient purchase limits
- Communicate regularly with Management to satisfy department needs and patient feedback
- Maintain overall appearance, organization and cleanliness of the dispensary and your assigned work area
- Attend daily pre-shift meetings
- Assist in the inventory process as requested
- Ambassador for the company while at work and off
- Perform other duties as assigned by Management Qualities We Are Seeking:
- A genuine interest in medical cannabis and the industry
- Professional and personable
- Positive, can-do attitude, solution-based thinker, organized and results driven
- Real teammate, willing to do everything to support your co-workers and customers
- Desire to join a team with a common vision to build a new retail format in the industry
- The ability and desire to help people and be of service
Qualifications:
- Must obtain a dispensing organization ID card issued by the DHSS;
- Ability to pass a background check free of felonies
- Minimum age requirement 21 years
- College education preferred
- Dispensary or cannabis experience a plus, demonstrated excellence in customer service
- Experience and desire to work with medical patients
Your Experience:
- We play our part to make a difference – from charitable donations to hitting the streets together to contribute – giving back to the community is part of our culture and who we are.
- Flexible work programs that support work life balance all year.
- Participation in our Total Rewards program with a competitive base salary, incentive plans, health, dental and pension benefits.
- Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.
At N’Bliss we seek diversity with differing perspectives that lead to challenging the expected. We are an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating you.
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