Cannabis Jobs in Austin TX, TX

KushCo Holdings, Inc. (OTCQX: KSHB) is the premier provider of ancillary products and services to the legal cannabis and CBD industries. KushCo Holdings' subsidiaries and brands provide product quality, exceptional customer service, compliance knowledge and a local presence in serving its diverse customer base.
Founded in 2010, KushCo Holdings has now sold more than 1 billion units to growers, processors and producers across North America, South America, and Europe. The Company has been featured in media nationwide, including CNBC, Fox News, Yahoo Finance, Cheddar, Los Angeles Times, TheStreet.com, and Entrepreneur, Inc Magazine.
About the Role
This individual will be responsible for procurement and product management for the assigned product class. The Category Manager is the subject matter expert for their product class including, managing the product lifecycle, supporting sales goals with a best in class product portfolio, evaluating customer needs, and looking for innovative options to enhance the company portfolio. This individual will be responsible for pro-actively following up on purchase orders, production, delivery at assigned suppliers and ensuring goods are delivered on time delivery and meet Kushco quality standards.
This position can be remote.

What you will do (Essential Functions)

• Expert in assigned product class and corresponding vendor capabilities: Manage product category by knowing the competition, our forward-looking customer needs, and identify opportunities to replace, enhance, or discontinue active skus
• Continuously review the product offering and course-correct to support customer needs as demand changes
  
• Evaluate the market for comparable offerings to maintain best in class product portfolio
• Develop and execute a go to market strategy for their respective category
• Utilizing input from sales, manage item level forecasts to ensure in stock and suggest modifications to the core item list
• Suggest new product category or vendor opportunities
  
• Maintain sample inventory and accessibility for sales toolkits
• Coordinate regional training with sales team on new product launches and quarterly continuing-education trainings
• Communicate any supply-related concerns to ensure there is no disruption in the supply chain
• Pro-actively recommend cost savings and retail pricing opportunities on skus in the assigned product class
• Resolve any discrepancies in quantities, delivery, cost, and quality.
  
• Maintain supplier price sheets & terms, as required
• Special projects as assigned

Who you are (Qualifications)

• Bachelor’s Degree from an accredited college or university or equivalent work experience
• Excellent written and oral communication skills with ability to effectively communicate well with all levels of the organization – English
• 5+ years of relevant work experience in product/procurement in the manufacturing sector with multi-regional vendors/suppliers is strongly preferred
• Strong negotiation skills with general understanding of the procurement, vendor management, and inventory management
• Confidence, presence, and credibility to command the respect of colleagues and senior stakeholders, especially within Strategic Procurement, Engineering, Services, Logistics, and Finance. Ability to document, plan, market, and execute programs
• Adaptable / Flexible - being open to change in response to new information, different or unexpected circumstances
• Understanding Team value and has ability to collaborate across departments
• Organizational skills, with ability to manage competing priorities
• Strong Microsoft Excel, PowerPoint, Word and MS-Project skills

Receives Direction from
Sales & Product Development dept. head

Provides Direction to
Assigned Direct Reports, Project Management, Sourcing, Quality, and Freight

Physical Standards

• This position requires frequent sitting, standing, reaching, walking, and operating a computer workstation
• Must have finger dexterity, ability to use keyboard/ten key
• This position may rarely require kneeling, bending, squatting
• Ability to push/pull up to 50 pounds
• Reach, stoop and lift office files, records or reports, typically weighing 20 pounds or less

Travel
Ability to travel up to 5% of the time

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KushCo and its affiliates provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Position: Phone Agent (Cannabis)

Our company has a fantastic opportunity available for ambitious individuals looking to join an exciting, fast-paced industry with unlimited growth. We are searching for savvy professionals who are looking to progress within a company and who possess the bandwidth necessary to deliver excellent customer experience and business targets as a phone operator. Customer service is the core to our fundamentals and looking for those who have the same values.

What you'll be doing:

Applicants will be expected to work a minimum of 20+ hours a week with weekend availability highly preferred - our company values a strong culture and competitive compensation is offered to qualified candidates.

Skills Needed:

• Proficiency with tablets and phones are required as most work will be done through these mediums, rather than in-person bud-tending.
• Handle a high volume of calls or texts during shift
• Offer clients correct inventory and value
• Boost customer service with excellent communication and hospitality
• Maintain communication at all times with the team
• Diffuse any escalations that may occur???????
  

• COVID-19 considerations:

Very large open office space separating staff. Sanitizers, gloves, masks and frequent cleaning services. Staff have their own devices to avoid sharing.

• Multi-taking capabilities are a must with strong decision-making skills
• Maintain a high closure rate by ensuring customers get their order placed
• Follow step by step instructions on creating accounts, placing orders and processing exchanges
• Communicate proficiently and profesionally via phone/text/email/chat
• Participate in a team environment
• Provide excellent customer service
• Must be technologically savvy
• Must be punctual and error free

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Qualified applicants may send a resume and our recruiters will respond back, to those selected, with additional information.

This is a business casual dress code position for a call center, not a standard in store dispensary.

Job Types: Full-time, Part-time

Pay: $15.00 - $25.00 per hour

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Are you the type of person who wants things done the right way? Do laziness and sloppy work bother you? Us too!

Our fulfillment team pays attention to the details. We want our customers to get exactly what they ordered in a timely manner.

This isn't a typical “warehouse” job for mindless drones with a barcode scanner, always running to get the next item then awaiting further instructions from the algorithm overlords. That might work for giant e-commerce companies, but we recognize the value of thoughtful people to ensure customer happiness.

We're a small team of 17 people total (5-6 in the warehouse), so personality matters. We want team players who like coming in, solving problems, and enjoy the company of their co-workers (who are all cool and interesting in one way or another).
What's the job like?

The primary responsibility of this position is to print shipping labels. You'll also be packing up some orders, double-checking the work of others, receiving inventory from our vendors, doing inventory counts, cleaning up around the warehouse, and communicating with our Customer Experience team via Slack.

We ship 250 - 400 orders per day. You'll pull up the order in ShipStation, enter the weight and dimensions of the box, compare rates between USPS and FedEx, and choose the best shipping option. You'll apply the label to the box, then put the box onto the correct cart (USPS, FedEx Ground, or FedEx Express). To be successful at this position, you'll need to be computer savvy and detail oriented. If you're not 100% comfortable with computers, this isn't the job for you.

As far as the order picking process, we pull the products from our shelves and carefully pack them into boxes. A lot of our products are glass, so we use bubblewrap to make sure they'll arrive at their destination in one piece.

We receive pallets of inventory from our vendors and check them against our order to make sure what we received matches up against what we ordered, then we put those items into the right bins. If an item gets put into the wrong bin, then it's likely that the wrong item will get shipped to the customer. No one likes it when that happens.

We also like a clean working environment, so we clean up around the warehouse. Sweeping, vacuuming, etc. Stray piece of paper on the floor? Pick it up. If your home is a mess, this isn't the job for you.

We work in a warehouse, so it can be hot in the summer and cold in the winter. On the plus side, we listen to music & podcasts while we work, we can dress how we like, and everyone gets their birthday off as a paid holiday.

What about COVID-19?

We only have essential staff on site in our warehouse during this time. All employees who can work from home are doing so. In addition, we've implemented the following safety procedures:

• Everyone is required to wear a mask (provided by us)
• We ask that people stay 6 feet apart (as much as possible)
• Warehouse garage doors are open
• Multiple fans throughout the building keep air moving
• We have 6 HEPA filters with hydroxyl generators that capture and kill viruses and bacteria in the offices and breakroom

Schedule & Location

We're hiring for our Wednesday - Saturday shift. During non-peak times, this is an 8 hour shift that begins at 9am. When we are busy (holidays, 4/20, etc.), it can be a 9-10 hour shift.

We're located in South Austin near Slaughter & S. 1st Street. This is a full time position and we need people who are reliable and arrive on time each day.

And yes, this shift is 4 days per week, so you'll have 3 day weekends. We have a second warehouse team that works Sunday - Wednesday. Since both teams are on-site on Wednesdays, that's when we have our team meetings.

Compensation

• $18.75 / hour (32-40 hours per week)
• Health, Dental, and Vision insurance
• Paid holidays including your birthday
• Paid sick days
• Paid vacation days
• Employee discount

About Us

420 Science was founded in 2004 by two best friends with a passion for cannabis and enthusiasm for small business. Together they built this company into an industry leader. We are one of the largest online smoke shops in the US and we also manufacture products that are sold in thousands of stores worldwide, including local shops like Smoke ATX, Mr. Nice Guy's and MaryJae's Smoke Culture. We have a fun & casual work environment and are oriented toward growth and industry domination.

Apply for this job with 420 Science

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.