Cannabis Full Time Retail Dispensary Agent Jobs

Retail Dispensary Agent

Job Description:

The Retail Dispensary Agent is responsible for ensuring an overall positive Patient experience for the customers in connection with their product purchase decision. The Product Dispenser will facilitate the day-today operations of the Retail Dispensary. This includes recommending offered cannabis products, methods of delivery, and proper dosing. In addition, the Product Dispenser must demonstrate proficiency, organization, calmness, and attention to detail in a fast-paced retail environment. The Retail Dispensary Agent must be a resourceful individual who is able to work both independently, as well in a team setting and prioritizes quality customer service above all else.

Product Dispenser duties include but are not limited to:

• Provide exceptional customer service;
• Maintain knowledge on the various strains of cannabis offered through the Retail Dispensary;
• Possess a general knowledge of the approved qualifying medical conditions to have a better understanding of the patient’s symptoms and product options;
• Utilize well-versed knowledge on all cannabinoids, as well as how they affect the body;
• Recommend appropriate cannabis products, methods of delivery and proper dosing in accordance with established guidelines to ensure positive patient experience;
• Solicit feedback to better understand customer needs and the needs of the community;
• Daily inventory counts and reconciliation;
• Receive store and inventory supplies; notify Dispensary Manager when levels are low;
• Prepare medicated products and accessories for display, assuring highest quality in appearance and presentation;
• Assist with all dispensary housekeeping functions (i.e. cleaning, dusting, sweeping, mopping, emptying trash, etc.) to ensure an overall cleanliness of the Retail Dispensary, bathrooms and breakroom; must be willing/able to work with a variety of cleaning supplies and chemicals;
• Assist patients with disabilities;
• Operate with integrity and honesty, adhering to all Company policies and procedures;
• Perform all other duties/tasks as assigned by the Dispensary Manager.

Requirements:

• Must be 21 years of age or older;
• Must be able to work nights, weekends, and most holidays;
• Bachelor’s degree is preferred;
• Demonstrated passion for serving the medical and adult use cannabis community.
• Ability to work independently and in a team setting;
• Excellent communication and customer service skills, both oral and written;
• Ability to use a Computer and learn new systems;
• Cannabis product knowledge: effects, genetics, and intake methods preferred;
• Retail experience highly desired;
• Experience in a complex, fast-paced environment;
• Organization and planning skills;
• Ability to handle confidential and sensitive information.

Background Check: As a condition of employment, all employees are required to submit to a background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire.

• Triple M is committed to social equity and building a pathway for individuals to enter the cannabis industry, regardless of their experience. Through our employment opportunities, Triple M is seeking to decrease the disparities in life outcomes for women, persons of color, veterans, persons with disabilities, members of the LGBTQ+ community, and any person residing in our neighboring communities of disproportionate impact of Wareham, Abington, Braintree, Brockton and Taunton.

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