Cannabis Front Desk Sample Intake Jobs

OK Compliance Testing Lab is actively seeking a Front Desk Sample Intake Specialist to join their growing team in the Booming Cannabis Market of Oklahoma. OKCTL is Oklahoma’s Largest Cannabis Testing Laboratory. The ideal candidate would be a Customer Service Superstar with prior Cannabis experience.

Responsibilities

• Responsible for the intake of customer samples for laboratory testing.
• Responsible for logging samples into laboratory information management system (LIMS) and METRC.
• Assist customers with sample submission requirements following Oklahoma State regulations.
• Identify sample intake issues and bring issues to the attention of management for quick resolution.
• Answer phones, while communicating clearly and professionally.
• Customer facing responsibilities including nurturing relationships with existing and new customers.
• Data Entry and Filing

Knowledge, Skills, and Requirements

• Excellent communication skills and ability to effectively work, problem solve, and communicate with multiple levels of the organization.
• Ability to work in a dynamic, fast-paced environment.
• Ability to maintain a high degree of attention to detail and accuracy.
• Strong agility, engagement, and flexibility in an ever-changing environment.
• Proficiency working with Laboratory Information Management (LIMS) and Customer Relations Management (CRM) Systems.

Job Type: Full-time

Pay: $12.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Tulsa, OK 74146: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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