Cannabis Enterprise Applications Specialist Jobs

The Enterprise Applications Specialist is responsible for ensuring the provision of a high performance, fault tolerant business systems infrastructure to corporate users. This role will be responsible for planning, implementing, and supporting new enterprise technology as necessary. This role will also be expected to collaborate with Information Technology (IT) on the development, revision, and implementation of the overall IT Strategy. This is a HYBRID/REMOTE role which requires travel to Massachusetts facilities. Preference will be given to candidates living in the MA area.

Responsibilities:

• Responsible for the ongoing maintenance of SaaS applications to include tier 1 and tier 2 application support
• Log and track issues to resolution, perform analysis of issues to resolve or escalate, communicate, and coordinate with vendor support and internal staff
• Ensure change management processes are followed when making changes to each application
• Identify potential risks and create project plan to remediate.
• Review and confirm that requirements and resulting applications are documented and that all best practices and standards are followed.
• Create end-user accounts, terminate access, and change access based on established procedures.
• Create role-based access for each application while maintaining highest security standards.
• Create and maintain support documentation.
• Train end users using online meeting tools and in-person meetings
• Lead the build out of integrations between multiple applications.
• Partner with cross-functional teams such as HR, Finance, Operations, Legal, etc. to design and implement solutions consistent with industry best practices.
• Develop and maintain standard operating procedures as appropriate.

Key Competencies:

• Functional Acumen – Consistently shows comprehensive knowledge, skills, and abilities in the functional area(s) for which they are responsible, and understands the fit with overall business goals
• Emotional Intelligence - Consistently executes the four (4) principles of EQ (i.e., self-awareness, social awareness, self-management, relationship management)
• Intellectual Agility: Consistently evaluates challenges and opportunities from a variety of angles, taking in multiple inputs, and arrives at reasonable business decisions
• Collaborate - Consistently maintains effective teaming relationships with internal parties, and as applicable, external parties
• Dependable - Can be consistently trusted to execute their job responsibilities on-time and within scope, and meets or exceeds targeted business results
• Upholds Company Values - Consistently role-models and supports execution of the Company core values

Qualifications:

• Bachelor’s degree, computer science / related field, or equivalent work experience.
• 5+ years of application support, hands on experience with cannabis applications highly desired.
• Experience with ERP, MRP, HRIS and LMS required, knowledge of Acumatica highly desired.
• Demonstrated Project Management experience necessary, PMP certification a plus.
• Superior written and verbal communication skills, with a keen eye for detail
• Excellent organizational and analytical skills, strong oral and written communication skills, and able to work in a high paced, timeline-driven setting.
• Strong time management skills
• Ability to multitask, prioritize, and manage time efficiently in a fast-paced and entrepreneurial environment

Working Conditions/Physical Demands:

• Ability to stand, sit, kneel for extended periods of time, and lift up to 50 pounds.
• The ability to travel to various facilities across the state plus occasional short-term out-of-state travel may be required to assist in supporting larger-scale infrastructure related projects
• Repetitive use of hands and fingers for typing
• Occasionally work on ladders, or in tight spaces to inspect or troubleshoot equipment

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical Support Occupations: 5 years (Required)

Work Location: Remote

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