Cannabis Dispensary Provisioning Center Store Manager Jobs

Responsible for managing sales performance and identifying sales opportunities; develops overall store strategies and tactics to achieve sales, exceptional customer service and operational performance goals; fosters a positive culture and work environment while managing and developing top talent and ensures maximum sales and profitability by focusing on key business initiatives.

Essential Duties and Responsibilities:

Budtender/Patient Support:

• Recruit and hire great team members
• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
• Coach team members and provide positive and constructive feedback so that they grow professionally.
• Train all team members on work procedures, product menu and company policies so that everyone understands what's required to do a great job.
• Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team
• Assist in building a weekly staff schedule that complies with labor policies
• Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts

Sales and Customer Service:

• Respond to all customer feedback and resolve customer/patient complaints to ensure satisfaction of all customers and patients
• Utilize customer and team member feedback to readily implement changes to improve the customer experience
• Execute dispensary selling strategies through collaboration with marketing related to incentives, displays, internal and external promotion
• Recommend future promotions and ways to increase sales by understanding the success of previous incentives and promotions
• Analyze sales reports and communicate with the team to identify sales trends and potential inventory requirements
• Track all employee and store sales daily to ensure optimal performance
• Analyze core metrics to better understand store performance in order to beat and exceed goals
• Utilize approved employee incentives to drive sales and boost morale

Daily Store Operations:

• Maintain store compliance with all local, state and federal regulations
• Produce all required reporting, paperwork, and state tracking system recording (ATM receipts, if applicable), Receptionist management (patient data), (METRC & Sales)
• Assist State and Local Government Auditors and Law Enforcement with inventory, sales, and compliance audits
• Perform all daily opening and closing procedures
• Implement and oversee security, reporting and cash management procedures related to opening and closing the store
• Be responsible for facility maintenance and troubleshooting as necessary including proper upkeep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.
• Ensure that the sales floor is appropriately stocked at all times
• Keep track of all expiring products and promote sales as needed
• Coordinate with SM and senior leadership to perform weekly/bi-weekly/monthly/yearly inventory audits and reconciliations
• Ensure all expired/damaged/returned product is logged and disposed of according to regulations
• Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.
• Provide daily correspondence via email and manager’s log, with the Assistant Manager and appropriate team members as needed
• Comply with all HR policies, including confidentiality and non-disclosures
• Maintain a clean and organized work environment
• Other duties assigned

Attributes of an Excellent Store Manager

• An extremely positive attitude
• Achievement-oriented and hard working
• Excellent leadership and management skills
• Organized, flexible, and empathetic
• Detail-oriented and proactive
• Strong time management and prioritization skills
• Ability to multi-task in a fast-paced, high-volume environment
• Strong communicator who can present ideas clearly
• Strong problem solving and decision-making skills
• Entrepreneurial
• Collaborative
• Knowledgeable about the cannabis industry and its policies and laws

Required Qualifications:

• Must not have a pending charge or conviction within the past 10 years for a controlled substance-related felony.
• Knowledge of local and state laws and regulations pertaining to medical and/or retail marijuana preferred.

• Must have reliable transportation.
• Working knowledge of medical and/or retail cannabis industry.
• Working knowledge of Flowhub POS system or other cannabis industry POS system a plus
• Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.
• Bachelor's Degree preferred.
• 3-4+ years of management experience in retail.
• Minimum 1 year of Dispensary Management experience or equivalent.
• Ability to work nights, holidays and weekends.
• Must be 21 years or older.

Physical Requirements:

• Physical aptitude and health necessary to perform manual labor tasks required for the proper management of center.
• Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.

Job Type: Full-time

Salary: $40,000.00 to $53,000.00 /year

Experience:

• management: 3 years (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• Edmore, MI 48829 (Required)

Shifts:

• Morning (Required)
• Evening (Required)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Benefits:

• None

Schedule:

• Weekends required
• Holidays required
• Day shift
• Night shift

Company's website:

• www.agrimedmi.com

Work Remotely:

• No

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