Cannabis Director Clinical Operations Jobs

Backed by the best investors and supporters in the game, like Lakehouse, a16z, Primetime, the Chief Medical Officer of Ro to name a few, our startup company is changing the way we treat dying and death in the US starting with a better hospice experience.

We provide the best tech-enabled hospice services in a hybrid setting: telemedicine hospice medical care with well-vetted and highly-trained home hospice aides for all mandatory in-person hospice care. The services are provided by a team of healthcare professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social, and spiritual needs.

Summary

The Director of Clinical Operations is responsible for the overall direction and growth of hospice virtual and clinical services. This role will be crucial in ensuring we have an efficient and frictionless experience for our clinical team across hospice teams with virtual and in-person responsibilities. In this, you will oversee staffing decisions, operational structure, tools and resource selections, as well as the expansion of our products and services for our hybrid hospice care.

The cornerstone of this role is to maintain the quality of patient care in accordance with the Guaranteed’s objectives and policies, through planning, coordination, implementation and evaluation of the hospice services provided.

Job Responsibilities:

• Build, launch and oversee a new comprehensive virtual hospice care business.

• Strategically grow hospice clinical and virtual care staff across multiple regions.

• Integrate virtual care with current services to ensure true hybrid care capabilities.

• Collaborate closely with the Product & Engineering team to develop comprehensive platform and offerings.

Skills and Toolset You'll Need to Bring:

• Work experience with both in-person and telemedicine components.

• Knowledge of incorporating technology into clinical services

• Deep understanding of the variety of digital technologies need to execute virtual care, like synchronous tools, asynchronous applications, audio digital tools, digital self-care tools, and remote home monitoring.

• Ability to keep big-picture focus while managing short term chaos inherent in scaling a startup from 0 to 1.

• Capacity to identify and report financial implication of strategy, staffing, and operating decisions.

Nice to Haves:

• Experience working in an industry with regulatory hurdles (e.g., transportation, cannabis, alcohol delivery).

• Familiarity with working in startup environment; specifically, from 0 to 1

Relevant Experience:

• Previously employed by a hybrid and/or virtual care

• 2+ years of experience in telemedicine

• Familiarity with transitioning a traditional healthcare offering to into digital healthcare offering

• Product technology background

• Clinical care background

Guaranteed is a black-, queer-, women-led organization and we are an equal opportunity employer. You will find psychological safety here with any intersection of any identity and we welcome the chance to meet and support you.

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