Cannabis Delivery Driver Patient Care Specialist Jobs

Job details
Salary
From $16 an hour
Job Type
Full-time
Number of hires for this role
2 to 4
Qualifications

• 
  
  
  

  • Customer Service: 3 years (Required)

  • Night Shift (Required)

  • Day Shift (Required)

  • Driver's License (Required)

  
  

Full Job Description

T*itle: Patient Care Specialist/*Delivery Driver

Reporting to: General Manager/ Assistant General Manager

Role Overview: **

Patient Care Specialist (PCS) is the ultimate Anacostia Organics brand ambassador. The PCS greets and checks in patients and must have immense knowledge of cannabis products and a passion for excellent service. The PCS will be able to educate patients and guide them through the selection process.This position requires the PCS to also be one of the Delivery Drivers for Anacostia Organics to our DC patients within DC boundaries using their own DC registered vehicle with current licensing, tags, and insurance.

Major Areas of Responsibilities:

Acts as a host/hostess and the as the first impression member of Anacostia Organics

Checks-in patients into the POS system, verifying credentials and assisting new patients in registering with Anacostia Organics

Oversees the queuing process

Ensures the smooth, efficient, and fast flow of patients through the Lobby upon entry and exit

Oversees the order pick-up process

Assists patients with in-store procedures and in-store online orderingInforms customers about new products and services

Possesses expert knowledge in cannabis and cannabis digestive methods

Reviews METRC/LeafLogix quotas and notes on patient profiles

Answers phones, retrieves, and responds to voicemails and email inquiriesCreates a warm, empathetic, and welcoming environment in keeping up with Anacostia Organics’ value

Serves as a Delivery Driver of medical cannabis products ordered by DC medical cannabis patients with delivery restricted to DC, when required

Follows DC Government regulations and safety standards

Follows routes and time schedule

Collects payment

Completes delivery logs and reports

Primary Objectives:

Provides excellent service and knowledge of cannabis to patients in the dispensary and while on delivery in a timely and professional manner

Required Knowledge, Skills, and Abilities:

Must be 21 years of age

At least two years of college or higher education preferred

Must have the desire to grow with the company

Must have a reliable insured vehicle

Must be able to pass a background check (criminal and driver's records)

At least 3 years of hospitality, customer service, and/or retail experience, requiredMust be detail-oriented, punctual, excellent organization and time management skills

Experience in the medical cannabis industry and familiarity with the medicinal benefits of cannabis preferred

Demonstrates patience and passion for medical cannabis patients

Highly proficient at leveraging technology

Ability to research and study product information

Experienced in complex, fast-paced environments

Must have a smartphone

Ability to cultivate meaningful relationships

A warm, kind, and caring attitude and a quick learner

Solid business acumen, management reporting, and problem-solving skills

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends

COVID-19 considerations:Due to COVID-19 Anacostia Organics has installed plexiglass barriers to keep team members safe and we take the necessary precautions to sanitize and maintain social distancing at all times.

Experience:

• Customer Service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Shift Availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location:

• One location

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• Anacostiaorganics.com

Company's Facebook page:

• Anacostia Organics

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

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