Cannabis Customer Services Representative Jobs

Customer Service REPRESENTATIVE

DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated E-commerce Rep to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must work in Oakland or surrounding areas.

RESPONSIBILITIES

MUST BE AT LEAST 21 YEARS OLD

*Customer service is what separates the best from the rest.

*Upward mobility opportunity for exemplary employees.

Responsibilities

-Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

-Answering all incoming calls and text messages in a timely manner while executing with the utmost care of our customers.

-Answering all reviews on weedmaps, and updating daily call logs from our different advertising platforms

-Cultivates customer relationships and manage account needs on an individual basis

-Maintains accurate records of all new and existing clients.

-Keeping up with the cannabis industry,spread brand awareness, and product knowledge as it relates to the menu and cannabis trends

Requirements

- This is a busy call center. Multi-tasking, computer skills, words per minute, and the ability to track multiple tasks at once is critical to your success.

-Minimum two years’ experience in sales, customer service, or call center.-Strong understanding of customer service needs.

-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers. -Problem-solving & negotiation skills.

-Positive attitude with the desire to be part of an exciting expanding company.

Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for the DeliverMDs Team, to the email on this posting.

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekend availability

COVID-19 considerations:
We follow all City and County Ordinance and CDC recommendation.

Ability to commute/relocate:

• Oakland, CA 94621: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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Company Description

Inland Transportation Services (ITS) is a full service Logistics Company, privately owned and operated in Spokane Washington. While we started logistics services in 2016, our roots with Inland Empire Paper date back to 1911. We are building a team of professionals as ITS strives to be the best value added Logistics Company in the industry.

Job Description

Inland Transportation Services seeks a positive, high capacity customer service professional to join our logistics team. We operate in a challenging, high energy industry that can be extremely rewarding. The CSR is responsible for the daily operational duties that include tracking/tracing current shipment activities, building orders in our internal computer system, reporting/communicating to team members and clients and actively developing a carrier network to meet our customer’s needs. This position will also analyze and coordinate customer requests for quotes from carriers. All previously mentioned functions are conducted while working within a logistics team to support each other to grow client needs. Specific training will be provided as needed. This role is primarily Monday through Friday and based in the office. This is a salaried position paying up to $50k depending on experience level.

Responsibilities include but not limited to

• Work with team to meet daily transportation needs.
• Through negotiation and relationships, strive to achieve fair and cost effective trucking services for customers.
• Build strong working relationships with service providers (Carriers).
• Track, trace and report daily on transport progress.
• Accounting responsibilities.
• Work productively within a team environment.

Qualifications

Qualifications/Desired skills

• Logistics and or customer service experience preferred, but not required.
• Energetic, hardworking, accountable and pro-active personality desired.
• Negotiation skills required.
• At times, able to work in dynamic situations with a sense of urgency.
• Ability to work with little supervision and track multiple processes.
• Excellent communication and interpersonal skills. Experienced organizational and communication abilities; (multi-tasking, phone, email, text, spoken, etc.).
• Microsoft Office suite experience with a working knowledge of logistics software.
• Ability to navigate multiple systems efficiently (Outlook/Email, TMS/Prophesy, load boards).
• Ability to identify misinformation or misleading feedback.
• Work well in a team or individually.

Additional Information

Inland Transportation Services offers competitive compensation, industry leading health benefits, 401k with employer match, paid vacations and much more. Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Privacy of all applicants and the confidentiality of personal information is respected. Thank you to all applicants for your interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. ITS operates in a smoke-free and drug-free/cannabis-free facility that operates 24 hours a day/365 days per year.

Website: https://iepco.com/transportation/

Apply for this job with Inland Empire Paper Co

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Description

Inland Transportation Services (ITS) is a full service Logistics Company, privately owned and operated in Spokane Washington. While we started logistics services in 2016, our roots with Inland Empire Paper date back to 1911. We are building a team of professionals as ITS strives to be the best value added Logistics Company in the industry.

Job Description

Inland Transportation Services seeks a positive, high capacity customer service professional to join our logistics team. We operate in a challenging, high energy industry that can be extremely rewarding. The CSR is responsible for the daily operational duties that include tracking/tracing current shipment activities, building orders in our internal computer system, reporting/communicating to team members and clients and actively developing a carrier network to meet our customer’s needs. This position will also analyze and coordinate customer requests for quotes from carriers. All previously mentioned functions are conducted while working within a logistics team to support each other to grow client needs. Specific training will be provided as needed. This role is primarily Monday through Friday and based in the office, but will vary due to the client’s needs. This is a salaried position.

Responsibilities include but not limited to

• Work with team to meet daily transportation needs.
• Through negotiation and relationships, strive to achieve fair and cost effective trucking services for customers.
• Build strong working relationships with service providers (Carriers).
• Track, trace and report daily on transport progress.
• Accounting responsibilities.
• Work productively within a team environment.

Qualifications

Qualifications/Desired skills

• Logistics and or customer service experience preferred, but not required.
• Energetic, hardworking, accountable and pro-active personality desired.
• Negotiation skills required.
• At times, able to work in dynamic situations with a sense of urgency.
• Ability to work with little supervision and track multiple processes.
• Excellent communication and interpersonal skills. Experienced organizational and communication abilities; (multi-tasking, phone, email, text, spoken, etc.).
• Microsoft Office suite experience with a working knowledge of logistics software.
• Ability to navigate multiple systems efficiently (Outlook/Email, TMS/Prophesy, load boards).
• Ability to identify misinformation or misleading feedback.
• Work well in a team or individually.

Additional Information

Inland Transportation Services offers competitive compensation, industry leading health benefits, 401k with employer match, paid vacations and much more. Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Privacy of all applicants and the confidentiality of personal information is respected. Thank you to all applicants for your interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. ITS operates in a smoke-free and drug-free/cannabis-free facility that operates 24 hours a day/365 days per year.

Website: https://iepco.com/transportation/

Apply for this job with Inland Empire Paper Co

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$500 - $2,000 a week
Job Type
Full-time
Part-time
Contract
Number of hires for this role
On-going need to fill this role
Qualifications

• 
  
  
  

  • High school or equivalent (Preferred)

  • Customer Service: 1 year (Preferred)

  
  

Full Job Description

We are a DC cannabis review site that is rapidly growing. As a part of our new growth initiative we are helping existing vendor clients find and hire candidates for key positions. This description is for a DC I-71 service that is looking for responsible budtenders to distribute products and gifts promptly to their customers in a curbside setting. Please see additional details below:

Responsibilities

• Work with a team to coordinate and fulfill orders for clients.
• Use customer service skills to create a great client experience.
• Collect payments from clients.
• Inform customers about new products and services.
• Complete logs and reports.

Skills

• Proven work experience in a relevant customer service role.
• Some experience with and knowledge of cannabis (previous work in the industry not required).
• Excellent organizational and time management skills.
• Trustworthy!

***21+ only***

Job Types: Full-time, Part-time, Contract

Pay: $500.00 - $2,000.00 per week

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Weekends

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Full Time Opportunity:

• Yes

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat
• In person

Typical start time:

• 10AM

Typical end time:

• 9PM

Company's website:

• https://www.tokersguide.com

Company's Facebook page:

• https://www.facebook.com/tokersguide

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Toker's Guide

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.