Cannabis Customer Dispatcher Service Via Phone Text Jobs

Looking for a responsible customer friendly Customer Service/Sales Talent! We need your exceptional communication skills, organization focus and ability to go over and beyond. You are the lifeline between our customers and drivers and we need the best of the best. Our customers are many, they are loyal, they know their stuff so we want to make sure you are comfortable with our menu, are detailed oriented and are willing to shine in this role!

You will be managing all incoming phone/texts orders needed for Hidden Treasure Delivery - a state licensed recreational and medical cannabis delivery out of Sacramento office and will have opening and closing responsibilities on the weekends and some weekdays.

Dispatching hours: 4-6 Hours Sat and Sunday to start.

Starting Shift 9:00 AM

Closing procedures 8:00-11:00 PM

Reloading totes: 2-3 Days a week and weekend 8:30pm-10:30PM evening shift weekday and weekend coverage

This Position Reports to the Delivery Manager, with additional supervision and direction from Team Leads and Supervisors.

Example of Duties (This list may not include all of the duties assigned.):
- Process all incoming texts and calls using current POS system

-Process and deliver customer orders using

- Package orders, Process transactions with cash / car

- Maintain a positive work environment conducive to trust and respect

- Provide exceptional customer service

- Perform other related work as required

- Maintain strict confidentiality in compliance with HIPAA guidelines

- Develop and maintain rapport with our customers and fellow employees

- Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed

Performance Requirements, Knowledge, Skills and Abilities:

- Must possess a high degree of personal ownership and accountability.
- Must have high level of organization, patience and flexibility.
- Ability to perceive and meet the needs of customers and staff without direction.
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events.
- Ability to adhere to the highest customer service standards at all times.
- Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
- The ability to effectively communicate cannabis related product info to customers.
- Strong problem solving, customer service and interpersonal skills.
- Ability to dispense cannabis products accurately and efficiently.
- Ability to maintain high standards in a fast paced, constantly evolving environment.
- Possess a valid driver's license and proof of insurance meeting at least 100/300 liability coverage at all times.

Education/experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and customer service experience. Previous experience in the cannabis industry or product delivery a plus!

Typical Physical Demands:
- Requires lifting up to 50 pounds.
- Work may require prolonged sitting/standing, some bending, stooping and stretching.

Typical Working Conditions:
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events. Hours of operation are anywhere from 9 am - 10 pm depending on your shift.
- Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.
- Involves frequent contact with staff and the public.

Job Types: Full-time, Part-time, Commission

Salary: $14.00 /hour

• Onsite in Sacramento

Job Types: Part-time, Contract

Pay: From $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with Hidden Treasure Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Looking for a responsible customer friendly Customer Service/Sales Talent! We need your exceptional communication skills, organization focus and ability to go over and beyond. You are the lifeline between our customers and drivers and we need the best of the best. Our customers are many, they are loyal, they know their stuff so we want to make sure you are comfortable with our menu, are detailed oriented and are willing to shine in this role!

You will be managing all incoming phone/texts orders needed for Hidden Treasure Delivery - a state licensed recreational and medical cannabis delivery out of Sacramento office and will have opening and closing responsibilities on the weekends and some weekdays.

Dispatching hours: varies but will be on Sat and Sunday to start

Reloading totes: 8:30pm- evening shift weekday and weekend coverage

This Position Reports to the Delivery Manager, with additional supervision and direction from Team Leads and Supervisors.

Example of Duties (This list may not include all of the duties assigned.):
- Process all incoming texts and calls using current POS system

-Process and deliver customer orders using

- Package orders, Process transactions with cash / car

- Maintain a positive work environment conducive to trust and respect

- Provide exceptional customer service

- Perform other related work as required

- Maintain strict confidentiality in compliance with HIPAA guidelines

- Develop and maintain rapport with our customers and fellow employees

- Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed

Performance Requirements, Knowledge, Skills and Abilities:

- Must possess a high degree of personal ownership and accountability.
- Must have high level of organization, patience and flexibility.
- Ability to perceive and meet the needs of customers and staff without direction.
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events.
- Ability to adhere to the highest customer service standards at all times.
- Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
- The ability to effectively communicate cannabis related product info to customers.
- Strong problem solving, customer service and interpersonal skills.
- Ability to dispense cannabis products accurately and efficiently.
- Ability to maintain high standards in a fast paced, constantly evolving environment.
- Possess a valid driver's license and proof of insurance meeting at least 100/300 liability coverage at all times.

Education/experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and customer service experience. Previous experience in the cannabis industry or product delivery a plus!

Typical Physical Demands:
- Requires lifting up to 50 pounds.
- Work may require prolonged sitting/standing, some bending, stooping and stretching.

Typical Working Conditions:
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events. Hours of operation are anywhere from 9 am - 10 pm depending on your shift.
- Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.
- Involves frequent contact with staff and the public.

Job Types: Full-time, Part-time, Commission

Salary: $14.00 /hour

Work Remotely

• Hybrid

Job Types: Part-time, Contract

Pay: From $14.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with Hidden Treasure Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.