Cannabis jobs at The Hook Capitola

Job Description

Cannabis Consultant / Budtender

The Hook is a new cannabis dispensary opening in Capitola. We pride ourselves on serving quality cannabis at “friendly neighbor” prices. We aim to enrich people’s quality of life through recreational cannabis that is accessible to all. We celebrate all that cannabis is, represents, and has impacted over time.

OUR CORE VALUES

BOLD * COLLABORATIVE * DRIVEN * RESOURCEFUL * SPIRITED

The customer experience is driven by our floor staff. Our budtenders are responsible for greeting, inputting customer information into our pos system, assessing the needs of the customer, and educating/guiding them on the benefits and differences of our products, transacting the sale, and leaving the customer informed and satisfied. Budtenders live and promote the companies values to every customer while ensuring high levels of customer satisfaction through excellent sales service.

A successful Budtender will be able to elevate company standards, achieve sales goals, provide excellent product suggestions, and exceed our customer's and patient's expectations. The Budtender will ultimately inspire customer and patient confidence and create loyalty to our brand. In addition, the Budtender maintains strict inventory controls to ensure complete compliance through the prevention of diversion and works collaboratively and productively with our team.

Duties and Responsibilities:

• Proficient and experienced in POS systems
• Able to complete tasks in a complex and busy retail environment
• Experienced in Customer service, de-escalation skills, and up-selling.
• Able to understand and easily explain aspects of the business to customers and communicate details on deals/promotions & events to customers
• Proficient in active listening and able to offer the customer the best products to fit their needs
• Able to navigate support and help seasoned customers, new users, and indecisive shoppers and Understand the balance of keeping the customers engaged while keeping the line moving
• Fully understanding the various methods, applications, effects, and potential issues arising from cannabis consumption
• Shop upkeep - proactively ensuring retail space is fully stocked, clean, and orderly
• Thorough product knowledge with the ability to know what we carry & be able to communicate quickly over the phone or in person.
• Have a strong work ethic, with the ability to multitask
• Have strong organization skills
• Enthusiastic about learning new things
• Have a "problem solver" mindset
• Comfortable working with computers and tablets
• Thorough attention to detail
• Able to pass DOJ background check
• Shop upkeep - proactively ensuring retail space is fully stocked, clean, and orderly.
• Thorough product knowledge with the ability to know what we carry & be able to communicate quickly over the phone or in person.

• California regulations require all applicants must be 21 years of age or older

This position is a full time 40 hours/week, 4 days 10-hour shifts, overtime, PTO

The Hook is an Equal Opportunity Employer

Job Type: Full-time

Experience:

• Retail: 1 year (Required)
• sales: 1 year (Preferred)
• customer service: 1 year (Required)
• cannabis: 2 years (Preferred)

Language:

• Spanish (Preferred)

Shifts:

• Morning (Required)
• Mid-Day (Required)
• Evening (Required)

Additional Compensation:

• Tips
• Bonuses
• Store Discounts

Work Location:

• One location

Benefits:

• Paid time off
• Flexible schedule
• Professional development assistance
• Other

Pay frequency:

• Every other week

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Store Manager
• Assistant Manager

Shifts announced:

• Every other week

Shift:

• Day

Pay Frequency:

• Bi weekly or Twice monthly

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)
• Open to applicants who do not have a college diploma

Schedule:

• Monday to Friday
• Weekends required
• 10 hour shift

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Apply for this job with The Hook Capitola

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