Cannabis jobs at Quest Cannabis

We are looking for a Manager for our flagship Whitmore Lake, Michigan retail location with core responsibilities in driving sales and effectively training store employees in customer service best practices.

In this role you will….

· Overseeing and driving all aspects of store performance, ensuring efficient and sound operations, maximum profit and a best in class store experience.

· Ensure Key Performance Indicators (KPI) are being tracked and achieved on a weekly, monthly and yearly basis.

· Collaborate and lead management team in planning and implementing strategies to attract and retain repeat customers.

· Ensure best in class customer experience exists by staying connected to customer needs, anticipating changes, and preparing teams to meet consumer challenges.

· Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.

· Ensure successful employee training of POS systems, METRC, and other inventory control systems.

· Maintain visual standards, including merchandise presentation, signage, lighting and general maintenance.

· Monitor and maintain inventory levels and communicate discrepancies to upper Management.

· Work closely with team to promote Customer Loyalty Programs.

· Run internal store meetings, provide feedback for employee development, sales opportunities, and organizational improvements.

· Develop store’s schedule to ensure proper sales floor coverage during peak selling hours.

· Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.

· Educate and coach store employees on product knowledge, shrink protocol, and safety protocol.

· Interact and build relationships with external vendors; plan and execute in store events.

· Ensure implementation and adherence to all local and state laws and inspection requirements.

Skills and experience you have...

· Cannabis retail management experience preferred, or equivalent.

· Comprehensive knowledge of retail operations, merchandising, and sales.

· Proficient in Microsoft Office applications, POS systems including Leaflogix; experience with METRC preferred.

· Proven ability to motivate and influence others through personal actions and examples.

· Ability to drive proven improvements across all areas managed

· Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.

· Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.

· Ability to build and lead a best in class retail team.

· Strong results-orientation and commitment to quality, performance and deliverables.

· Ability and willingness to work flexible hours including evenings, weekends and holidays.

· Must be at least 21 years of age and be able to pass a background check.

· Ability to network and connect with relevant local organizations to increase traffic, sales, and brand awareness.

You should apply if...

· You are a strong ‘doer’ that rolls up their sleeves to make things happen and are equally strong ‘big picture’ strategist.

· You have experience building and leading a best in class sales team and management team through individualized coaching and training.

· You have a passion for the cannabis industry and are excited about working in a fast-paced start up.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

Apply for this job with Quest Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Quest Cannabis is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we’d love to hear from you!

We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Delivery vehicle will be provided by Quest Cannabis.

Responsibilities

• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle provided by Quest
• Ask for feedback on provided services and resolve clients’ complaints
• Collect payments
• Inform customers about new products and services
• Complete logs and reports
• Follow DOT regulations and safety standards
• Follow CRA regulations and standards
• Adhere to company’s standard operating procedures
• Clean & sanitize delivery vehicle

Skills

• Proven working experience as a Delivery Driver
• Valid professional driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

Work Location: On the road

Apply for this job with Quest Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Quest Cannabis is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we’d love to hear from you!

What we are looking for:

We are looking for someone who is friendly, tech savvy, organized, great at multi-tasking and can handle a busy/rapid setting. As a Receptionist, you will be the first point of contact for our customers, so the ability to make a customer’s day an amazing one from the moment they walk in the door is key! The position of Receptionist is responsible for checking in new and existing patients per state and CRA requirements, creating patient profiles, and generally assisting where needed.

Job Duties

• Verifying customers legal age requirement, registering new customer in the POS system and scanning in returning customers
• Promoting the Quest brand and getting customers excited about shopping at our location
• Welcoming guests and customers into the store with a positive, upbeat and friendly demeanor
• Using proper greetings and salutations to all customers at all times
• Assisting with curbside and online orders when needed
• Answering calls with professional and proper phone etiquette
• Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
• Emphasizing the Quest Loyalty Program, campaigns, events etc
• Show up to each scheduled shift timely and presentable
• Communication to budtenders for order completion updates
• Creating personable and memorable experiences for all store patrons
• Always maintaining CRA compliance
• Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area
• Supporting store management in an administrative capacity, as required
• Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols
• Monitoring customer queues at all times
• Keep all online/paper menus current with daily offerings

Requirements

• Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
• 1 year previous administrative and/or Front Desk Receptionist experience
• Must have strong attention to detail, organization, multi-tasking, and follow-up skills
• Excellent customer service skills and communication skills
• Must be able to work cooperatively as a team member
• Must be 21 years of age or older
• Must be willing to submit to a background check

Work Atmosphere/Physical Demands

• Ability to operate a computer, POS system and other office equipment
• Work will generally be performed in a fast-paced retail cannabis dispensary
• Involves frequent contact with customers and staff
• Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion

Employee Benefits

• Tips
• Weekly Payroll
• Flexible Work Schedule
• Employee Discount
• Internal Growth Opportunities

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location

Apply for this job with Quest Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Quest Cannabis is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we’d love to hear from you!

In this role you will….

· Greet customers upon arrival and perform initial check in by checking required ID’s.

· Assist new customers with questions; update customer information in point of sale (POS) system

· Ensure the presence of the waiting room, and sales floor is well maintained and stocked during down time.

· Educate customers on cannabis properties and selection of proper genetics according to their desired effect, relief for patients’ aliments or per request.

· Fill online orders in a quick and efficient manner; greet and checkout curbside customers ensuring compliance with state regulations.

· Handle customer complaints in a professional manner; escalate to management when needed.

· Maintain product knowledge and keep up on current cannabis trends.

· Accurately use and maintain Point of Sale (POS) system.

· Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.

· Assist with inventory counts and additional audits on a regular basis.

· Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.

· Maintain compliance with local and state regulations, company policies and SOPs.

Skills and experience you have...

· Excellent customer service and communication skills.

· Basic computer and information technology skills.

· Previous experience in Cannabis retail preferred but not required.

· Previous experience using a Point of Sale (POS) system preferred but not required.

· Working knowledge of Cannabis products (flower, edibles, vape cartridges, topical lotions, tinctures, rso, etc.).

· Basic understanding of the medical benefits of specific Cannabis products.

· Adhere to all policies, rules, regulations.

· Able to lift up to 25 pounds.

· Ability to work with a team as well as independently.

· Ability and willingness to work flexible hours including evenings, weekends and holidays.

· Must be at least 21 years of age and be able to pass a background check

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

Work Location: One location

Apply for this job with Quest Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are looking for a Manager for our flagship Whitmore Lake, Michigan retail location with core responsibilities in driving sales and effectively training store employees in customer service best practices.

In this role you will….

· Overseeing and driving all aspects of store performance, ensuring efficient and sound operations, maximum profit and a best in class store experience.

· Ensure Key Performance Indicators (KPI) are being tracked and achieved on a weekly, monthly and yearly basis.

· Collaborate and lead management team in planning and implementing strategies to attract and retain repeat customers.

· Ensure best in class customer experience exists by staying connected to customer needs, anticipating changes, and preparing teams to meet consumer challenges.

· Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.

· Ensure successful employee training of POS systems, METRC, and other inventory control systems.

· Maintain visual standards, including merchandise presentation, signage, lighting and general maintenance.

· Monitor and maintain inventory levels and communicate discrepancies to upper Management.

· Work closely with team to promote Customer Loyalty Programs.

· Run internal store meetings, provide feedback for employee development, sales opportunities, and organizational improvements.

· Develop store’s schedule to ensure proper sales floor coverage during peak selling hours.

· Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.

· Educate and coach store employees on product knowledge, shrink protocol, and safety protocol.

· Interact and build relationships with external vendors; plan and execute in store events.

· Ensure implementation and adherence to all local and state laws and inspection requirements.

Skills and experience you have...

· Cannabis retail management experience preferred, or equivalent.

· Comprehensive knowledge of retail operations, merchandising, and sales.

· Proficient in Microsoft Office applications, POS systems including Leaflogix; experience with METRC preferred.

· Proven ability to motivate and influence others through personal actions and examples.

· Ability to drive proven improvements across all areas managed

· Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.

· Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.

· Ability to build and lead a best in class retail team.

· Strong results-orientation and commitment to quality, performance and deliverables.

· Ability and willingness to work flexible hours including evenings, weekends and holidays.

· Must be at least 21 years of age and be able to pass a background check.

· Ability to network and connect with relevant local organizations to increase traffic, sales, and brand awareness.

You should apply if...

· You are a strong ‘doer’ that rolls up their sleeves to make things happen and are equally strong ‘big picture’ strategist.

· You have experience building and leading a best in class sales team and management team through individualized coaching and training.

· You have a passion for the cannabis industry and are excited about working in a fast-paced start up.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental Pay:

• Bonus pay

Work Location: One location

Apply for this job with Quest Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.