Cannabis jobs at Nice Guys Delivery

POSITION SUMMARY
Our Drivers are responsible for all activities related to the delivery of orders to Nice Guys Delivery customers. Drivers deliver products to the end consumer using a company-owned vehicle, process transactions for the order at the point of delivery and reconcile their orders with the dispatch team. Drivers who work evening shifts are also responsible for parking their cars in the company garage. Drivers collaborate with the entire Nice Guys team to ensure on-time product deliveries and follow the company’s strategic product goals and consumer needs. Drivers are an essential part of our business, as Nice Guys customers could not receive our products without our Drivers! Drivers are often the only face-to-face interaction our customers have with members of the Nice Guy team, so it’s critical that our Drivers represent the company in a professional, friendly manner and leave the customer feeling taken care of and with a positive impression of the business. Drivers will be encouraged and mentored by their supervisor to develop the skills, experience, and confidence to make daily decisions that have the potential to impact the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:

• Drive safely
• Deliver product to customers using company-provided car
• Address customers questions and needs with accurate information and in a respectful manner
• Use an application on company-provided phone to complete electronic payments
• Process cash and credit card transactions with customers at the point of delivery
• Provide excellent customer service and answers customer questions at the point of delivery
• Use an application on company-provided phone to track deliveries
• Maintain a written record of all deliveries
• Conduct a cash drop with the Dispatch Manager on duty at the end of the shift
• Support mentoring and training more junior members of the team as needed
• Maintain a safe and secure work environment
• Other duties as requested

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
In order to be considered for the position, Drivers must fulfill the following minimum qualifications:

• Must have a valid current driver’s license
• Must be 21 years of age or older
• Must have and maintain a clean driving record
• Must be comfortable driving in a variety of conditions, including rain, night, and unpaved roads
• Industry knowledge of cannabis is preferred
• Previous delivery driving experience is preferred
• Ability to use a smartphone and computer
• Ability to identify and solve problems efficiently and quickly
• Ability to work in a fast-paced and sometimes stressful environment
• Ability to multi-task and maintain productivity
• Ability to work independently and in a team
• Positive, flexible team player
• Skilled communicator/customer service.
• Demonstrates a positive view of role of relationship with customers, vendors, and coworkers

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Professional office environment with moderate noise level (examples: computers and printers, light traffic).
• The physical environment may vary based on where deliveries are being made. For example, Drivers may be required to regularly climb flights of stairs when making deliveries.
• Regularly required to sit and drive for long periods of time while maintaining focus.
• Drivers will be expected to drive in various weather conditions and at night.
• Light lifting of delivery orders is required as a regular part of the job. Must be able to lift, carry, and balance up to a maximum of 20 pounds AND must be able to do so with extreme care and caution when working with product.

NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Flexible schedule
• Paid training

Schedule:

• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• San Rafael, CA 94901: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$25 an hour
Full Job Description

Position Summary

Dispatchers are responsible for a wide range of activities related to providing customer support and coordinating the delivery of orders. Dispatchers provide guidance to customers in navigating our menu and selecting products, manage incoming orders over the phone or through our website, plan out delivery routes for delivery drivers, pack orders, and help maintain and track inventory. Dispatchers collaborate with the entire Nice Guys Delivery team to ensure on-time product deliveries and follow the company’s strategic product goals and consumer needs.

Dispatchers are an essential part of our business, and often the first interaction our customers have with Nice Guys Delivery, so it’s critical that our Dispatchers represent the company in a professional, friendly manner and leave the customer feeling taken care of and with a positive impression of the business. We expect our Dispatchers to take an active interest in staying informed of relevant industry news, be familiar with our rotating product offerings and brands, and be able to share their passion and expertise with our customers.

Dispatchers will be encouraged and mentored by their supervisor and other leadership to develop the skills, experience, and confidence to make daily decisions that have the potential to impact the business.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Answer all incoming phone calls to the business
• Respond to customer and vendor inquiries via phone or email
• Packs customer orders accurately and efficiently
• Work with a variety of POS, inventory, and delivery management software:
• Create orders and customer profiles in Meadow. Ensure all inventory is active on Meadow with accurate product information
• Plan delivery routes in OnFleet
• Help track and maintain inventory in accordance with Metrc, including ensuring every case in inventory is properly tagged or numbered and reporting inventory discrepancies
• Process and track orders from Weedmaps and other third party sites thoroughly and accurately on a daily basis
• Perform necessary duties for Paytender payment processing
• Coordinate with Drivers to plan and optimize delivery routes, and assign company property to Drivers
• Maintain knowledge of rotating menu of products and brands in order to advise customers
• Opening and closing shop while following procedures and best practices
• Responsive to customer complaints or difficulties, maintaining a helpful and respectful tone
• Support mentoring and training more junior members of the team as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

In order to be considered for the position, Dispatchers must fulfill the following minimum qualifications:

• Must be 21 years of age or older
• Industry knowledge of cannabis is preferred
• Previous cannabis industry experience is preferred
• Ability to use a smartphone and computer
• Ability to identify and solve problems efficiently and quickly
• Ability to work in a fast-paced and sometimes stressful environment
• Ability to multi-task and maintain productivity
• Ability to work independently and in a team
• Positive, flexible team player
• Skilled communicator/customer service
• Demonstrates a positive view of role of relationship with customers, vendors and coworkers

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Professional office environment with moderate noise level (examples: computers and printers, light traffic).
• Regularly required to switch between sitting at a desk and standing. Frequently must bend over to pick up products from low shelves when packing orders.
• Occasional lifting is required. Must be able to lift, carry, and balance up to a maximum of 50 pounds AND must be able to do so with extreme care and caution when working with product.

Apply for this job with Nice Guys Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.