Cannabis jobs at Mainely Medical

Budtender

*Full Time/Part Time Position, Scarborough, Maine**Our Patient Vestibule Associate, also known as Budtender, welcomes customers with an exceptional service mindset and actively engages and assists customers through seeking to understand preferences and product needs. The Budtender provides guidance and information to customers regarding cannabis, products, product characteristics, specials, and pricing. They are an ambassador for the Mainely Medical brand and seeks to excite, promote, and inform regarding Mainely Medical offerings. Finally, Buntenders assist with maintaining both print and digital dispensary menus along with the preparation and display of retail products.**JOB DESCRIPTION:**Assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Responsible for helping customers, checking them out, cash handling and customer service.**DUTIES:

• Responsible for helping customers in the retail locations in accordance with Mainely Medicals’ mission, vision, goals, and objectives.

• Social Medical/Marketing/Event Creation & Management

• Responsible for retail product knowledge so as to assist customers in making the right choices.

• Responsible for completing any work assigned to them during their scheduled shift, as well as customer service, including:

• Answering the phone and greeting walk-in customers

• Accurately use and maintain the Point Of Sale (POS) system

• Correct cash handling and discount application

• Accurate and timely data entry of patient profiles

• Maintenance of hard copy files (when required)

• Verifying proper paperwork, documentation and ID for customers

• Security measures and safety compliance

• Store organization and cleanliness

• Managing the visitor log

• Verifying order deliveries for accuracy

• Maintain open communication with the management team and other co-workers

• Report employee issues or customer situations

• Provide any necessary support to the management team to ensure retail store operations, including: daily activities, maintenance, as well as patient information for any reported issues and/or customer complaints.

• Responsible for ensuring customer satisfaction and following Mainely Medicals’ established policies for sales and customer service.

**SKILLS / QUALIFICATIONS:

• Knowledge and consistent demonstration of excellent customer service skills.

• Knowledge and adherence to the policies, procedures and goals of Mainely Medical Services.

• Ability to listen well and communicate effectively orally and in writing with various audiences.

• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.

• Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.

• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.

**REQUIREMENTS:

• You are at least 21 years of age

• You have no felony convictions

• You are willing to participate in an extensive background security check.

• You can start immediately.

• You are trustworthy, hardworking and a team player.

*

Job Type: Part-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Weekends

Supplemental Pay:

• Tips

COVID-19 considerations:All customers and employees are required to wear a mask, curbside pick-up available, surfaces and areas disinfected frequently.

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