Cannabis jobs at Erb & Arbor

Who we are:

Erb & Arbor is a premier cannabis retailer whose goal is to help to develop the atmosphere of the culture as we move into its future. By celebrating pioneers in the industry, educating new minds, and by working with others to create new opportunities for community growth. As we pride ourselves in providing the highest quality and integrity for our customers; our inclusivity will always be our main first priority. One of our main requirements is for our candidates to speak Spanish. Please do not apply if you are not bilingual as we are trying to serve a large Spanish speaking community. We are proud to be an Equal Opportunity Employer.

The Customer Service Associate creates a positive and educational experience for each customer. This includes assisting them throughout their time in the store, making product recommendations, and completing the transaction using point-of-sale software. Customer Service Associates are expected to be professional, friendly, and cultivate brand loyalty with the customer. A successful Customer Service Associate will achieve sales and operational goals of the company and maintain strict compliance protocols.

CSA duties may also include receptionist and phone support shifts. Minimum 21 years of age. This position is seeking both full time and part time associates.

Job Responsibilities

• Greet customers as they enter the store.

• Make product recommendations and educate customers.

• Utilize a cash register to complete customer transactions.

• Ensure state Cannabis compliance standards are met throughout each transaction.

• Ensure that company standards are met throughout each transaction.

• Maintain clean work areas.

• Be knowledgeable on all aspects of the cannabis products sold in the store.

• Be knowledgeable of all promotions and events.

• Encourage repeat business through positive customer engagement.

• Will verify that each customer has a valid government issued identification.

• Keep inventory organized and up to date

• Attend monthly staff meetings

• Provide product reviews and inventory suggestions to management

Basic Qualifications

• Minimum 21 years of age.

• Minimum 1 year of customer service experience in a retail setting.

• Strong customer service skills.

• Positive references from past employers.

• Experience in a cannabis or cannabis-related field

Preferred Qualifications

• Strong education of cannabis products and their effects.

• Experience in a high-volume establishment.

• History of community involvement and community service.

• Bilingual in ANY language but preferably Spanish or Armenian

Physical Requirements

The duties of this job require frequent standing, walking, talking, hearing, and may require lifting a minimum of 50 pounds.

Additional Notes

This job description is not comprehensive of all activities and duties required for this position. Changes to responsibilities and duties may occur at any time, with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.

There is no visa or H-1B sponsorship available.

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

• Paid time off

Schedule:

• Day shift

• Holidays

• Monday to Friday

• Night shift

• Weekend availability

Supplemental Pay:

• Tips

COVID-19 considerations:

Customers and employees are required to wear masks, all surfaces are disinfected multiple times per day, temperature & health checks required during clock-in.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis: 1 year (Required)
• POS: 1 year (Required)
• retail: 1 year (Required)
• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: One location

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