Cannabis jobs at City of Alexandria, VA

Employee & Labor Relations Manager

Overview
The Manager of Employee & Labor Relations is a leader in the City’s Department of Human Resources (DHR) who oversees the Employee & Labor Relations division. Reporting to this position is a team of two specialists who provide guidance and support to employees and leaders at all levels of the organization in this specialized area of human resources. This team provides expertise in policy, addressing employee relations issues, labor contracts, provides guidance in how to navigate in a collective bargaining environment and develops training in all related areas. Working with the CHRO, this position will lead DHR’s role in contract negotiations, facilitates DHR’s response to union requests/concerns, partnering with key stakeholders (Chief Labor Relations Officer, City Attorney’s Office, and DHR managers) in making recommendations on behalf of DHR in the City’s proposals. This position is also a legislative liaison for DHR, reviewing proposed legislation related to human resources and working with key areas of DHR who will draft opinions regarding how the City should respond. This position reports to the City’s Chief Human Resources Officer.
Ideal Candidate
The ideal candidate must have a strong background in both employee relations and labor relations. The candidate will have experience interpreting and providing expertise regarding policy and labor contracts. Candidates should be experienced in managing stressful situations and have the ability to remain tactful, calm and persuasive in controversial or confrontational situations. The candidate will have strong leadership skills and experience managing people. A background interpreting legislation and debriefing leadership is a plus.
The Opportunity

• Provides leadership to and oversees a team of two specialists, who engage in the day-to-day activities of the division. Coaches and leads team in providing managers and supervisors in employee and labor relations best practices and strategies for addressing problems, disputes, and grievances.
• Responsible for successful management of all discipline and grievance processes, providing guidance to the team and conducts specialist activities as appropriate. Tracks activities, ensuring that the team is completing all required investigations, tracking timelines, is responsive in these timelines, attends hearings as appropriate, and other related activities.
• Reviews department requests to discipline and approves prior to issuing discipline; seeks CHRO approval as appropriate. Reviews response letters and sends for CHRO review and signature.
• Ensures that cases are well documented and that employee and labor relations files are maintained as a part of regular division practice. Evaluates processes and makes recommendations to enhance records management.
• Collaborates with legal counsel in vetting recommendations for discipline. Makes recommendation and oversees the process for terminations and reductions in force.
• Maintains reports of division activities for access by the CHRO; briefs the CHRO on issues that may require additional leadership support and/or communication to the City Manager’s Office.
• Works with DHR leaders and specialists to evaluate disputes and provides guidance to stakeholders in order to bring them to resolution.
• Represents DHR in all applicable contract negotiation activities, including reviewing and providing feedback on proposals; collaborating and coordinating with DHR subject matter experts in order to recommend proposals for consideration by the Chief Labor Relations Officer and City Manager; and attending all applicable contract negotiations. Facilitates DHR’s response to union requests/concerns.
• Legislative liaison for DHR, reviewing proposed legislation related to human resources and working with key areas of DHR to respond and provide feedback.
• Develops and conducts training on employee and labor relations, and other related topics as appropriate.
• Manages E&LR communications and ensures that information that is available to employees in Employee Services and DHR’s website are updated as appropriate.
• Performs other related duties as assigned.

About the Department
The Human Resources Department is made up of a dedicated team of professionals working to support the strategic direction of the City government through the recruitment, development, and retention of a high-quality workforce capable of delivering public services in a complex and stimulating community environment. Through thoughtful planning and the diligent execution of work, the Human Resources Department focuses on the critical needs of our dynamic organization and its employees. If you’d like to learn more about the City of Alexandria, please click Here.
The City of Alexandria is committed to providing equal opportunity in all areas of employment, including but not limited to recruitment, hiring, demotion, promotion, transfer, selection, lay-off, disciplinary action, termination, compensation and selection for training. The City of Alexandria will not discriminate against any employee or job applicant on the basis of race, color, creed, religion, national origin, ancestry, sex (including sexual harassment), sexual orientation, gender identity, or gender expression, disability, age, marital status, genetic information, status with regard to public assistance, veteran/military service status, familial status, or membership on a local human rights commission, or lawful participation in the Minnesota Medical Cannabis Patient Registry, or any other legally-protected classification.

Minimum & Additional Requirements

Bachelors Degree and five years of relevant experience; or an equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Preferred Qualifications

A Masters Degree or Juris Doctor. At least five years of direct experience in both employee and labor relations working in an HR department, plus three years of experience managing people.

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Employee Services Associate
Overview
The HR Employee Service Associate is the primary point of contact for the Department of Human Resource’s (DHR) Employee Services operation and maintains the front office of DHR. Employee Services is focused on being a resource to employees regarding their HR needs, providing guidance on how to engage in HR processes, completing paperwork, managing personal information, finding HR related information and identifying an HR point of contact where employee needs require support from a specialist. Services are provided via phone, email and in person. The Employee Service Associate will have high level knowledge about all functional areas of HR and will refer employees to the appropriate HR point of contact for any needs that are outside of the scope of Employee Services. As the face of DHR, this position will also be responsible for DHR’s reception duties including notifying staff when appoints have arrived, taking messages, forwarding calls and attending to the department’s central email box.
The Opportunity

• Maintains the front office operations. Opens and closes the front office. Receives incoming inquiries as the first point of contact for DHR and Employee Services. Performs reception duties.
• Main point of contact for Employee Services, providing introductory support to employees, sharing information about DHR programs and providing guidance on how employees can engage in processes.
• Interprets employee questions and inquiries to help identify solutions and/or the appropriate services for individual employee needs. Redirects employees to HR divisions where support is needed outside of Employee Services. Escalates questions and concerns as appropriate.
• Receives paperwork. Checks paperwork for completeness and provides guidance to ensure that all items received by DHR are complete and actionable.
• Partners with DHR divisions to maintain and keep information up-to-date in Employee Services as provided by the divisions.
• Maintaining the front office, ensuring that supplies are stocked, displays are organized and all required information about employee services are readily available.
• Supports miscellaneous projects and adhoc administrative needs in DHR as appropriate.
• Performs related work as required.

The Ideal Candidate
The ideal candidate should have a background in customer service and is excited to help their client base (our valued employees) get the HR resources they need and help them resolve issues that they encounter along the way. The candidate for this position is a champion for HR programs and is driven to promote them as a part of what Employee Services offers to our employees. Candidates must have experience in customer service. Experience understanding and communicating about human resources programs is a plus. Must enjoy working in roles where they help people, are motivated to find solutions to problems and have a keen ability to know when to escalate issues as appropriate.
About the Department
The Department of Human Resources is made up of a dedicated team of professionals working to support the strategic direction of the City government through the recruitment, development, and retention of a high quality workforce capable of delivering public services in a complex and stimulating community environment. Through thoughtful planning and the diligent execution of work, the Department of Human Resources focuses on the critical needs of our dynamic organization and its employees. If you’d like to learn more about the City of Alexandria, please click Here.
The City of Alexandria is committed to providing equal opportunity in all areas of employment, including but not limited to recruitment, hiring, demotion, promotion, transfer, selection, lay-off, disciplinary action, termination, compensation and selection for training. The City of Alexandria will not discriminate against any employee or job applicant on the basis of race, color, creed, religion, national origin, ancestry, sex (including sexual harassment), sexual orientation, gender identity, or gender expression, disability, age, marital status, genetic information, status with regard to public assistance, veteran/military service status, familial status, or membership on a local human rights commission, or lawful participation in the Minnesota Medical Cannabis Patient Registry, or any other legally-protected classification.

Minimum & Additional Requirements

Associates Degree and one year of relevant experience; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Preferred Qualifications

Three years of experience working in an HR department.

Apply for this job with City of Alexandria, VA

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.