Cannabis jobs at Case Paper Company, Inc

Job description

Apply for our Customer Service Representative

We’re on a roll so we’re hiring! And if you give a “sheet” about paper then that’s a great start (especially if you can tolerate other tearable puns). Case Paper is a family-owned business that is renowned for its commitment to extreme customer satisfaction. We’re literally and figuratively “On the Case” and have been for 78+ years.

Case Paper is one of the largest privately held distributors and converters of paper and board for the printing and packaging industries. We’re not talking copier paper (think more about paper used for signage, brochures, or direct mail) and not the cardboard that carries your Amazon Prime orders (our products are used more for packaging cosmetics, food, technology, and cannabis to name a few).
Our core values are (1) Flexible, (2) Own It, (3) Reputation Matters, (4) Teamwork and (5) Humor. It’s easy to remember if you’re a Star Wars fan…may the
“F.O.R.T.H.” be with you!

We are always looking for those who have a go-getter attitude, who are creative and think outside the box, who want to build great relationships, and of course who can enjoy a good laugh! But right now we’re trying to find someone who can check off those boxes AND work with our Miami team full-time in Customer
Service Representative!

What exactly does this position entail, you ask? Well, in addition to the standard battery of magic tricks and superhuman feats that we expect of all our teammates, this position will have the primary responsibility to develop an understanding of our paper and board products and their applications to support and grow Case
Paper’s customer relationships. If that’s not specific enough for you, try this list on for size:

• Learn our paper and paperboard product lines and common applications of each.
• Manage customer inventory needs monitoring order history (which grades, quantity, frequency, etc.)
• Work independently to establish relationships with both existing and prospective customers
• Work with Sales Support to establish customer specific price sheets
• Work to fulfill customer inquiries for pricing, availability, and delivery status

• Work with sales and customers to process orders and send confirmations.
• Resolve customer issues and claims through teamwork with our credit, production, and claims department.

Do you have what it takes?

We’re looking for a personable teammate who thrives on communication and collaboration with others. Chances are if you’re the type of person who starts conversations with strangers at a party, learns your Uber driver’s life story by the end of the drive, or someone who gets excited instead of groans when there’s an incoming call on your cell – you’ll do great in this role. The ideal candidate will also be someone who loves to learn and make connections but who is also goal- oriented with a true drive for success. It would be super if you have experience in a previous customer service position and we’d love it if you have worked in paper, packaging, or print. This work experience will give you a baseline understanding of our industry that you could apply to this position.

You don’t need a degree for this position, but we’d love someone who has their
GSD (“get stuff done”) or has paid tuition to the school of hard knocks. It’s helpful, though, if you have had formal training in sales, marketing, or customer service.
Your educational background may provide you the tools and ideas you need to know what makes an excellent customer service rep, but if you don’t have the formal book learning, we still value the hard work, experience, curiosity, and best practices you can bring from other positions and workplaces.

The knowledge you have learned from training and workplace experiences is important, but at Case we believe wholeheartedly in the Norman Ralph Augustine quote: “Motivation will almost always beat mere talent.” So…if you have the right attitude and desire to grow and learn then we want to talk to you about this position!

We will provide training for job-specific knowledge, but if you have any of these skills, consider that a major plus:

• Working knowledge of Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Knowledge of computer systems: we use AS400, so if you know that, it will help!
• A team player attitude with ability to build lasting productive business relationships with associates, management, and peers

• Ability to handle daily duties of assisting with inquiries, order entry, facilitation of production and shipping for an order, and supporting our sales staff
• Good verbal and written communication skills
• Ability to speak Spanish is a major plus!
• Ability to multitask and prioritize workload, shifting between a variety of tasks as necessary
• Resourceful problem solver with proven ability to bring quick resolution to challenging situations that result in continuous improvement

Lastly, some other job details: You’ll need to be eligible to work in the U.S. without visa sponsorship to throw your hat into the ring for this one. This job will report to our location in Miami, Florida.

This is our first whack at this job description, so the final job might be subject to some changes and this role has the opportunity to grow with the right candidate’s skills and interests. But that’s exactly what being flexible is all about!

All Sound Good? Here is the Silver Lining
Our Case Makes division in Indiana actually applies the “silver lining” aka silver film to our paper and paperboard for customers, but it’s all in the family! At Case
Paper, we value diversity and welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender, national origin, disability, age, pregnancy, family status, or favorite ice cream flavor (but Rocky Road really is the best). We’re offering a market-competitive salary, we can’t wait to hear your experiences! In addition to salary, we offer 401(k), paid holidays, vacation, personal time, and sick leave, as well as multiple options for medical, dental and vision insurance. We also offer life insurance and optional short-term disability, long-term disability, and accident insurance. But most importantly, you’ll have a chance to sell awesome products and work with fantastic people who are great at what they do!

Job Type: Full-time

COVID-19 considerations:
The health and safety of our employees comes first! Vaccinations are encouraged and non-vaccinated employees are required to test weekly and wear provided PPE.
High touch point surfaces are cleaned regularly and visitors are limited.

Job Type: Full-time

Pay: $46,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer Service: 5 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

Apply for this job with Case Paper Company, Inc

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job description

Apply for our Customer Service Representative

We’re on a roll so we’re hiring! And if you give a “sheet” about paper then that’s a great start (especially if you can tolerate other tearable puns). Case Paper is a family-owned business that is renowned for its commitment to extreme customer satisfaction. We’re literally and figuratively “On the Case” and have been for 78+ years.

Case Paper is one of the largest privately held distributors and converters of paper and board for the printing and packaging industries. We’re not talking copier paper (think more about paper used for signage, brochures, or direct mail) and not the cardboard that carries your Amazon Prime orders (our products are used more for packaging cosmetics, food, technology, and cannabis to name a few).
Our core values are (1) Flexible, (2) Own It, (3) Reputation Matters, (4) Teamwork and (5) Humor. It’s easy to remember if you’re a Star Wars fan…may the
“F.O.R.T.H.” be with you!

We are always looking for those who have a go-getter attitude, who are creative and think outside the box, who want to build great relationships, and of course who can enjoy a good laugh! But right now we’re trying to find someone who can check off those boxes AND work with our Miami team full-time in Customer
Service Representative!

What exactly does this position entail, you ask? Well, in addition to the standard battery of magic tricks and superhuman feats that we expect of all our teammates, this position will have the primary responsibility to develop an understanding of our paper and board products and their applications to support and grow Case
Paper’s customer relationships. If that’s not specific enough for you, try this list on for size:

• Learn our paper and paperboard product lines and common applications of each.
• Manage customer inventory needs monitoring order history (which grades, quantity, frequency, etc.)
• Work independently to establish relationships with both existing and prospective customers
• Work with Sales Support to establish customer specific price sheets
• Work to fulfill customer inquiries for pricing, availability, and delivery status
• Work with sales and customers to process orders and send confirmations.
• Resolve customer issues and claims through teamwork with our credit, production, and claims department.

Do you have what it takes?

We’re looking for a personable teammate who thrives on communication and collaboration with others. Chances are if you’re the type of person who starts conversations with strangers at a party, learns your Uber driver’s life story by the end of the drive, or someone who gets excited instead of groans when there’s an incoming call on your cell – you’ll do great in this role. The ideal candidate will also be someone who loves to learn and make connections but who is also goal- oriented with a true drive for success. It would be super if you have experience in a previous customer service position and we’d love it if you have worked in paper, packaging, or print. This work experience will give you a baseline understanding of our industry that you could apply to this position.

You don’t need a degree for this position, but we’d love someone who has their
GSD (“get stuff done”) or has paid tuition to the school of hard knocks. It’s helpful, though, if you have had formal training in sales, marketing, or customer service.
Your educational background may provide you the tools and ideas you need to know what makes an excellent customer service rep, but if you don’t have the formal book learning, we still value the hard work, experience, curiosity, and best practices you can bring from other positions and workplaces.

The knowledge you have learned from training and workplace experiences is important, but at Case we believe wholeheartedly in the Norman Ralph Augustine quote: “Motivation will almost always beat mere talent.” So…if you have the right attitude and desire to grow and learn then we want to talk to you about this position!

We will provide training for job-specific knowledge, but if you have any of these skills, consider that a major plus:

• Working knowledge of Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Knowledge of computer systems: we use AS400, so if you know that, it will help!
• A team player attitude with ability to build lasting productive business relationships with associates, management, and peers
• Ability to handle daily duties of assisting with inquiries, order entry, facilitation of production and shipping for an order, and supporting our sales staff
• Good verbal and written communication skills
• Ability to speak Spanish is a major plus!
• Ability to multitask and prioritize workload, shifting between a variety of tasks as necessary
• Resourceful problem solver with proven ability to bring quick resolution to challenging situations that result in continuous improvement

Lastly, some other job details: You’ll need to be eligible to work in the U.S. without visa sponsorship to throw your hat into the ring for this one. This job will report to our location in Miami, Florida.

This is our first whack at this job description, so the final job might be subject to some changes and this role has the opportunity to grow with the right candidate’s skills and interests. But that’s exactly what being flexible is all about!

All Sound Good? Here is the Silver Lining
Our Case Makes division in Indiana actually applies the “silver lining” aka silver film to our paper and paperboard for customers, but it’s all in the family! At Case
Paper, we value diversity and welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender, national origin, disability, age, pregnancy, family status, or favorite ice cream flavor (but Rocky Road really is the best). We’re offering a market-competitive salary, we can’t wait to hear your experiences! In addition to salary, we offer 401(k), paid holidays, vacation, personal time, and sick leave, as well as multiple options for medical, dental and vision insurance. We also offer life insurance and optional short-term disability, long-term disability, and accident insurance. But most importantly, you’ll have a chance to sell awesome products and work with fantastic people who are great at what they do!

Job Type: Full-time

COVID-19 considerations:
The health and safety of our employees comes first! Vaccinations are encouraged and non-vaccinated employees are required to test weekly and wear provided PPE.
High touch point surfaces are cleaned regularly and visitors are limited.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer Service: 5 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

Apply for this job with Case Paper Company, Inc

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Apply for our 2nd Shift Plant Supervisor Position!

We’re on a roll so we’re hiring! And if you give a “sheet” about paper then that’s a great start (especially if you can tolerate other tearable puns). Case Paper is a family-owned business that is renowned for its commitment to extreme customer satisfaction. We’re literally and figuratively “On the Case” and have been for 78+ years.

Case Paper is one of the largest privately held distributors and converters of paper and board for the printing and packaging industries. We’re not talking copier paper (think more about paper used for signage, brochures, or direct mail) and not the cardboard that carries your Amazon Prime orders (our products are used more for packaging cosmetics, food, technology, and cannabis to name a few). Our core values are (1) Flexible, (2) Own It, (3) Reputation Matters, (4) Teamwork and (5) Humor. It’s easy to remember if you’re a Star Wars fan…may the “F.O.R.T.H.” be with you! We are always looking for those who can aspire to improve our workplace atmosphere through honest hard work, a great attitude, a little bit of curiosity, and a big sense of humor.

We’re looking for someone to fill a full-time position on our Miami team! What exactly does this position entail, you ask? Well, in addition to the standard battery of magic tricks and superhuman feats that we expect of all our teammates, this position will have the primary responsibility of overseeing manufacturing activities and shipping/receiving on their shift. If that’s not specific enough for you, try this list on for size:

• Participate in safety initiatives and commit to a safe working environment, free of accident and harm to employees and the community
• Ensure data integrity, particularly as it pertains to production, inventory management and job costing
• Optimize production with a balance of safety, quality, customer service, and inventory objectives
• Provide training, coaching, and discipline as appropriate to drive accountability
• Coordinate shipments, prepare BOL and other necessary documents, scan, file and prepare end of day reports
• “Other duties as assigned” (of course we would add this one!)

Do you have what it takes?

We’re looking for a teammate with at least three (3) years of relevant work experience in manufacturing operations, management, and/or logistics. It would be super if you had experience in a manufacturing environment and even better if you have worked in paper, packaging, or print. We’d love it if you’ve had previous management or leadership positions. This work experience will give you a baseline understanding of the manufacturing process that you can apply to this position.

You don’t need a degree for this position, but we’d love someone who has their GSD (“get stuff done”) or has paid tuition to the school of hard knocks. It’s helpful, though, if you have had formal training in management, maintenance, or production. Your educational background may provide you the tools and ideas you need in order to know what makes an excellent supervisor, but if you don’t have the formal book learning, we still value the hard work, experience, curiosity, and best practices you can bring from other positions and workplaces.

The knowledge you have learned from training and workplace experiences is important, but as Shinichi Suzuki once said, “Knowledge is not a skill. Knowledge plus ten thousand times is a skill.” Here are some things we hope you have done ten thousand times or so in order to become skilled:

• Working knowledge of Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Computer systems knowledge: we use AS400, so if you know that, it will help!
• Team player with ability to build lasting productive business relationships with hourly associates, management, and peers
• Able to handle daily duties of a receiving and shipping office
• Able to operate heavy machinery and powered industrial trucks (forklift, clamp truck, etc.)
• Good verbal and written communication skills in both English and Spanish
• Ability to multitask and prioritize workload, shifting between a variety of tasks as necessary
• Resourceful problem solver with proven ability to bring quick resolution to challenging situations that result in continuous improvement

Lastly, some other job details: You’ll need to be eligible to work in the U.S. without visa sponsorship to throw you hat into the ring for this one. This job is located in Miami, Florida. The core working hours for this position are Monday–Friday 2pm–11pm, but there may be times that other hours are required for training or coverage issues, including early mornings or late evenings. This is our first whack at this job description, so the final job might be subject to some changes. Hey, that’s what being flexible is all about!

All Sound Good? Here is the Silver Lining

Our Case Makes division in Indiana actually applies the “silver lining” aka silver film to our paper and paperboard for customers, but hey it’s all in the family! At Case Paper, we value diversity and welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender, national origin, disability, age, pregnancy, family status, or favorite ice cream flavor (but Rocky Road really is the best). We’re offering a market-competitive salary that ranges from $48K for candidates that might require some development in the role all the way up to $55K for an ideal candidate. In addition to salary, we offer 401(k), paid holidays, vacation, personal time, and sick leave, as well as multiple options for medical and dental insurance. We also offer optional life, short-term disability, long-term disability, and accident insurance. But most important, you’ll have a chance to make awesome products and work with fantastic people who are great at what they do!

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Night shift

COVID-19 considerations:
All visitors are required to wear a mask when entering our facility. Heightened cleaning protocols are in place within the facility.

Experience:

• leadership in manufacturing: 3 years (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: One location

Apply for this job with Case Paper Company, Inc

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.