Cannabis Client Relationship Banker Jobs

As a Relationship Banker at Fortress Bank you will be responsible for the management of customer accounts, expansion of customer deposit relationships, and development of new customer relationships, focused on providing superior customer service through proactive interactions. You will identify customer and prospective customer needs, open accounts, reach out to customers to build relationships, and educate customers on how the Fortress team can help them achieve their financial goals and exceed their expectations.

Position Responsibilities:

· Call customers to engage them in conversation about Bank services, listen to them and identify their financial needs, recommend products & services that meet their needs, and open appropriate accounts.

· Become proficient in all deposit products and consumer loans, including the ability to appropriately qualify customers for those products.

· Collaborate with colleagues throughout all departments to deliver quality products and service to the Bank’s customers.

· Commit to the Bank’s overall success through the achievement of the position objectives, becoming a valued member of the Fortress team.

· Understand and abide by policies, procedures, and regulations to minimize risk.

· Accurately and efficiently process complex transactions utilizing multiple systems while providing excellent customer service.

· Participate in routine Saturday coverage rotation.

Qualifications:

· Excellence in customer service and professionalism, demonstrated through at least two years of related work experience, military experience, or educational experience.

· Willingness to actively contact existing and potential customers, interacting with them on a regular basis.

· Self-motivation: recognizing and taking appropriate steps to complete timely work.

· Confidence to exercise judgment balanced with knowing when to seek assistance.

· Well organized and able to prioritize work in a fast paced, interruptive environment.

· Ability to learn and apply new skills, knowledge, and information, including new technology and systems.

· Ability to identify potential fraud/risky activity and take appropriate action to prevent loss.

About Fortress:

Our mission is to retain the trust of our customers by consistently providing professional, straightforward, and secure financial solutions. We value our relationships first, with integrity, fairness, accountability, and responsiveness.

Fortress Bank customers experience three unique advantages:

· Accessibility to banking experts

· Quick lending decisions and on-time closings

· Innovative products and financial solutions

We want to be an accessible, responsive, and innovative bank for our customers. That means we strive to work with the greatest people, create the greatest culture, and aspire to be the bank of choice.

Working at Fortress Bank, you are surrounded by people who are innovative, creative, and empowered to do what's right for our customers - and they have fun doing it. Our employees are eligible for benefits that reflect our unique culture and commitment to a topnotch work environment.

Qualified individuals may apply at any of our branch locations or submit a resume here. Preference may be given to candidates who include a cover letter highlighting related skills and experience.

This position will work in our Peoria, IL location (9000 N. Knoxville Ave).

Fortress Bank conducts pre-employment testing for use of illegal drugs, including use of marijuana, cannabis, or any derivation of the drug, which is designated as illegal by the U.S. Government.

Equal Employment Opportunity Employer M/F/D/V

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• related: 2 years (Preferred)

Work authorization:

• United States (Required)

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused

Company's website:

• www.BankFortress.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

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