Cannabis Chief Consumer Business Affairs Representative Jobs

FILING PERIOD:
September 15, 2022 at 8:00 PM (PT) to September 30, 2022 at 5:00 PM (PT)
EXAM NUMBER
CA1669F
TYPE OF RECRUITMENT
Open Competitive Job Opportunity

Who We Are:

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
What We Do:

At the Los Angeles County Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace for consumers and businesses. Since our establishment in 1975, we have significantly expanded our programs and areas of assistance, serving consumers, businesses, and communities through education, advocacy, and complaint resolution. Our diverse range of services includes: assistance with consumer grievances, help with issues involving real estate fraud, identity theft, elder financial abuse, Small Claims Court, mediation, foreclosure, rent stabilization, cannabis policy development, and minimum wage enforcement. In addition, we drive initiatives to improve community wealth, economic stability, and access to services for vulnerable communities including low to moderate income families, foster youth, and the immigrant population.

The Opportunity:

We are seeking qualified candidates to fill the role of Chief Consumer and Business Affairs Representative in the Public Policy Division and the Office of Cannabis Management (OCM).

Essential Job Functions

PUBLIC POLICY DIVISION
The Public Policy Division is responsible for researching, developing, and implementing policies affecting consumers and businesses throughout Los Angeles County. Policies are explored, developed, and matured in close collaboration with the Board of Supervisors ' staff, County departments, and external partners. The division manages and coordinates emergent priorities and special initiatives on behalf of the Department Head and executive staff.
In this role you will:

• Lead a team of analysts responsible for the research, evaluation, development, and implementation of policies designed to protect consumers and promote economic development
• Analyze proposed Federal, State, and County proposals, legislation, and policy changes, to identify impact to County programs, finances, and operations; make recommendations for County positions and advocacy strategies
• Build collaborative relationships with the Board of Supervisors and staff
• Coordinate with administrative agencies involved in department services
• Ensure quality control in the execution of programs and initiatives and make recommendations regarding the direction of the program

OFFICE OF CANNABIS MANAGEMENT
The office of Cannabis Management (OCM) leads the commercial cannabis permitting
program for Los Angeles County, including the development of regulations, public education, coordination of public health and safety efforts, and a social equity program. OCM serves a critical role and drives efforts to regulate the commercial cannabis industry through the development and consistent administration of laws, regulations, and strategic integration of process management, functional expertise and innovative problem-solving. OCM leads cross-departmental coordination to develop permitting infrastructure, triage cannabis-related complaints, provide outreach, and build an equitable program that offers resources and referrals to businesses, consumers, and applicants.
In this role you will:

• Lead a team of analysts responsible for the research, evaluation, development, and implementation of policies designed promote a responsible and sustainable commercial cannabis market
• Develop and implement an equity program for eligible applicant that provides directly, and/or through contracts or referrals, job training, workforce development, contract review, technical assistance, access to capital, and other resources as appropriate
• Analyze proposed Federal, State, and County proposals, legislation, and policy changes, to identify impact to County programs, finances, and operations; make recommendations for County positions and advocacy strategies related to cannabis
• Build collaborative relationships with the Board of Supervisors and staff, industry associations, advocacy groups, community organization, philanthropy, and other external stakeholders
• Coordinate with administrative agencies involved in the permitting process, including other County departments and State agencies
• Analyze and implement policies that mitigate harms of the commercial cannabis market, including, but not limited to, environmental harms by utilizing the appropriate California Environmental Quality Act processing and review, public health and safety
• Lead the development of an application process, including an online application portal/app, creating cross-departmental communications, and appropriate consumer/applicant communication platforms
• Ensure quality control in the execution of programs and initiatives and make recommendations regarding the direction of the program
• Lead development of regulations and ordinances to implement commercial cannabis
• Conduct broad public education and outreach campaigns during and after the development of regulations
• Analyze budget and fiscal impact of cannabis programming, potential revenue from cannabis tax, state funding, and other sources, and make appropriate recommendations to promote sustainability and viability of cannabis programs

Requirements

MINIMUM REQUIREMENTS:
TRAINING AND EXPERIENCE:

OPTION 1

One year of experience as a Consumer and Business Affairs Supervisor in the County of Los Angeles supervising staff engaged in assisting the public in connection with consumer complaints, court procedures, dispute settlement or mediation issues.
OPTION 2

One year of experience as a Consumer and Business Affairs Specialist in the County of Los Angeles providing consultative services on consumer protection issues to the management of the Department of Consumer Affairs and Business Affairs.
OPTION 3

Three years of paid or unpaid experience supervising others in connection with consumer complaints, court procedures, consumer protection, dispute settlement or mediation issues, investigations, financial empowerment, business and economic development, immigrant advancement services, or legislative research and analysis. One year of this experience must have been at a level which involved responsibility for the development and implementation of program policy.

DESIRABLE QUALIFICATION
Experience supervising others in connection with public health program analysis. Public health program analysis, in the County of Los Angeles, is defined as the study and investigation of issues and problems of public health program development, implementation, administration, and evaluation with the formation of applicable solutions and recommendations.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.

PHYSICAL CLASS:
2 - Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stopping or squatting. Considerable walking may be involved.

WITHHOLD INFORMATION:
No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing.
NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION.
VACCINATION MANDATE
All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Additional Information

EXAM CONTENT:

This examination will consist of two (2) parts:
Part I: A Multiple choice and/or simulation assessment(s), weighted 75% covering:

• Deductive Reasoning
• Analyzing Information
• Empathy
• Sharing Knowledge and Guidance
• Management Judgment
• Management Potential
• Achievement
• Responsibility
• Willingness to Learn
• Working Relationships
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Working to High Quality Standards
• Adapting to Change

Applicants must achieve a passing score of 70% or higher on Part I - – multiple choice and/or simulation assessment(s) in order to proceed to Part II - writing assessment.

MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Part II: A writing assessment weighted
25% measuring English Structure and Content, Written Expression, and Prioritizing Information.

Applicants must meet the requirements and achieve a passing score of 70% or higher on Part I and II of the examination in order to be placed on the eligible list.
All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
Los Angeles County will not consider claims of not viewing or receiving notification to be a
valid reason for late test administration or rescheduling of a test component.
Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.
Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
TRANSFER OF TEST COMPONENTS
:
Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses
may be transferred.
TEST PREPARATION
:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary.
An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/.
ELIGIBILITY INFORMATION:
The names of candidates receiving a passing score in the examination will be added to the Eligible List in the order of their score group for a period of six (6) months following the date of eligibility.
VACANCY INFORMATION:
The Eligible List resulting from this examination will be used to fill vacancies in the Department of Consumer and Business Affairs as they occur.
APPLICATION AND FILING INFORMATION
Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Any required documents must be submitted within seven (7) calendar days from application submission.
All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made.
Falsification of any information may result in disqualification or rescission of appointment.
Utilizing
VERBIAGE
from Class Specification and Selection Requirements serving as your description of duties
WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an
INCOMPLETE APPLICATION
and you may be
DISQUALIFIED.
Fill out the application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some public libraries have reopened with limited access hours and may require a prior reservation to use their computers. For more information, please visit their website at https://lacountylibrary.org/reopening or contact the specific libraries directly.
Fair Chance Initiative for Hiring Ordinance (FCIHO)
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s).
If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Department Contact Name: Hector Moreno, Exam Analyst
Department Contact Phone:
(213) 454-0142
Department Contact E-mail: [email protected]
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (213)712-5505
Teletype Phone Number: (800) 899-4099
Alternate Teletype Phone Number: (800) 897- 0077

Apply for this job with Los Angeles County Department of Human Resources

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