Cannabis Retail Service Advisor Budtender Shift Lead Jobs

Are you seeking a rewarding career in the rapidly expanding cannabis industry? Do you have managerial experience in a retail setting?

Redi, a new cannabis dispensary opening in Natick, is seeking an RSA Shift lead to join our team!

About us:

Redi believes our people are the key to our success! We provide our teams with the tools to succeed and opportunities to advance their skill sets. We're seeking candidates who are looking for a career and not just a job.

We'll provide extensive training about cannabis and its effects and usage. We want our team members to be knowledgeable about the products we sell.

At Redi, we firmly believe in hiring, retaining, and promoting outstanding individuals from different racial, cultural, economic and ethnic backgrounds regardless of their sexual orientation or disability status.

We are a diverse and inclusive company, promoting a discrimination-free workplace and encouraging all employees to use their individuality and talents to support the growth of the company. Accepting, understanding and valuing the differences amongst our employees provides fresh ideas so we continue to be different and never stagnant.

We value our community and are excited to engage with our neighbors. We do this by simply getting involved. Being part of a community means building relationships. We achieve this through planned events and the rewarding experience of volunteerism.

At Redi, we believe social movement's role in society isn't necessarily to achieve an agenda, but more to allow people the opportunity to come together, speak their mind, and make others aware of an issue that may be close to their heart.

Along with a competitive salary, we offer Medical, Dental and Vision benefits, a generous vacation plan as well as an employee discount.

Title: RSA "retail service advisor" Shift Lead

Position: A Dispensary Shift Lead is the front-line supervisor responsible for the duties of all RSA's and acts as a liaison between customers and Redi's management. Shift Leaders ensure that all operational requirements are being met as they oversee RSA interactions and transactions with customers. Shift Leaders seek to continually improve the customer experience by providing feedback on operational procedures, customer experiences, and RSA performance.

Duties, Authority and Supervision:

• Reports directly to the Dispensary General Manager
• Responsible for the RSA duties, assisting customers with additional needs and performing administrative and operational tasks as assigned by the Dispensary Manager and/or Senior leaders.
• Direct reports include all RSA's

Responsibilities:

• Maintains dispensary operations by adhering to Redi Policies and Procedures for the daily operation of the dispensary and fully comply with the state marijuana regulations.
• Supervises, leads and inspires staff through coaching and example setting Ensures the store is stocked, clean and in proper operational order Completes store operational requirements, including interacting and transacting with customers
• Provide analysis and feedback to leadership regarding operational procedures and customer experience to encourage continual improvement
• Responsible for interacting with customers, providing knowledge, information and resources on a regular basis.
• Contributes to team effort by accomplishing related results as needed Ensures staff maintain privacy and confidentiality of sensitive customer information at all times
• Act as a liaison between customers and Redi Management to continually improve the customer experience
• Immediately address any customer conflict or complaints, inspiring long-term customer relationships and loyalty to our brand.
• Utilize the point of sale record keeping system to maintain and managed important information
• Perform daily reconciliation process between the state system and point of sale system where applicable
• Perform bank deposit preparation, ensuring all deposit amounts are accurate, reflect the facility totals as required and are ready for deposit as required - if applicable
• Train new RSA staff and model exceptional RSA service
• Other duties and tasks as assigned

Qualifications:

• 3-5 years of experience in Retail or Hospitality in a supervisory or leadership role,
• Knowledge of basic computer skills, Point of Sale software and cash management
• Excellent leadership, interpersonal, and multitasking skills
• Maintains a detailed knowledge of Redi's software and operating procedures Ability to deal with problems and resolve in a professional manner Passionate and knowledgeable about the benefits of marijuana

Physical capability:

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 30 pounds
• An environment with moderate to loud noise level

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We offer benefit packages that may include: Medical, Dental, Vision, Life, 401k

Apply for this job with Redi

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.