Cannabis Retail Security Associate Part Time Jobs

Job Title: Security Associate (Retail)

Department: Retail

Supervisor: Retail Store Manager

Home Location: Salem

Hours: Closing shifts Friday - Sunday, occasionally cover closing weekday shifts

Position Summary

The Asset Protection Associate is responsible for ensuring the safe and secure operation of Company Retail facilities. This person must provide an orderly and secure environment for employees, customers, and visitors.

Responsibilities & Duties

• Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
• Uses expertise to educate customers on the brand, product options, and regulatory compliance
• Authorizes and monitors facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records while maintaining the customer experience
• Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
• Monitors front door access to maintain occupancy limits and provide crowd control
• Assists Retail team with incident response, including de-escalation and conflict management. Escalates issues to management and/or law enforcement if appropriate
• Conducts property and premises inspections; performs trash removal and ensures all entryways are clear of obstruction
• Performs ice and snow removal during inclement weather (subject to location)
• Assists with inter-facility receipt of deliveries
• Monitors parking lot area to provide traffic control
• Assists Retail with customer service responsibilities as needed
• Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work

Qualifications & Skills

• Must be at least 21 years of age
• High school diploma or GED required
• Previous retail, hospitality, and/or customer service experience preferred
• Previous experience in a security, corrections, or law enforcement environment preferred
• Basic computer skills required; data entry experience preferred
• Basic math skills including adding and subtraction required
• Outgoing, friendly, and enthusiastic attitude required
• Must have a reliable transportation
  

Competencies:

• Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations


• Confidentiality – Ability to maintain confidentiality when handling sensitive information


• Customer Relations – Ability to provide professional customer service and positively represent the Insa brand

Physical Requirements:

• Ability to stand and walk for an 8+ hour shift

• Ability to lift and carry up to 50lbs occasionally

• Ability to stoop, kneel, and bend at the waist

• Visual acuity needed for viewing computer screens and fine print
  

Workplace Environment:

• Frequent exposure to external weather conditions including sun, heat, cold, wind, rain, and snow


• Frequent exposure to cannabis odor

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