Cannabis Retail Floor Lead Jobs

JOB DESCRIPTION
The Floor Lead is responsible for supporting their Dispensary Manager with supervising the daily operations of the dispensary. Providing leadership, guidance and support to team members, the Floor Lead fosters an environment that is positive, upbeat and respectful. Floor Leads are expected to contribute to make their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. The Floor Lead position supports the Dispensary Manager with all aspects of dispensary operations, including coaching and developing the
store team that delivers the company retail promise to valid customers. This position also serves as a Dispensary Manager in training with the ability to do all functions, as directed and authorized by Dispensary Manager and may also operate the store in the absence of Dispensary Manager.
RESPONSIBILITIES

• Provides knowledge, expertise, guidance and a personalized experience to each patient by explaining potential benefits of the Premium Cannabis products offered; inspires patient confidence and creates brand loyalty.
• Actively engages to ensure patient questions or concerns are resolved quickly and completely.Communicates any requests or unresolved concerns to management immediately
• Oversees patient intake process, ensuring that appropriate patient records and paperwork are submitted and confidential information is maintained appropriately.
• Accountable for accurately receiving, coordinating and fulfilling patient orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with Sira Naturals, local and state policies.
• Adapts to varied sales volume and provides support and directions to team members; stays active by initiating continued learning activities, creates an engaging environment and assists in keeping the

dispensary properly stocked, clean, tidy and in operating order while keeping a “Patient first” acuity.

• Assists in processing and monitoring floor stock and participates in daily inventory counts and investigations.
• Manages labor hours effectively when running the sales floor
• Supervises Dispensary Sales Agents keeping them busy continuously and on task
• Acting as the manager on duty in the absence of the General Manager, Associate General Manager, and Assistant General Manager.
• Informs employees of new updates and general developments in the Company
• Must be able to accommodate scheduling expectations by supervising Dispensary, including weekend, evening, and holiday shifts
• Responsible for performing opening and closing duties of the dispensary including opening and closing the dispensary when the GM, ASG, and ASM are not present.
• Always ensuring smooth and efficient dispensary operations
• Online orders are filled and walk in patients are helped in a timely manner
• Other duties as assigned by the Dispensary Manager, including coordinating the opening and or closing of the store with the staff on shift i.e. making sure product gets put out in a timely manner, getting bank

drawers for all cash handling employees, checking tills to make sure Budtenders have the appropriate change at all times, assist Budtenders with returns and or upset customers, make sure the proper procedure
is followed for pulling sold out product.
FLOOR LEAD -RETAIL

• Assists in fostering a positive work environment, treats everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”.
• Responsible for performing opening and closing duties

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Above all else, act as the critical link between Sira Naturals and our patients by providing an amazing, stress-free and helpful patient experience.
QUALIFICATIONS

• Must possess basic math, computer and cash handling skills.
• Ability to coordinate and problem solve in a professional manner.
• Must be 21 years of age or older as required by the Massachusetts Cannabis Commission.
• Able to pass all background checks as mandated by Massachusetts Cannabis Commission.
• Maintain regular and punctual attendance.
• Must be able to communicate effectively with patients/caregivers and team members.

PREFERRED EXPERIENCE

• Proven experience providing excellent customer service in a hospitality, pharmacy, customer service or retail environment.
• Established ability to deliver sincere and consistent leadership to a diverse team.
• Experience with cash handling and POS/inventory control systems.
• Ability to adapt to changing priorities in a high-volume environment.
• Experience working in a highly regulated industry.

WORKING CONDITIONS

• Able to accommodate scheduling that may include varied shifts, weekends and some holidays.
• Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits.

PHYSICAL REQUIREMENTS

• The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
• Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machine.
• The person in this position must be able to remain in a stationary position when checking in patients or when operating the register.
• The person in this position must be able to observe and assess patient entry via cameras and inspect patient ID’s upon entry.
• Frequently communicates with other staff via Walkie Talkie or Headset.
• Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags.
• Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.

Apply for this job with Sira Naturals

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

JOB DESCRIPTION
The Floor Lead is responsible for supporting their Management Team with overseeing the daily operations of the retail dispensary. This position also serves as a Manager In Training with the ability to perform all functions as directed by the Dispensary Manager and may also have the delegation of “Manager on Duty”. Providing leadership, guidance and support to team members, the Lead Budtender fosters an environment that is positive, upbeat and respectful. Floor Leads are expected to contribute to make their Dispensary a climate which encourages forward thinking, embraces inclusion and practices generosity of spirit. Sira Naturals is dedicated to becoming the foremost provider of sustainably grown premium cannabis products to our communities. Grown with Love.
RESPONSIBILITIES

• Understands and assists the Management Team with daily operations, including budgets, marketing and sales strategies, inventory control, preventative maintenance, training, community outreach and patient management.
• Maintains integrity of operating in compliance with all CCC, State and Local regulations.
• Accountable for accurately receiving, coordinating and fulfilling patient orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with Sira Naturals, local and state policies.
• Adapts to varied sales volume and provides support and directions to team members; stays active by initiating continued learning activities, creates an engaging environment and assists in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Patient first” acuity.
• Assists in processing and monitoring floor stock and participates in daily and random inventory counts.
• Provides knowledge, expertise, guidance and a personalized experience to each patient by explaining potential benefits of the Premium Cannabis products offered; inspires patient confidence and creates brand loyalty.
• Directs and assists with opening and closing procedures.
• Assists in fostering a positive work environment, treats everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”.

Above all else, act as the critical link between Sira Naturals and our patients by providing an amazing, stress-free and helpful patient experience.
QUALIFICATIONS

• Must possess basic math, computer and cash handling skills.
• Ability to coordinate and problem solve in a professional manner.
• Must be 21 years of age or older as required by the Massachusetts Cannabis Commission.
• Able to pass all background checks as mandated by Massachusetts Cannabis Commission.
• Maintain regular and punctual attendance.
• Must be able to communicate effectively with patients/caregivers and team members.

FLOOR LEAD PREFERRED EXPERIENCE

• Minimum of 6 months as a Budtender or providing excellent customer service in a hospitality, pharmacy, customer service or retail environment.
• Established ability to deliver sincere and consistent leadership to a diverse team.
• Experience with budgets, cash handling and POS/inventory control systems.
• Ability to adapt to changing priorities in a high-volume environment.
• Experience working in a highly regulated industry.

WORKING CONDITIONS

• Able to accommodate scheduling that may include varied shifts, weekend and some holidays.
• Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits.

PHYSICAL REQUIREMENTS

• The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
• Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machine.
• The person in this position must be able to remain in a stationary position when checking in patients or when operating the register.
• The person in this position must be able to observe and assess patient entry via cameras and inspect patient ID’s upon entry.
• Frequently communicates with other staff via Walkie Talkie or Headset.
• Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags.
• Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Apply for this job with Sira Naturals

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.