Cannabis Patient Care Consultant Jobs

Job details
Salary
$12 - $14 an hour
Job Type
Full-time
Part-time
Benefits
Pulled from the full job description

• Pay:
• $12.00 - $14.00 per hour
• Employee discount

Full Job Description

Cannabis Patient Care Consultant

The Tetra Horizon Cannabis Patient Care Consultant is responsible for greeting patients at the front desk or on the phone, patient registration, maintaining patient chart, promoting and providing customer service, scheduling patient appointments. The Patient Care Coordinator also assists to ensure that providers and other clinical staff maintains consistent and smooth patient flow. Contributes to the success of the clinic by providing prompt, efficient, and friendly service via in person or over the phone.

Position Summary:

• Greet all patients in a manner which is respectful and courteous, making them feel comfortable and welcome. Answer the telephone and intercom courteously and with a pleasant voice.
• Obtain pertinent information to register patients including all appropriate patient signatures (e.g. assignment of benefits, payment responsibility). Schedule appointments which correctly and accurately correspond to each physician’s template. Perform verification duties.
• Monitor the waiting area, communicating information to patients as needed. Maintain organization of workstation and supplies, as well as waiting room area.
• Accept and relay messages accurately and efficiently. Maintain and protect each patient’s right to confidentiality. Identify emergencies and initiate appropriate response.
• Calculate payments due at time of service and collect appropriate amount from the patient during checkout. Share information appropriately and in a timely manner.
• Demonstrate ability to embrace and project the Core Values of Tetra Horizon through actions relative to patient care, respect and compassion for coworkers and patients, teamwork, integrity, and through intentional actions that assures a desired outcome is more likely.
• Maintain a safe and clean working environment consistent with OSHA and Sound Family Medical standards.
• Communicate accurate and pertinent information with patient care providers and other members of the care delivery team to facilitate effective and efficient patient care.
• Demonstrate the ability and willingness to learn unfamiliar tasks and equipment operation within the scope of position and to accept change in a positive and professional manner.
• Provide written and oral correspondence to the Office Manager.
• Participate in activities which identify opportunities for improvement.
• Regularly review policies to reflect appropriate changes and resolution of problems.
• Other duties as assigned.

Requirements

• Must have friendly, out-going, positive attitude
• Proficient computer skills; Excel, Word, Scanning and Uploading documents, computer programming a plus.
• Organizational Skills
• Outstanding Customer Service
• Excellent Communication Skills
• Florida MMJ Card Holder
• Market Awareness

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Experience:

• Admin Assistant: 2 years (Preferred)

Work Location:

• One location
• Multiple locations

Company's website:

• www.tetrahorizon.com

Company's Facebook page:

• https://www.facebook.com/TetraHorizon

Work Remotely:

• No

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