- Join team Doobie! The Mobile Customer Experience Associate position will serve as the point of contact for all Doobie customers, both in person and over the phone.
- The associate will work in tandem with a driver and field customers calls and live chats while traveling.
- Once arriving at the delivery location, the associate will deliver the products to the customer.
- You'll be delivering happiness all day long.
- The Customer Service Associate must have excellent people skills.
- Key Skill and Abilities: A minimum of six (6) consecutive months of experience, in customer service, both over the phone, and online, as well as in-person.
- Benefits Equity for all Full Time Employees Mental Health Days Paid Volunteer Time Off Product Discounts Health Insurance Company Description Doobie is one-stop cannabis shopping with exceptional customer service and dependable delivery.
- It is delivery 2.0 for cannabis 2.0.
- Delivery 2.0 combines the concierge-like personal shopping and education experience consumers seek from high-end cannabis retailers, with the convenience of home delivery they expect from platforms such as DoorDash and Uber Eats. Cannabis regulars find purchasing a breeze as they quickly find all their favorite products in the cannabis 2.0 marketplace (e.g., flower, pre-rolls, edibles, concentrates, beverages, tinctures, topicals, etc.)
- Have access to curated premium offerings.
- Cannabis newbies can feel confident in their purchases by speaking (or texting) with Doobie’s consultants before they hit the buy button.
- Industry leading back-end platforms allow Doobie to track and manage inventory, provide on-demand customer support, and push delivery updates and real time tracking to customers.
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Wareham, MA 02571: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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