Cannabis Delivery Customer Care Dispatch Jobs

We are a licensed cannabis delivery service and we are looking for friendly and confident dispatchers to join our growing team. We are a quickly-expanding business, so the ideal candidates will have:

- exceptional customer service skills and experience within the cannabis industry, or

- as an alternative, *high-volume* phone and/or customer service experience

Must be tech-savvy: dispatchers monitor orders as they pass through three different programs, answer phone and text inquiries through a virtual phone system and verify IDs.

Customer service skills are critical, if patience is not a virtue you possess, please do not apply. This position is the first point of contact for many of our customers and the "voice" of the company, so we are looking for someone who communicates clearly and confidently.

*a pleasant phone voice is a definite PLUS!*

As the right candidate, you are able to comfortably multi-task and think on your toes. We expect the systems to be learned & understood thoroughly enough that when issues arise, we can count on you to make wise and informed decisions.We *love* smart, independent thinkers and problem solvers.

As we are a growing team, our workplace has a much more casual, family vibe than you would find in a corporate setting. We are, in essence, a "start-up," writing the handbook as we go, and challenges are met with collaborative problem-solving through teamwork.

The ideal candidate would be immediately dedicated to the position, with goals of a career in the cannabis industry. Our company policy is to only promote from within.

No dress code. Tattoos etc are totally fine.

Requirements:

• Reliability and Trustworthiness.
• Fast learner & comfortable working in a fast-paced environment
• The ability to work on your own, and also as a team.
• The ability to effectively deal with stressful situations in a calm and productive manner, while maintaining the highest degree of customer satisfaction.
• Passion to learn more and continue education/training to improve your knowledge of cannabis products.
• Good organizational skills, ability to multi-task or switch from one task to another.
• Dependability. Show up to your shifts on time.
• Flexibility and adaptability with changes within the industry and policies.
• Communication with patients, co-workers, and management.
• Excellent telephone skills
• Must be proficient with computers
• A high degree of initiative and self-motivation
• Attention to Detail
• Must be 21 years or older

* SOCIAL EQUITY NOTE:

Hired candidate will need to submit to a drug screen and background check however, screening and check will not penalize cannabis use or cannabis-related charges on candidates record)

Pay $15.00 / hour + TIPS

Employee discount available on our products.'

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

COVID-19 considerations:
common surfaces sanitized regularly, air purifiers and cleaners throughout the office.

Experience:

• Cannabis industry: 1 year (Preferred)

Work Location: One location

Apply for this job with CannaDelivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.