Cannabis Call Center Associate Medical Cannabis Jobs
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Here are 2 cannabis jobs mentioning "call center associate medical cannabis" in May 2024, at companies like One Plant Florida, including positions such as Call Center Associate (Medical Cannabis).
More than 30+ days
W H O W E A R E
"OUR CANNABIS IS GROWN, NOT MADE"
One Plant is Florida’s newest premier cannabis company that is vertically integrated with new stores opening throughout the state. We specialize in organically grown, responsibly farmed, premium cannabis and medical cannabis products.
Our Vision:
To Cultivate a Remarkable Experience Through Exceptional Cannabis
Our Mission:
Through Our Commitment to Honoring The Fullest Expression of Each Seed, We Aspire to Cultivate an Exceptional Experience.
Our Core Values:
SUSTAINABILITY: To scale responsibly both financially and environmentally through sustainable practices
TRANSPARENCY: Meet the consumers expectations for transparent practices across the company
COMMITMENT: A commitment to our processes and systems to give our team the tolls to excel at what they do
QUALITY: Grow and produce superior cannabis while having an unapologetic commitment to qualify and the retail cost associated with it
INNOVATION: To constantly challenge the industry status quo in efforts to bring the best cannabis to market
EXPERIENCE: Create exceptional retail stores that are approachable and educational about the uses of cannabis for heavy and new users. We will also be focused on creating a delivery method that is discreet and reliable
TEAMWORK: Each individual on the team brings a unique skill set in their field, a team mentality, an urge to succeed and passion for the work we do.
WHAT WE ARE LOOKING FOR
Are you a CALL CENTER SUPERSTAR and want to work in the fastest growing industry in the US? Do you want to make a difference where you work? Are you a problem solver, love connecting with people and making a difference in their lives? Then we want to hear from you! We have a passion for cannabis, our team, and our patients. We are changing the perception of cannabis one patient at a time.
One Plant is looking for responsible Trimming/Packaging Associates- 2nd Shift to fulfill positions of trust within our company. These highly-trusted individuals will be responsible for trimming, packaging, and labeling products in our processing center. You will be an integral representative of the company responsible for teamwork, professionalism, and efficiency of the in-house operations to increase profitability and client satisfaction.
Essential Duties and Responsibilities:
Operate daily as both a patient advocate and a company advocate
Required competency to learn, understand, and perform functionality within:
Seed-to-sale POS/CRM (Biotrack THC)
FL Dept. of Health OMMU Patient Registry
Delivery software task management
Microsoft Office suite; gmail/google suite;
Desire to constantly learn and seek out new information about cannabis as a medicine and understand cannabis in general. Call center associates will work with in-house cannabis experts, including our Chief Medical Officer, to continue their journey of cannabis education.
Speak with patients over the phone and in person regarding FAQs that may include the following:
General questions about cannabis and specific One Plant FL cannabis products
General questions about One Plant FL locations and delivery zones/schedules
General questions about how to become a patient and make the most of the current FL medical marijuana program
Create and execute patient orders in seed-to-sale software and the OMMU registry.
Maintain a patient log
Follow up with patients post order to gather and communicate feedback on products and service.
Must be able to clearly organize and communicate patient concerns and questions back to Customer Care Manager(s), Director of Retail Operations, Delivery Manager, and other managers and executives that may require such information.
Apply and ensure the accuracy of coordinating patient related compliance labels to outgoing order
Help maintain orders@ inbox and update CRM and patient log as necessary. Office manager may forward relevant emails to Patient Care Reps from the info@ inbox as well.
May be required to support physician outreach team by working with physicians over the phone and face to face. May even be required to participate in lunch and learn events, trade shows, industry events, and visit physician and other stakeholder offices to inform groups and professionals of medical cannabis in Florida.
May be required to participate in door-to-door delivery patient transactions or help train dispensary associates in our brick and mortar transactions.
May be required to visit other 3 Boys/One Plant FL brick and mortar dispensary locations to educate and promote the brand as well as interact and educate visiting patients and future clients.
Must be able to clearly organize and communicate patient concerns and questions back to their direct report.
Bilingual and multi-lingual are encouraged to apply, but not required.
Full time 32 hours weekly
Skills and Attributes:
The Call Center Associate must possess the following skills and attributes: energetic; patient oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the patient; ability to work quickly to meet deadlines; strong work ethic, and willingness to learn and improve in all aspects of the position .
Judgment and Decision Making:
Demonstrates good judgment regarding the escalation of issues, which are beyond the scope and control of this position in a timely manner.
Demonstrates good judgment in respecting the confidentiality of patient and company information.
Seeks guidance and direction from appropriate members within the organization as may be required in the performance of responsibilities and duties.
Requirements:
High School Diploma or equivalent
Previous experience would be beneficial, but not necessary
Must be able to pass a Florida Department of Health Office of Medical Marijuana Use Level 2 Background Screening
Must be 21 years of age or older
Availability to work weekends is required
Physical Demands:
The Call Center Associate must be able to speak, hear, see, read, write, type, dial, reach, and bend. Sedentary work: standing, walking and sitting for prolonged periods of time – repetitive motion of hands, fingers and wrists.
Working Environment:
Call Center/Office environment
EEO Statement:
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
"OUR CANNABIS IS GROWN, NOT MADE"
One Plant is Florida’s newest premier cannabis company that is vertically integrated with new stores opening throughout the state. We specialize in organically grown, responsibly farmed, premium cannabis and medical cannabis products.
Our Vision:
To Cultivate a Remarkable Experience Through Exceptional Cannabis
Our Mission:
Through Our Commitment to Honoring The Fullest Expression of Each Seed, We Aspire to Cultivate an Exceptional Experience.
Our Core Values:
SUSTAINABILITY: To scale responsibly both financially and environmentally through sustainable practices
TRANSPARENCY: Meet the consumers expectations for transparent practices across the company
COMMITMENT: A commitment to our processes and systems to give our team the tolls to excel at what they do
QUALITY: Grow and produce superior cannabis while having an unapologetic commitment to qualify and the retail cost associated with it
INNOVATION: To constantly challenge the industry status quo in efforts to bring the best cannabis to market
EXPERIENCE: Create exceptional retail stores that are approachable and educational about the uses of cannabis for heavy and new users. We will also be focused on creating a delivery method that is discreet and reliable
TEAMWORK: Each individual on the team brings a unique skill set in their field, a team mentality, an urge to succeed and passion for the work we do.
WHAT WE ARE LOOKING FOR
Are you a CALL CENTER SUPERSTAR and want to work in the fastest growing industry in the US? Do you want to make a difference where you work? Are you a problem solver, love connecting with people and making a difference in their lives? Then we want to hear from you! We have a passion for cannabis, our team, and our patients. We are changing the perception of cannabis one patient at a time.
One Plant is looking for responsible Trimming/Packaging Associates- 2nd Shift to fulfill positions of trust within our company. These highly-trusted individuals will be responsible for trimming, packaging, and labeling products in our processing center. You will be an integral representative of the company responsible for teamwork, professionalism, and efficiency of the in-house operations to increase profitability and client satisfaction.
Essential Duties and Responsibilities:
Operate daily as both a patient advocate and a company advocate
Required competency to learn, understand, and perform functionality within:
Seed-to-sale POS/CRM (Biotrack THC)
FL Dept. of Health OMMU Patient Registry
Delivery software task management
Microsoft Office suite; gmail/google suite;
Desire to constantly learn and seek out new information about cannabis as a medicine and understand cannabis in general. Call center associates will work with in-house cannabis experts, including our Chief Medical Officer, to continue their journey of cannabis education.
Speak with patients over the phone and in person regarding FAQs that may include the following:
General questions about cannabis and specific One Plant FL cannabis products
General questions about One Plant FL locations and delivery zones/schedules
General questions about how to become a patient and make the most of the current FL medical marijuana program
Create and execute patient orders in seed-to-sale software and the OMMU registry.
Maintain a patient log
Follow up with patients post order to gather and communicate feedback on products and service.
Must be able to clearly organize and communicate patient concerns and questions back to Customer Care Manager(s), Director of Retail Operations, Delivery Manager, and other managers and executives that may require such information.
Apply and ensure the accuracy of coordinating patient related compliance labels to outgoing order
Help maintain orders@ inbox and update CRM and patient log as necessary. Office manager may forward relevant emails to Patient Care Reps from the info@ inbox as well.
May be required to support physician outreach team by working with physicians over the phone and face to face. May even be required to participate in lunch and learn events, trade shows, industry events, and visit physician and other stakeholder offices to inform groups and professionals of medical cannabis in Florida.
May be required to participate in door-to-door delivery patient transactions or help train dispensary associates in our brick and mortar transactions.
May be required to visit other 3 Boys/One Plant FL brick and mortar dispensary locations to educate and promote the brand as well as interact and educate visiting patients and future clients.
Must be able to clearly organize and communicate patient concerns and questions back to their direct report.
Bilingual and multi-lingual are encouraged to apply, but not required.
Full time 32 hours weekly
Skills and Attributes:
The Call Center Associate must possess the following skills and attributes: energetic; patient oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the patient; ability to work quickly to meet deadlines; strong work ethic, and willingness to learn and improve in all aspects of the position .
Judgment and Decision Making:
Demonstrates good judgment regarding the escalation of issues, which are beyond the scope and control of this position in a timely manner.
Demonstrates good judgment in respecting the confidentiality of patient and company information.
Seeks guidance and direction from appropriate members within the organization as may be required in the performance of responsibilities and duties.
Requirements:
High School Diploma or equivalent
Previous experience would be beneficial, but not necessary
Must be able to pass a Florida Department of Health Office of Medical Marijuana Use Level 2 Background Screening
Must be 21 years of age or older
Availability to work weekends is required
Physical Demands:
The Call Center Associate must be able to speak, hear, see, read, write, type, dial, reach, and bend. Sedentary work: standing, walking and sitting for prolonged periods of time – repetitive motion of hands, fingers and wrists.
Working Environment:
Call Center/Office environment
EEO Statement:
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply for this job with One Plant Florida
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
W H O W E A R E
"OUR CANNABIS IS GROWN, NOT MADE"
One Plant is Florida’s newest premier cannabis company that is vertically integrated with new stores opening throughout the state. We specialize in organically grown, responsibly farmed, premium cannabis and medical cannabis products.
Our Vision:
To Cultivate a Remarkable Experience Through Exceptional Cannabis
Our Mission:
Through Our Commitment to Honoring The Fullest Expression of Each Seed, We Aspire to Cultivate an Exceptional Experience.
Our Core Values:
SUSTAINABILITY: To scale responsibly both financially and environmentally through sustainable practices
TRANSPARENCY: Meet the consumers expectations for transparent practices across the company
COMMITMENT: A commitment to our processes and systems to give our team the tolls to excel at what they do
QUALITY: Grow and produce superior cannabis while having an unapologetic commitment to qualify and the retail cost associated with it
INNOVATION: To constantly challenge the industry status quo in efforts to bring the best cannabis to market
EXPERIENCE: Create exceptional retail stores that are approachable and educational about the uses of cannabis for heavy and new users. We will also be focused on creating a delivery method that is discreet and reliable
TEAMWORK: Each individual on the team brings a unique skill set in their field, a team mentality, an urge to succeed and passion for the work we do.
WHAT WE ARE LOOKING FOR
Are you a CALL CENTER SUPERSTAR and want to work in the fastest growing industry in the US? Do you want to make a difference where you work? Are you a problem solver, love connecting with people and making a difference in their lives? Then we want to hear from you! We have a passion for cannabis, our team, and our patients. We are changing the perception of cannabis one patient at a time.
One Plant is looking for responsible Trimming/Packaging Associates- 2nd Shift to fulfill positions of trust within our company. These highly-trusted individuals will be responsible for trimming, packaging, and labeling products in our processing center. You will be an integral representative of the company responsible for teamwork, professionalism, and efficiency of the in-house operations to increase profitability and client satisfaction.
Essential Duties and Responsibilities:
Operate daily as both a patient advocate and a company advocate
Required competency to learn, understand, and perform functionality within:
Seed-to-sale POS/CRM (Biotrack THC)
FL Dept. of Health OMMU Patient Registry
Delivery software task management
Microsoft Office suite; gmail/google suite;
Desire to constantly learn and seek out new information about cannabis as a medicine and understand cannabis in general. Call center associates will work with in-house cannabis experts, including our Chief Medical Officer, to continue their journey of cannabis education.
Speak with patients over the phone and in person regarding FAQs that may include the following:
General questions about cannabis and specific One Plant FL cannabis products
General questions about One Plant FL locations and delivery zones/schedules
General questions about how to become a patient and make the most of the current FL medical marijuana program
Create and execute patient orders in seed-to-sale software and the OMMU registry.
Maintain a patient log
Follow up with patients post order to gather and communicate feedback on products and service.
Must be able to clearly organize and communicate patient concerns and questions back to Customer Care Manager(s), Director of Retail Operations, Delivery Manager, and other managers and executives that may require such information.
Apply and ensure the accuracy of coordinating patient related compliance labels to outgoing order
Help maintain orders@ inbox and update CRM and patient log as necessary. Office manager may forward relevant emails to Patient Care Reps from the info@ inbox as well.
May be required to support physician outreach team by working with physicians over the phone and face to face. May even be required to participate in lunch and learn events, trade shows, industry events, and visit physician and other stakeholder offices to inform groups and professionals of medical cannabis in Florida.
May be required to participate in door-to-door delivery patient transactions or help train dispensary associates in our brick and mortar transactions.
May be required to visit other 3 Boys/One Plant FL brick and mortar dispensary locations to educate and promote the brand as well as interact and educate visiting patients and future clients.
Must be able to clearly organize and communicate patient concerns and questions back to their direct report.
Bilingual and multi-lingual are encouraged to apply, but not required.
Skills and Attributes:
The Call Center Associate must possess the following skills and attributes: energetic; patient oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the patient; ability to work quickly to meet deadlines; strong work ethic, and willingness to learn and improve in all aspects of the position .
Judgment and Decision Making:
Demonstrates good judgment regarding the escalation of issues, which are beyond the scope and control of this position in a timely manner.
Demonstrates good judgment in respecting the confidentiality of patient and company information.
Seeks guidance and direction from appropriate members within the organization as may be required in the performance of responsibilities and duties.
Requirements:
High School Diploma or equivalent
Previous experience would be beneficial, but not necessary
Must be able to pass a Florida Department of Health Office of Medical Marijuana Use Level 2 Background Screening
Must be 21 years of age or older
Physical Demands:
The Call Center Associate must be able to speak, hear, see, read, write, type, dial, reach, and bend. Sedentary work: standing, walking and sitting for prolonged periods of time – repetitive motion of hands, fingers and wrists.
Working Environment:
Call Center/Office environment
EEO Statement:
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
"OUR CANNABIS IS GROWN, NOT MADE"
One Plant is Florida’s newest premier cannabis company that is vertically integrated with new stores opening throughout the state. We specialize in organically grown, responsibly farmed, premium cannabis and medical cannabis products.
Our Vision:
To Cultivate a Remarkable Experience Through Exceptional Cannabis
Our Mission:
Through Our Commitment to Honoring The Fullest Expression of Each Seed, We Aspire to Cultivate an Exceptional Experience.
Our Core Values:
SUSTAINABILITY: To scale responsibly both financially and environmentally through sustainable practices
TRANSPARENCY: Meet the consumers expectations for transparent practices across the company
COMMITMENT: A commitment to our processes and systems to give our team the tolls to excel at what they do
QUALITY: Grow and produce superior cannabis while having an unapologetic commitment to qualify and the retail cost associated with it
INNOVATION: To constantly challenge the industry status quo in efforts to bring the best cannabis to market
EXPERIENCE: Create exceptional retail stores that are approachable and educational about the uses of cannabis for heavy and new users. We will also be focused on creating a delivery method that is discreet and reliable
TEAMWORK: Each individual on the team brings a unique skill set in their field, a team mentality, an urge to succeed and passion for the work we do.
WHAT WE ARE LOOKING FOR
Are you a CALL CENTER SUPERSTAR and want to work in the fastest growing industry in the US? Do you want to make a difference where you work? Are you a problem solver, love connecting with people and making a difference in their lives? Then we want to hear from you! We have a passion for cannabis, our team, and our patients. We are changing the perception of cannabis one patient at a time.
One Plant is looking for responsible Trimming/Packaging Associates- 2nd Shift to fulfill positions of trust within our company. These highly-trusted individuals will be responsible for trimming, packaging, and labeling products in our processing center. You will be an integral representative of the company responsible for teamwork, professionalism, and efficiency of the in-house operations to increase profitability and client satisfaction.
Essential Duties and Responsibilities:
Operate daily as both a patient advocate and a company advocate
Required competency to learn, understand, and perform functionality within:
Seed-to-sale POS/CRM (Biotrack THC)
FL Dept. of Health OMMU Patient Registry
Delivery software task management
Microsoft Office suite; gmail/google suite;
Desire to constantly learn and seek out new information about cannabis as a medicine and understand cannabis in general. Call center associates will work with in-house cannabis experts, including our Chief Medical Officer, to continue their journey of cannabis education.
Speak with patients over the phone and in person regarding FAQs that may include the following:
General questions about cannabis and specific One Plant FL cannabis products
General questions about One Plant FL locations and delivery zones/schedules
General questions about how to become a patient and make the most of the current FL medical marijuana program
Create and execute patient orders in seed-to-sale software and the OMMU registry.
Maintain a patient log
Follow up with patients post order to gather and communicate feedback on products and service.
Must be able to clearly organize and communicate patient concerns and questions back to Customer Care Manager(s), Director of Retail Operations, Delivery Manager, and other managers and executives that may require such information.
Apply and ensure the accuracy of coordinating patient related compliance labels to outgoing order
Help maintain orders@ inbox and update CRM and patient log as necessary. Office manager may forward relevant emails to Patient Care Reps from the info@ inbox as well.
May be required to support physician outreach team by working with physicians over the phone and face to face. May even be required to participate in lunch and learn events, trade shows, industry events, and visit physician and other stakeholder offices to inform groups and professionals of medical cannabis in Florida.
May be required to participate in door-to-door delivery patient transactions or help train dispensary associates in our brick and mortar transactions.
May be required to visit other 3 Boys/One Plant FL brick and mortar dispensary locations to educate and promote the brand as well as interact and educate visiting patients and future clients.
Must be able to clearly organize and communicate patient concerns and questions back to their direct report.
Bilingual and multi-lingual are encouraged to apply, but not required.
Skills and Attributes:
The Call Center Associate must possess the following skills and attributes: energetic; patient oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the patient; ability to work quickly to meet deadlines; strong work ethic, and willingness to learn and improve in all aspects of the position .
Judgment and Decision Making:
Demonstrates good judgment regarding the escalation of issues, which are beyond the scope and control of this position in a timely manner.
Demonstrates good judgment in respecting the confidentiality of patient and company information.
Seeks guidance and direction from appropriate members within the organization as may be required in the performance of responsibilities and duties.
Requirements:
High School Diploma or equivalent
Previous experience would be beneficial, but not necessary
Must be able to pass a Florida Department of Health Office of Medical Marijuana Use Level 2 Background Screening
Must be 21 years of age or older
Physical Demands:
The Call Center Associate must be able to speak, hear, see, read, write, type, dial, reach, and bend. Sedentary work: standing, walking and sitting for prolonged periods of time – repetitive motion of hands, fingers and wrists.
Working Environment:
Call Center/Office environment
EEO Statement:
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply for this job with One Plant Florida
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.