Cannabis Budtender Retail Sales Associate Wellfleet Ma Cape Locals Only Jobs

Overview & Objective of Position

The dispensary Budtender will be responsible for hosting customers within the TERPS retail space and conducting compliant Adult-Use sales transactions within the designated TERPS retail location. All Budtenders will attend a week-long training course hosted by the TERPS Training Administrator prior to conducting any customer-facing transactions, along with the mandatory RVT. Consistent cannabis education development and quality customer service are essential responsibilities for all Budtenders. The Budtender role is expected to be a highly motivated and self-driven sales representative to assist with developing innovative strategies to achieve sales goals, as well as make meaningful connections with our customers.

Upon completion of the training course, Budtenders will be able to assist customers on the sales floor and execute cannabis transactions from start to finish. They will be expected to verify customer ID cards, communicate the menu offerings, answer questions regarding cannabis product information, safe consumption and general use. Cash handling skills as well as developing an understanding of Massachusetts state Adult-Use rules and regulations will be a daily responsibility. In addition to compliance related policies and expectations, it is the Budtenders responsibility to consistently increase individual sales and Average Ticket Prices. The role and responsibilities of all Budtenders will be overseen by the dispensary General Manager and their leadership team.

Primary Tasks and Responsibilities

• Complete 8 hours of annual training via the TERPS training courses and RVT

• Execute and communicate safe cannabis handling and storage practices

• Correct application of SOPs to ensure retail regulatory compliance

• Understand the importance of proper identification, general confidentiality and privacy

• Practice proper anti-diversion tactics

• Maintain correct cannabis product inventory and point-of-sale records

• Retain and continue to develop a superior knowledge base of the products we carry within the dispensary daily

• Maintain and close out a daily cash drawer with little to no discrepancies

• Maintain heightened cleanliness throughout the dispensary/ understand the importance of personal hygiene while present at work

• Ability to thrive as an individual employee but also work cohesively within the team environment in regards to team sales goals and individual sales goals

• Develop and consistently increase cross selling and upselling opportunities

• Maintain a friendly, positive and informative demeanor while interacting with customers

• Provide above and beyond customer service for all TERPS patrons

• Superb interpersonal skills, including the ability to quickly build rapport with both customers

• Understand and promote company programs

• Participate in scheduled company representation opportunities; pop ups, cannabis events, 21+ events, etc. This also includes roles within the dispensary such as; greeting, order fulfillment, labeling assistance, etc.

• Maintain an orderly appearance across the sales floor, participate in floor sets when scheduled

• Any additional tasks that are requested by dispensary management related to customer service, cleaning, organization, team collaboration, etc.

Qualifications

• At least 21 years of age and legally authorized to work in the US

• Ability to pass a required CORI background check

• Ability to adapt to frequent and essential business changes

• Ability to quickly learn procedures and acquire cannabis product knowledge (daily menu updates)

• Previous cannabis experience/ knowledge preferred

• Experience with customer service, cash handling and competitive sales preferred

• Ability to effectively communicate with customers, fellow employees and managers

• A desire to help others, people-oriented, team-oriented perspectives within the workplace

• Must be a reliable and dependable applicant

• Heightened attention to detail

• Ability to have a flexible schedule (nights, weekends, holidays) preferred

• Ability to remain calm and organized in high-volume sales scenarios and also remain productive during downtime

Physical Qualifications

• Ability to work in person, non-remote position

• Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs

• Bending and crouching will be a repetitive movement on the sales floor

• Shifts may require greeting; the employee to be outside of the dispensary location near the entrance to welcome customers inside

• Ability to utilize a computer (POS system, email, etc) and other necessary technology (printers, copy machines, barcode scanners, etc) to complete sales related tasks

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Types: Full-time, Part-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Application Question(s):

• As term of employment, Terps requires all employees to submit to a Criminal Offender Record Information (CORI) check. Please acknowledge that you will provide the required information to perform the CORI check and you understand any non-favorable CORI could affect employment.

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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