Cannabis Assistant Store Manager For Licensed Cannabis Dispensary Jobs

ASSISTANT MANAGER FOR LICENSED CANNABIS DISPENSARY

Under the direction of the Dispensary Manager, the Assistant manager oversees the operation of the dispensary. The Assistant Manager assumes full management responsibility in the absence of the Dispensary Manager. The Assistant Manager is tasked with improving dispensary sales, profitability, and image through extraordinary customer service, protection of store assets, and supervision of team members in the absence of the store manager.

Job Responsibilities

• Customer Experience

• Monitors and analyzes the customer service provided by team members. Offers feedback and coaching

• Models and shares customer service best practices with all team members to deliver a distinctive and pleasant customer experience, including interpersonal habits and service traits

• Resolves customer complaints and helps respond to customers' special needs

Operations

• Supervises operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members

• Supervises the control of store money including register counts, cash drops, invoices, cash reports, and time records

• Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid product expirations and overstock

• Supervises receiving, stocking, and pricing of merchandise

• Ensures that store/grounds are clean and presentable; responds to store emergencies

• Supervises operations of assigned location including strict compliance with all applicable laws and regulations

• Maintains knowledge of all computer and technology systems and software (e.g. POS, Biotrack, Metrc, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions

• Complies with all company policies and procedures; maintains respectful relationships with coworkers

• Completes special assignments and other tasks as assigned, including assisting team members as needed

• Willing to travel to other locations for training and/or coverage

Daily Planning and Execution

• Assigns daily operational responsibilities and tasks and sets expectations for store team members

• Business Performance Management

• Receives exposure to analysis of financial and performance data for the store.

• Reviews and analyzes asset protection data and develops and implements action plans to reduce loss

People and Performance Management

• Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Encourages employee career progression

• Ensures training of team members; provides coaching and mentoring

• Issues constructive discipline and makes discipline recommendations

• Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision

• Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members

• Develops and delivers performance management for direct supervisees

Training and Personal Development

• Participates in on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders

• Follows performance improvement plans offered by Dispensary Manager and Director of Dispensary Operations

• Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, cannabis, and management, always seeking best practices

Communications

• Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members

• Assists Store Manager in planning and attending related company events

Basic Qualifications

• Must be fluent in reading, writing, and speaking English

• Must have basic computer skills

• Willingness to work flexible schedule including extended days, evenings, and weekend hours

• Experience working in a heavily regulated industry

• Strong leadership skills, ability to build and manage teams

• Willing to undergo a background check, in accordance with local regulations

Preferred Qualifications

• Bachelor's Degree/GED and 1 year of supervisory experience

• Prior management experience

• Prior cannabis experience

Job Type: Full-time

Salary: $18.00 /hour

Experience:

• Management: 1 year (Required)

Additional Compensation:

• Store Discounts
• Other forms

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Professional development assistance

Pay frequency:

• Every other week

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Store Manager
• Ops Manager

Shifts announced:

• N/A - fixed schedules

Shift:

• Day

Employees working per shift:

• 11 or more

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift
• 8 hour shift
• On call

Company's website:

• nevadamademarijuana.com

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

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