Cannabis Assistant General Manager Cannabis West Roxbury Jobs

The Assistant General Manager is responsible for assisting the General Manager with the daily dispensing operations and ensuring all policies and procedures related to dispensing activities are followed. This includes staff oversight, customer relations, and all store related matters while adhering to strict state guidelines and regulations.

Responsibilities:

• Support dispensary staff, inventory, and patient/customer relations.
• Built rapport with guests and provide exceptional customer service.
• Respond to all customer and patient inquiries, feedback, and suggestions.
• Quickly and respectfully resolve any in-store situations that may arise.
• Create bi-weekly work schedules for current and incoming staff.
• Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
• Coach and develop staff; Answer staff questions, concerns or suggestions.
• Delegate tasks to Dispensary Agents to maintain regular compliance.
• Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
• Acts as a back up to the General Manager related to all transactions and cash within the dispensary, including preparing bank deposits, counting drawers and safe, making change for register coin safes, requesting coinage for vault, and performing record keeping duties related to all cash.
• Conduct performance reviews of other dispensary employees on a regular basis.
• Hold interviews at the direction of the General Manager.
• Regularly train staff members on the POS System and State Inventory System.
• Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
• Maintain company culture and atmosphere within the facility.
• Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
• Other duties as assigned.

Requirements:

• High school degree or general education degree (GED) is required.
• A minimum of 1 year as an assistant manager, or above, is required.
• Ability to work well with others and communicate effectively with staff and retail management.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• At least 21 years of age.

Battle Green Services prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.

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