Cannabis Team Lead Belchertown Ma Jobs

Position Dispensary Team Lead

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Status Full-time; Hourly

Location: Belchertown, MA

Supervisor Dispensary Manager / Assistant Dispensary Manager

Compensation $18.00 - $22.00; Performance bonus

Requirements 21+ years of age

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WHO WE ARE:

• At Clear Sky, we embark to normalize and de-stigmatize responsible cannabis use.

• We’re making history as part of the Massachusetts cannabis market, and you promote your store as a hub for cannabis activism, education and positive vibes. You ensure that our customer service experience is consistent, warm, aligned with Clear Sky’s core values and best-in-class. You act as an ambassador for Clear Sky in your store and community and have goals to expand your leadership.

WHO YOU ARE:

Building your team requires strong leadership. As Retail Team Leader, you create an environment that promotes employee learning and customer service through encouragement and coaching. You assist in identifying the priorities of each day, delegate what needs to be done, and train Wellness Advisors. You partner with the Dispensary Manager and Assistant Dispensary Manager to ensure that operational and brand objectives are met even in their absence.

YOU ARE A CANNABIS ACTIVIST.

• You facilitate and encourage cannabis activism for team members.

• You educate your team on cannabis use, science and history.

• You are well-versed in responsible cannabis use and have a whole-hearted passion for sharing your knowledge to improve the lives of others.

YOU LEAD BY EXAMPLE AND ACTIVELY COACH

• As a coach and role model, you identify and delegate daily priorities to the team.

• You build positive relationships with management, team members, and store partners.

• You keep communication lines open among management and team members by ensuring objectives are met and expectations are upheld.

• As a trainer, you facilitate training and development of all team members, which fosters an environment of continued learning.

• You partner with management to identify growth opportunities for team members.

• You will be responsible for opening and closing the store, including securing the assets inside.

YOUR CUSTOMER SERVICE IS BESPOKE & BEST-IN-CLASS

• Consistent personal example and encouragement empower your staff to offer outstanding service.

• You offer proactive coaching (both constructive and complimentary) to continually boost customer service.

YOU ARE ACTION-ORIENTED, TAKE INITIATIVE AND DELEGATE.

• You partner with the check-In staff and security to ensure smooth customer flow through the store.

• As a compliance champion, you ensure optimal processing speed and accuracy in transaction completion.

YOU VALUE AND DEMONSTRATE QUALITY IN ALL THAT YOU DO.

• You ensure the safety and well-being of all customers and employees.

• You assist management in the hiring of people who pursue passions that are related to our products and philosophy.

YOU ARE A LIFE-LONG LEARNER.

YOU CONSISTENTLY EXECUTE ALL DUTIES OF A WELLNESS ADVISOR.

WHO WE’RE LOOKING FOR:

We prefer candidates with proven service experience who love to work in a team-based environment. We’re seeking people who are passionate about their communities, cannabis and caring for others. We need people who participate in and appreciate our core values. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment and solve problems creatively are most successful with us. We’re looking for someone who builds and maintains relationships with ease and desires to put the customer at the center of everything they do.

• Flexible amidst competing priorities and adaptable to the fast-paced environment of a retail store

• This individual demonstrates a warm and approachable leadership presence, prioritizing, and delegating, and coaching a team with a strong positive influence.

• Excited to encourage and nurture the development of team members for the growth of the business

PHYSICAL REQUIREMENTS

• Able to stand/walk for extended periods of time.

• Able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising.

• Able to walk up and down a staircase carrying boxes, products and other necessary items.

• Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean.

• Able to safely lift boxes up to 55 pounds.

• Comfortable climbing ladders.

SCHEDULE

Our stores are open seven days a week. You must be available to work a minimum of one weekend day, two opening shifts and two closing shifts per week. You must report to work on time or provide notification in advance if absent or late.

BENEFITS

Clear Sky provides employees with a robust benefits package that may include health insurance, paid vacation, paid holidays, leaves of absence, employee discounts, 401k match and much more.

EMPLOYEE CONDUCT

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.

EQUAL OPPORTUNITY EMPLOYER

Clear Sky Cannabis is proud to be an equal opportunity employer. Our goal is to have a diverse workforce, at all levels within the organization in the communities we serve. We celebrate diversity and do not discriminate based on sex, race, sexual orientation, disability, religion, age, marital status, national origin, gender identity or any other applicable characteristics protected by law.

We believe that cannabis businesses can be powerful platforms for social change. Diversity often drives innovation and always results in a more creative and interesting environment. Clear Sky encourages applicants representing all the various cultures, backgrounds and viewpoints of our customers.
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Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
Clear Sky remains flexible in policy, in accordance with CDC and State Health Regulators guidance.

Ability to commute/relocate:

• Belchertown, MA 01007: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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