Shift: 9am-6pm Monday to Friday + 10am-3pm Saturday
We are a state licensed cannabis delivery service located in the San Francisco Bay Area looking to hire a remote receptionist/dispatcher for our small operation. The job is pretty easy we are not too busy but we do need someone reliable to respond to customers quickly and help keep our excellent customer reviews intact. Training will be provided.
APPLICANT REQUIREMENTS:
-21 years of age and older only
-Reliable Smartphone and Computer
-Strong and Reliable Internet Connection
JOB RESPONSIBILITIES:
-Answer calls, emails and text and process 10-15 customer orders per shift
-Answer customer inquires about our products and ordering process
-Dispatch orders to driver and optimize routes using Onfleet software
-Effectively communicate with driver
-Communicate estimate time of arrivals to customers
-Provide excellent customer service
APPLICANT QUALIFICATIONS:
-Punctual, reliable, motivated
-Professional and friendly
-Customer service oriented
-Attention to detail, Fast learner, Note taker
-Basic knowledge and understanding of cannabis
Job Types: Full-time, Contract
Pay: From $10.00 per hour
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: Remote
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