Cannabis Product Support Specialist Remote Jobs

Growth Science is seeking an enthusiastic, driven Product Support Specialist to join our fantastic team. To be successful as a Product Support Specialist, you must have a passion for the products you work with and are continuously expanding your product knowledge. You should have a willingness to inspire clients and the ability to work both independently and within a team.

Your primary responsibility is assisting our customers in getting the absolute best results from our products. Answering all product-related questions in a polite manner and addressing queries promptly. Secondary tasks would include copywriting, marketing and inside sales.

This is a remote position, working from the comfort of your home office. Expected hours of availability are, Monday – Friday, 9AM – 5PM PST.

Mandatory qualifications: Must be extremely knowledgeable about cannabis cultivation, for both large scale commercial farms and home growers, conventional and organic methods, indoor, outdoor, and greenhouse, and you can effectively communicate that in both the written and spoken word. Your main objective will be to answer customer questions and give expert guidance through phone, zoom, email, and various social media platforms. You must have great communication and diplomacy skills to navigate a difficult customer. You are reliable, well organized and respond to communications in a timely manner.

• We also require (at a minimum) an Associates Degree in one of the following areas: Agriculture, Horticulture or Botany.

Secondary qualifications (Possessing more than one of these skills will make you a more ideal candidate for this position.):

· Extensive experience with Growth Science products. If you have direct experience using our products that goes a long way with us.

· Great copywriting skills. The ability to create engaging Instagram posts or write amazing blogs for our website. Marketing skills and social media management. If you have these talents, please include examples of your work with your resume to help you stand out among the crowd!

· Inside sales skills. The ability to handle sales inquiries, close deals, and grow the company’s sales.

Compensation: $60k - $72k annually, plus up to $12k - $36k annually in performance bonuses, depending on skill set and experience. Benefits included.

Job Type: Full-time

Pay: $60,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Required)

Experience:

• Client Services & Customer Support: 2 years (Preferred)
• Copywriting: 1 year (Preferred)
• Cannabis Growing: 5 years (Required)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: Remote

Apply for this job with Growth Science Nutrients, Inc.

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