Cannabis Office Operations Coordinator Jobs

OFFICE AND OPERATIONS COORDINATOR

Position Title: Office and Operations Coordinator

Department: Lab Intake

Reports to: Lab Director; President

FLSA Status: Exempt

Location: Jackson, MS Metro

Supervises: N/A

Steep Hill Mississippi is Mississippi's first licensed medical cannabis testing lab. We do not cultivate or sell medical cannabis but simply provide third-party quality assurance analysis. We require a hard-working and highly motivated Office and Operations Coordinator with strong communication, office and operations skills to work with a fun and dynamic team in the exciting and fast-paced cannabis industry served by Steep Hill Mississippi. The successful candidate is responsible for front desk administration, sample intake recording, and will be cross trained for non-scientist lab functions. The ability to work across a variety of tasks, in a production environment, is an essential attribute for the successful candidate.

The successful candidate will have an associate’s degree or further education. The Office and Operations Coordinator will be expected to work across a variety of tasks with attention to detail, organization, and professionalism.

Must be comfortable working within the legal and licensed medical cannabis industry.

KEY RESPONSIBILITIES:

• Supervising reception and front desk area, including answering incoming calls

• Performing sample intake, including photography, recording in LIMS, etc.

• Overseeing IT and office equipment functionality (printer, network, e-fax, etc.)

• Coordinate services from all non-scientific vendors (repairs, janitorial, IT, printing, etc.)

• Export test volume from LIMS and send invoice to customers after executive approval

• Process payments from customers and notify president/executive of delinquent customers

• Compile bills received for review by president/executive to be paid weekly

• Assist, as needed, in lab with sample collection and cross trained for non-scientific tasks

• Ensure service on lab vehicles is up to date

• Coordinate schedules for lab tech and sample techs (“on the road” team)

• Learn and execute established Steep Hill and state regulatory SOP’s

• Reports to President, Lab Director and Lead Analyst

• Ability to work independently and as part of a team

• Perform other laboratory and clerical duties such as data entry, filing, or supply inventory and assumption of other responsibilities on an as-needed basis, or as delegated

• Excellent verbal and written communication skills

• Be comfortable working with cannabis

• Ability to provide support and integrate seamlessly with other key departments

• Personal drive and commitment to ongoing improvement of the Customer Experience

QUALIFICATIONS:

• Office and Operations Coordinator must be at least 21 years old

• Valid Driver’s License and a clean driving record

• Eligible for and obtains MSDH Work Permit

• Able to drive, stand and sit, as needed for several hours at a time.

• Able to lift weight, assisted as necessary, to move or transport equipment needed for key job responsibilities

REQUIRED SKILLS AND EXPERIENCE:

• Office and Operations Coordinator must meet all state requirements for employment in the cannabis industry

• Minimum 1 year experience in a similar position or position utilizing same skills

• Cannabis industry experience highly desirable

• Ability to think critically

• Must be able to work in a fast-paced setting, multitask, and prioritize assignments

• Strong interpersonal skills

• Creative, analytical problem-solver who can cooperatively work effectively with colleagues

• Understand and follow verbal and written instructions

• Work independently in the absence of supervision

• Proficiency with the Microsoft Office suite (Word, Excel)

• Effective communication skills (both verbal and written command) with excellent computer, typing, and organizational abilities

• Positive attitude and willingness to work in a collaborative environment

• Personal integrity, disciplined work ethic, organization skills, and motivation to work with a sense of urgency

• Willingness to travel throughout the United States and internationally, on an as-needed basis

• Willingness to work occasional weekends and after-hours for business meetings, trade shows, events and presentations

COMPENSATION:

• Compensation based on experience

• Benefits including Dental, Vision, Health Insurance

• Vacation, Sick Time, and Holiday Pay

Job Type: Full-time

Pay: $44,448.00 - $47,519.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Flowood, MS 39232: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)

Work Location: One location

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