Cannabis Laboratory Analysts Customer Service Associate Jobs

Nelson Analytical is a full service, independent environmental laboratory that provides analysis of water, soil, food, pharmaceutical, cannabis and environmental samples.

Nelson Analytical is currently hiring at the Laboratory in Kennebunk, Maine.

Customer service associate

Position Overview

Seeking a team member to handle sample receipt of all incoming samples to the laboratory. Duties will include greeting customers, answering telephone inquiries, handling the continuous in flow of samples to the laboratory, documenting supplies, computer log in and other duties as necessary.

Physical Demands

This position does involve 40 plus hours per week, on your feet for most of the day while in constant face to face contact with customers, and continuously documenting receipt of incoming samples before delivering them to the appropriate areas of the lab.

Qualifications

Associates degree or B.S. Degree with some science background is helpful, but not required. On the job training is provided for all responsibilities of this position. Strict attention to detail, excellent customer service skills, and the ability to work effectively with a team are absolute requirements.

Laboratory Analysts:

Position Overview:

The laboratory analyst, depending on skill set, will perform sample receipt and log in, sample preparation, extractions and analysis using manual, automated and instrumental methods in accordance with standard operating procedures (SOP’s) and recognized EPA/FDA/USP methods.

General Job Responsibilities:

Accepting and receiving samples for analysis

Sample pick up and drop off

Preparing and analyzing samples according to client and regulatory requirements in a very busy and fast-paced laboratory.

Preparing appropriate standards, reference materials and reagents

Properly and thoroughly documenting sample preparation

Calibrating, operating and maintaining laboratory instrumentation

Maintaining instrument log books and run logs

Microbiology, Inorganic and Organic chemistry

Ensure appropriate testing procedures are conducted in compliance Standard Operating Procedures

Generate work lists, upload and enter data

Peer review of data for accuracy and compliance with QA/QC guidelines

Maintain and assure proper inventory of chemicals and supplies

Education and Experience:

Entry level analyst positions - BS/BA in Chemistry or related field is preferred.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Work Location: One location

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