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“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 3239

Remote Work Available: No

Job Summary

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.

Key Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manor.
• Follow Trulieve Policies and Procedures.
• Work directly with the TruHost and Reception to enhance the customer experience.
• Assist customer with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer’s profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.

Additional Responsibilities as Delivery Associate:

• Verify products on the manifests match the products in each delivery before leaving the facility.
• Communicate clearly to the customer, deliver product on time and safely.
• Maintain records for each delivery in accordance with state and federal law, as well as company policy.
• Process orders in the POS system and complete dispensation during each delivery.
• Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.
• Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.
• Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.
• Monitor and evaluate safe work practices and maintain a safe work environment.
• Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.
• Must possess a valid driver’s license and a clean driving record.

Education and Experience

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be at least 21 years of age.
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Additional Requirements

• Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. is a Medical Marijuana Treatment Center that has been granted a license by the Florida Department of Health to cultivate, process, transport, and dispense low-THC cannabis, medical cannabis, and cannabis delivery devices pursuant to Florida Statutes.

JOB SUMMARY:

The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards.

KEY ACCOUNTABILITIES:

• Oversee and perform all functions associated with management and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health and Social Services.
• Administer routine inspections to maintain the accurate inventory of all cannabis products.
• Manage and supervise the activities of dispensary and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees.
• Ensure that all Procedures are updated in store to provide the best practice for staff and patients
• Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
• Ensure Key performance Indicators are captured
• Manage daily financial reporting requirements and oversee all cash handling procedures.
• Develop and maintain a schedule of all dispensary staff
• Communicate any patient incidents or complaints to the Regional Dispensary Manager or Compliance team.
• Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
• Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
• Assist in implementation of the strategic plan to guide the dispensary’s operation and expansion with the direction of the Regional Dispensary Manager
• Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
• Assist in ensuring the dispensary’s compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
• Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.

• Overall management of traceability of retail products

Requirements

• Excellent Oral and written communication skills
• Proficient in Excel, Microsoft Office and Power point
• Clinical or Research experience preferred
• 5 years or more of Retail/Customer Service experience required
• 5 years or more of Management experienced required
• Bachelor’s Degree preferred
• Must be 21 Years of Age
• Must be able to pass a Level 2 Background Check (FBI)

Benefits

Eligible for Medical, Dental, and Vison on the first of the month following 60 days of employment.

401K with employer match

Paid Time Off

Great employee discounts

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. , provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status. In addition to federal law requirements, Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty Health Sciences, LLC’s employees to perform their job duties may result in discipline up to and including discharge.

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. LHS is committed to providing an accessible and barrier-free environment.

Please advise Human Resources if you require accommodation during any part of the recruitment process.

Apply for this job with Liberty Health Sciences

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. is a Medical Marijuana Treatment Center that has been granted a license by the Florida Department of Health to cultivate, process, transport, and dispense low-THC cannabis, medical cannabis, and cannabis delivery devices pursuant to Florida Statutes.

JOB SUMMARY:

The focus of this role is to provide support to all retail managers and staff while ensuring that all retail operations are performing to company standards.

KEY ACCOUNTABILITIES:

• Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health.

• Provide excellent customer service to all patients while also coaching other team members.

• Respect all team members and report all findings to the appropriate manager.

• Administer routine inspections to maintain the accurate inventory of all cannabis products.

• Manage and supervise the activities of patient advocate staff.

• Ensure that all Procedures are updated in store to provide the best practice for staff and patients.

• Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.

• Ensure Key performance Indicators are captured

• Manage daily financial reporting requirements and oversee all cash handling procedures.

• Develop and maintain a schedule of all patient advocate staff

• Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team.

• Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.

• Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.

• Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.

• Assist in ensuring the dispensary’s compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.

• Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.

• Ensure traceability of product is maintained from reception to final sale.

• Receive, check and enter inventory into NAV when shipments arrive.

Requirements

• Excellent Oral and written communication skills
• Proficient in Excel, Microsoft Office and Power point
• Clinical or Research experience preferred
• 3 years or more of Retail/Customer Service experience required
• 1 year or more of Management experience preferred
• Bachelor’s Degree preferred
• Must be 21 Years of Age
• Must be able to pass a Level 2 Background check (FBI)

Benefits

• Eligible for Medical, Dental, and Vison on the first of the month following 60 days of employment.
• 401K with employer match
• Paid Time Off
• Great employee discounts

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. , provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status. In addition to federal law requirements, Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty Health Sciences, LLC’s employees to perform their job duties may result in discipline up to and including discharge.

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. LHS is committed to providing an accessible and barrier-free environment.

Please advise Human Resources if you require accommodation during any part of the recruitment process.

Apply for this job with Liberty Health Sciences

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Description
Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. is a Medical Marijuana Treatment Center that has been granted a license by the Florida Department of Health to cultivate, process, transport, and dispense low-THC cannabis, medical cannabis, and cannabis delivery devices pursuant to Florida Statutes.

Job Summary
The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards

Duties and responsibilities or (Essential Functions)

• Ensure that all communication with potential customers and current patients are meeting company standards.
• Serve as a patient advocate, educator, and customer service representative, and ensure patients are serviced promptly and efficiently.
• Ensure that each patient has a high-quality, valuable, and industry-leading experience when interacting with the company, ensuring that Liberty Health Sciences Florida is positioned as the medical cannabis provider of choice in Florida.
• Fulfill orders properly, including the correct label, patient label and proper packaging procedures are being followed.
• Consult patients and/or dispense the company’s regulated medical cannabis products to qualified patients in accordance with company policy and in accordance with Florida medical cannabis regulations.
• Maintain a professional interaction with both staff members and patients while also participating in team building exercises.
• Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
• Ensure effective communication and teamwork across functional areas and team members to achieve company goals
• Perform weekly inventory counts and report findings to Management
• Report any high-risk complaints to the Head of Retail and the Compliance team
• Thoroughly document all customer complaints and returns
• Ensure 100% traceability of products are maintained from reception to final sale

Qualifications

• Excellent Oral and written communication skills
• Proficient in Excel, Microsoft Office, and Power point
• Clinical or Research experience preferred
• 5 years or more of Retail/Customer Service experience required
• 5 years or more of Management experienced required
• Bachelor’s Degree preferred
• Must be 21 Years of Age
• Must be able to pass a Level 2 Background Check (FBI)

Pay Rate: $14.00 hourly

Benefits

• Great employee discounts

Working conditions

• 
  Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
• Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits

Physical requirements

• The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings
• Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine
• The person in this position must be able to remain in a stationary position when checking in patients or when operating the register
• The person in this position must be able to observe and assess patient entry via cameras and inspect patient ID’s upon entry
• Frequently communicates with other staff via Walkie Talkie or Headset
• Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags
• Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary

Direct reports
N/A

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. , provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status. In addition to federal law requirements, Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty Health Sciences, LLC’s employees to perform their job duties may result in discipline up to and including discharge.

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. LHS is committed to providing an accessible and barrier-free environment.

Please advise Human Resources if you require accommodation during any part of the recruitment process.

Apply for this job with Liberty Health Sciences

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. is a Medical Marijuana Treatment Center that has been granted a license by the Florida Department of Health to cultivate, process, transport, and dispense low-THC cannabis, medical cannabis, and cannabis delivery devices pursuant to Florida Statutes.

JOB SUMMARY:

The focus of this role is to provide support to all retail managers and staff while ensuring that all retail operations are performing to company standards.

KEY ACCOUNTABILITIES:

• Oversee and perform all functions associated with management and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health and Social Services.
• Administer routine inspections to maintain the accurate inventory of all cannabis products.
• Manage and supervise the activities of dispensary staff and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees.
• Ensure that all Procedures are updated in store to provide the best practice for staff and patients
• Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
• Ensure Key performance Indicators are captured
• Manage daily financial reporting requirements and oversee all cash handling procedures.
• Develop and maintain a schedule of all dispensary staff
• Communicate any patient incidents or complaints to the Store Manager, Regional Dispensary Director, or Compliance team.
• Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
• Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
• Assist in implementation of the strategic plan to guide the dispensary’s operation and expansion with the direction of the Regional Dispensary Director
• Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
• Assist in ensuring the dispensary’s compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
• Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
• Ensure 100% traceability is maintained on the product from reception to sale to customer
• Ensure the Compliance team and Head of Retail is notified in the event of a high-risk customer complaint

Requirements

• Excellent Oral and written communication skills
• Proficient in Excel, Microsoft Office and Power point
• Clinical or Research experience preferred
• 3 years or more of Retail/Customer Service experience required
• 3 years or more of Management experienced required
• Bachelor’s degree preferred
• Must be 21 Years of Age
• Must be able to pass a Level 2 Background Check (FBI)

Benefits

• Eligible for Medical, Dental, and Vison on the first of the month following 60 days of employment.
• 401K with employer match
• Paid Time Off
• Great employee discounts

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. , provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status. In addition to federal law requirements, Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Parker Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida, Ltd. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty Health Sciences, LLC’s employees to perform their job duties may result in discipline up to and including discharge.

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. LHS is committed to providing an accessible and barrier-free environment.

Please advise Human Resources if you require accommodation during any part of the recruitment process.

Apply for this job with Liberty Health Sciences

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 1888

Remote Work Available: No

Job Summary

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.

Key Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manor.
• Follow Trulieve Policies and Procedures.
• Work directly with the TruHost and Reception to enhance the customer experience.
• Assist customer with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer’s profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.

Additional Responsibilities as Delivery Associate:

• Verify products on the manifests match the products in each delivery before leaving the facility.
• Communicate clearly to the customer, deliver product on time and safely.
• Maintain records for each delivery in accordance with state and federal law, as well as company policy.
• Process orders in the POS system and complete dispensation during each delivery.
• Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.
• Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.
• Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.
• Monitor and evaluate safe work practices and maintain a safe work environment.
• Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.
• Must possess a valid driver’s license and a clean driving record.

Key Responsibilities Cont

Additional Responsibilities as TruHost:

• Follow Waitly guidelines and TruService Plan.
• Provide excellent customer service by displaying welcoming behaviors.
• Interact with customers waiting in lobby.
• Charge iPads at the end of the shift.
• Clear the wait list of any left-over customer names at the end of the shift.
• Confirm the Waitly notification texts are accurate.
• Assist with cleanliness of the lobby and showroom.

Additional Responsibilities as Reception:

• Follow Waitly guidelines and TruService Plan.
• Keep all office supplies in the reception desk stocked and organized.
• Notify the appropriate person when more supplies are needed before they run out.
• Ensure the lobby television is on and functioning properly.
• Receive all shipments and mail. Notify leadership or management upon receiving them.
• Keep mini fridge stocked with water.
• Verify the customer’s information is accurate and up to date with the customer.
• Notify leadership or management when non-company personal has arrived to complete assigned tasks and sign them in as a visitor.

Additional Responsibilities as Online Support:

• Assist with processing all online orders, including deliveries, within a 2-hour timeframe.
• Ensure the accuracy of product in order prior to POS
• Ensure the ability of patient to purchase product in order prior to POS
• Maintain a sense of urgency and be able to complete tasks with minimal supervision
• Follow and uphold all policy and procedure per SOP
• Follow lawful order of direct supervisor
• Maintain a flexible work schedule by assisting in other departments when needed.

Education and Experience Requirements

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be at least 21 years of age.
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Preferred Experience/Education
Competencies
Required
Additional Minimum Qualifications

• Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

Work Schedule
Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 1886

Remote Work Available: No

Job Summary

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer’s purchase per State regulations, while providing an exceptional customer experience.

Key Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manor.
• Follow Trulieve Policies and Procedures.
• Work directly with the TruHost and Reception to enhance the customer experience.
• Assist customer with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer’s profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.

Additional Responsibilities as Delivery Associate:

• Verify products on the manifests match the products in each delivery before leaving the facility.
• Communicate clearly to the customer, deliver product on time and safely.
• Maintain records for each delivery in accordance with state and federal law, as well as company policy.
• Process orders in the POS system and complete dispensation during each delivery.
• Keep cash and products securely locked in the green bins stored in the trunk of the vehicle.
• Inspect and maintain the delivery vehicles and all related equipment, putting in repair requests with management as necessary to maintain safe operation.
• Relay customer feedback, including concerns, complaints, damaged deliveries, returns, and competitive knowledge whenever it is presented.
• Monitor and evaluate safe work practices and maintain a safe work environment.
• Represent and uphold TruValues while facilitating in store-to-store transfers, patient deliveries, and service requests.
• Must possess a valid driver’s license and a clean driving record.

Key Responsibilities Cont

Additional Responsibilities as TruHost:

• Follow Waitly guidelines and TruService Plan.
• Provide excellent customer service by displaying welcoming behaviors.
• Interact with customers waiting in lobby.
• Charge iPads at the end of the shift.
• Clear the wait list of any left-over customer names at the end of the shift.
• Confirm the Waitly notification texts are accurate.
• Assist with cleanliness of the lobby and showroom.

Additional Responsibilities as Reception:

• Follow Waitly guidelines and TruService Plan.
• Keep all office supplies in the reception desk stocked and organized.
• Notify the appropriate person when more supplies are needed before they run out.
• Ensure the lobby television is on and functioning properly.
• Receive all shipments and mail. Notify leadership or management upon receiving them.
• Keep mini fridge stocked with water.
• Verify the customer’s information is accurate and up to date with the customer.
• Notify leadership or management when non-company personal has arrived to complete assigned tasks and sign them in as a visitor.

Additional Responsibilities as Online Support:

• Assist with processing all online orders, including deliveries, within a 2-hour timeframe.
• Ensure the accuracy of product in order prior to POS
• Ensure the ability of patient to purchase product in order prior to POS
• Maintain a sense of urgency and be able to complete tasks with minimal supervision
• Follow and uphold all policy and procedure per SOP
• Follow lawful order of direct supervisor
• Maintain a flexible work schedule by assisting in other departments when needed.

Education and Experience Requirements

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be at least 21 years of age.
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver’s license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Preferred Experience/Education
Competencies
Required
Additional Minimum Qualifications

• Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

Work Schedule
Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 1884

Remote Work Available: No

Job Title: Shift Supervisor

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

JOB SUMMARY

As a Shift Supervisor, you will support and partner with the General Manager and Assistant Managers to motivate and mentor retail team members. This will be the most important and primary aspect to your position. You will be inspiring a team of great people committed to creating a welcoming environment and making Trulieve the #1 dispensary. The Retail Shift Supervisor must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.

KEY DUTIES AND RESPONSIBILITIES

• Supervisory and lead responsibilities in the retail setting to support the General Manager and Assistant Managers.
• Provide management and administrative support to the General Manager and Assistant Managers.
• Lead by example in providing strong customer service and driving sales to meet daily sales goals.
• Working knowledge of retail business operations including management of payroll and controlling expenses such as shrink and cash shortages.
• Adhere to all cannabis state-specific regulations and laws, execute, and enforce compliance efforts.
• Support and partner with management on all functions of the business.
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Ability to assist with customer and employee issues, including but not limited to returns, exchanges, complaints, suggestions, and compliments.
• Administrative duties to include working with POS system and reporting.
• Advanced product knowledge, with ability to disseminate to and mentor associate staff members.
• Ability to follow all SOPs in the dispensary environment across all departments.
• Thorough knowledge, and ability to train all state specific SOPs to the staff.
• Balancing cash registers and cash handling duties.
• Support and partner with store management team on employee communication and recognition to promote positive team interactions.
• Involved in entire training of new employee process, as well as ongoing training and development of associate staff.
• Create and maintain a positive work environment on the sales floor and amongst all team members by approaching the job with a positive attitude.
• Participate in ongoing education and professional development opportunities.
• Seek to improve, learn, and progress throughout employment as well as encouraging others on the team to do so.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

SKILLS AND QUALIFICATIONS

• Minimum of an associate degree is preferred.
• Must be at least 21 years of age.
• Must have prior cash handling experience.
• Management experience, preferably in retail and/or customer service area is a plus.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Highly motivated, confident, high-energy; flexible and adaptable to changing priorities.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Strong attention to detail; time-management, prioritization, and organizational skills.
• Must possess the ability to train, develop and evaluate a patient consultant team.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be computer literate.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver’s license and a clean driving record.
• Must be able to pass a level comprehensive background record check and drug screening.

ADDITIONAL MINIMUM QUALIFICATIONS

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve’s objective in serving our patient base with excellent customer service.

PHYSICAL REQUIREMENTS

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE

40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 1885

Remote Work Available: No

Job Title: Shift Supervisor

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

JOB SUMMARY

As a Shift Supervisor, you will support and partner with the General Manager and Assistant Managers to motivate and mentor retail team members. This will be the most important and primary aspect to your position. You will be inspiring a team of great people committed to creating a welcoming environment and making Trulieve the #1 dispensary. The Retail Shift Supervisor must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.

KEY DUTIES AND RESPONSIBILITIES

• Supervisory and lead responsibilities in the retail setting to support the General Manager and Assistant Managers.
• Provide management and administrative support to the General Manager and Assistant Managers.
• Lead by example in providing strong customer service and driving sales to meet daily sales goals.
• Working knowledge of retail business operations including management of payroll and controlling expenses such as shrink and cash shortages.
• Adhere to all cannabis state-specific regulations and laws, execute, and enforce compliance efforts.
• Support and partner with management on all functions of the business.
• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Ability to assist with customer and employee issues, including but not limited to returns, exchanges, complaints, suggestions, and compliments.
• Administrative duties to include working with POS system and reporting.
• Advanced product knowledge, with ability to disseminate to and mentor associate staff members.
• Ability to follow all SOPs in the dispensary environment across all departments.
• Thorough knowledge, and ability to train all state specific SOPs to the staff.
• Balancing cash registers and cash handling duties.
• Support and partner with store management team on employee communication and recognition to promote positive team interactions.
• Involved in entire training of new employee process, as well as ongoing training and development of associate staff.
• Create and maintain a positive work environment on the sales floor and amongst all team members by approaching the job with a positive attitude.
• Participate in ongoing education and professional development opportunities.
• Seek to improve, learn, and progress throughout employment as well as encouraging others on the team to do so.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

SKILLS AND QUALIFICATIONS

• Minimum of an associate degree is preferred.
• Must be at least 21 years of age.
• Must have prior cash handling experience.
• Management experience, preferably in retail and/or customer service area is a plus.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Highly motivated, confident, high-energy; flexible and adaptable to changing priorities.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Strong attention to detail; time-management, prioritization, and organizational skills.
• Must possess the ability to train, develop and evaluate a patient consultant team.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be computer literate.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver’s license and a clean driving record.
• Must be able to pass a level comprehensive background record check and drug screening.

ADDITIONAL MINIMUM QUALIFICATIONS

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve’s objective in serving our patient base with excellent customer service.

PHYSICAL REQUIREMENTS

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE

40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

“Trulieve Grows One Patient at a Time”

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Requisition ID: 1337

Remote Work Available: No

Job title: General Manager- Retail

Status: Full-Time

Position Summary:

At Trulieve, we are in the business of improving people’s lives. We bring our purpose to life by creating life-enhancing experiences in the communities we serve, navigating our business lines with excellence, and dedicating ourselves to shaping the future of cannabis as a leading healthcare solution. As a team that connects, enlightens, and empowers, Trulieve is looking for people who are inspired by our vision and wish to grow with us as we continue our national expansion. If you too would like to improve people’s lives, we’d like to learn more about you.

DUTIES & RESPONSIBILITIES:

As a General Manager, you will be a motivator and mentor with experience leading 20+ employees, as you will be inspiring a team of great people committed to creating a welcoming environment and making Trulieve the #1 dispensary. The Retail General Manager must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.

• Ensure maximum profitability and sales growth in all store functions by managing expense budgets, including deposits, accounts receivable, and profit and loss.
• Direct daily operations with full P&L responsibility at the store-level.
• Seek out new and innovative ways to increase business.
• Maintain quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving any complaints.
• Utilize management information tools and analyze financial reports to identify and address trends and issues in store performance.
• Coordinate with the Trulieve retail ops, procurement and marketing team to understand the success of promotions, coupons, etc. and to recommend future promotions and sales.
• Perform inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.
• Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.
• Review dispensary environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching to the team and take action to achieve operational goals.
• Train and develop direct reports to ensure successful growth month-over-month.
• Develop the store management team to deliver legendary customer service and patient care.
• Responsible for continued employee professional development and appreciation.
• Identify and address staff training and needs.
• In conjunction with Human Resources, oversee the recruiting, interviewing and hiring process to build a team to deliver legendary customer service and patient care Develop staff to achieve their full potential.
• Develop and lead daily, weekly and monthly all team meetings and managers meetings.
• Oversee schedule for the retail staff on a weekly basis including team member time-off.
• Maintain a positive attitude and instill the same in others to promote teamwork.
• Manage through challenging events to keep dispensary operating above standards.
• Manage with integrity, honesty, and knowledge that promotes culture, values and the mission of Trulieve.
• Participate in ongoing education and professional development opportunities.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by corporate management teams.

QUALIFICATIONS:

• At least 21 years of age and authorized to work in the US.
• Must successfully pass state law requirements to obtain applicable licensure and credentials.
• Proper employment documentation; reliable transportation and valid driver’s license.
• 5+ years of experience in General Manager roles in a retail, hospitality, and/or sales setting is required-or equivalent.
• Cannabis experience strongly preferred.
• If necessary, ability to work 7 days per week (including holidays) and to be flexible with schedule.
• Previous success managing a location with P&L responsibility is required.
• Experience with recruiting, hiring, and team development is required.
• Experience with frequent interaction with customers, fulfilling the requests of customers, and taking responsibility for addressing customer issues, questions or suggestions.
• Ability to manage multiple projects, set priorities and meet deadlines, as well as strong conflict management skills.
• Knowledge of or willingness to learn state-specific cannabis laws and regulatory compliance is required.
• Strong organizational skills and ability to multi-task.
• Knowledge of office management systems and procedures.
• Proficiency using MS Office applications.
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
• Detail oriented with an eye on process optimization.
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
• Must have the ability to push, pull, or lift a minimum of 10 pounds if relevant to job duties listed above.
• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day.
• Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
• Excellent communication skills and leadership both verbally and through written media
  
  • Must be able to handle constructive criticism and guidance and offer the same to others in the department.
  • Ability to articulate job goals in a manner in order to complete effectively the first time.
• Environmental Requirements and Exposure, depending on work location:
  
  • Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.

EDUCATION:

• Associate’s or Bachelor’s degree is desirable.
• Minimum High School or G.E.D equivalent is required.

• 
  The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Trulieve management.

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.