Cannabis Hemp Products Customer Service Representative Jobs

Highly Concentr8ed is a manufacturer and distributor of hemp derived cannabinoid products. Join our mission to deliver the highest quality products at the most affordable pricing with guidance every step of the way.

We are currently seeking a team member to help full time as a Customer Service Representative.

Our ideal candidate is eager to learn and ready to become a core member of the team. We are looking for individuals with high motivation and a desire to grow with us. We want well rounded and balanced people who think outside the box in order to achieve goals. Consider this a start your career in the space and build your foundation for success. As we continue to grow, there will be significant opportunity to advance and climb the ladder.

Customer Service Representative will be responsible for:

• Attention to detail is a strict requirement
• Becoming an HC8 Products expert
• Answer incoming chats
• Answer incoming phone calls
• Responding to CS cases on Zendesk
• Responding to wholesale clients via email / phone calls
• Send out invoices to retail / wholesale clients
• Reaching out to clients for order edits / updates
• Verify customer order information by reaching out to customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Must be able to meet Customer Service quotas, such as closing cases out within the time frames given
• Complete miscellaneous administrative tasks within the time frames given such as data entry, research, presentations, ect.
• Handle social media customer service requests
• Help grow social media accounts through interactions with others on social media when time permits

Ideal Candidates should have:

• 1+ years of experience in the cannabis industry

• 1+ years experience in customer service is a must

• Has knowledge about the hemp & cannabis industry

• **Attention to detail is a strict requirement**
• Experience with handling and growing social media accounts is a plus
• Experience in sales is a plus

Hours Required: 9am - 5pm, Monday thru Friday.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sarasota, FL 34237: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Apply for this job with Concentr8

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Highly Concentr8ed is a manufacturer and distributor of hemp derived cannabinoid products. Join our mission to deliver the highest quality products at the most affordable pricing with guidance every step of the way.

We are currently seeking a team member to help full time as a Customer Service Representative.

Our ideal candidate is eager to learn and ready to become a core member of the team. We are looking for individuals with high motivation and a desire to grow with us. We want well rounded and balanced people who think outside the box in order to achieve goals. Consider this a start your career in the space and build your foundation for success. As we continue to grow, there will be significant opportunity to advance and climb the ladder.

Customer Service Representative will be responsible for:

• Becoming an HC8 Products expert
• Answer incoming chats
• Answer incoming phone calls
• Responding to CS cases on Zendesk
• Responding to wholesale clients via email / phone calls
• Send out invoices to retail / wholesale clients
• Reaching out to clients for order edits / updates
• Verify customer order information by reaching out to customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Must be able to meet Customer Service quotas, such as closing cases out within the time frames given
• Complete miscellaneous administrative tasks within the time frames given such as data entry, research, presentations, ect.
• Handle social media customer service requests
• Help grow social media accounts through interactions with others on social media when time permits

Ideal Candidates should have:

• 1+ years of experience in the cannabis industry

• 1+ years experience in customer service is a must

• Has knowledge about the hemp & cannabis industry

• **Attention to detail is a strict requirement**
• Experience with handling and growing social media accounts is a plus

Hours Required: 9am - 5pm, Monday thru Friday.

Job Type: Full-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sarasota, FL 34237: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Apply for this job with Concentr8

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Highly Concentr8ed is a manufacturer and distributor of hemp derived cannabinoid products. Join our mission to deliver the highest quality products at the most affordable pricing with guidance every step of the way.

We are currently seeking a team member to help full time as a Customer Service Representative.

Our ideal candidate is eager to learn and ready to become a core member of the team. We are looking for individuals with high motivation and a desire to grow with us. We want well rounded and balanced people who think outside the box in order to achieve goals. Consider this a start your career in the space and build your foundation for success. As we continue to grow, there will be significant opportunity to advance and climb the ladder.

Customer Service Representative will be responsible for:

• Answer incoming chats
• Answer incoming phone calls
• Responding to CS cases on Zendesk
• Responding to wholesale clients via email / phone calls
• Send out invoices to retail / wholesale clients
• Reaching out to clients for order edits / updates
• Verify customer order information by reaching out to customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Must be able to meet Customer Service quotas, such as closing cases out within the time frames given
• Complete miscellaneous administrative tasks within the time frames given such as data entry, research, presentations, ect.

Ideal Candidates should have:

• 1+ years of experience in the cannabis industry

• 1+ years experience in customer service is a must

• Has knowledge about the hemp & cannabis industry

• **Attention to detail is a strict requirement**

Hours Required: 9am - 5pm, Monday thru Friday.

Job Type: Full-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sarasota, FL 34237: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Apply for this job with Concentr8

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Highly Concentr8ed is a manufacturer and distributor of hemp derived cannabinoid products. Join our mission to deliver the highest quality products at the most affordable pricing with guidance every step of the way.

We are currently seeking a team member to help full time as a Customer Service Representative.

Our ideal candidate is eager to learn and ready to become a core member of the team. We are looking for individuals with high motivation and a desire to grow with us. We want well rounded and balanced people who think outside the box in order to achieve goals. Consider this a start your career in the space and build your foundation for success. As we continue to grow, there will be significant opportunity to advance and climb the ladder.

Customer Service Representative will be responsible for:

• Answer incoming chats
• Answer incoming phone calls
• Responding to CS cases on Zendesk
• Responding to wholesale clients via email / phone calls
• Send out invoices to retail / wholesale clients
• Reaching out to clients for order edits / updates
• Verify customer order information by reaching out to customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• MUST be able to meet Customer Service quotas, such as closing cases out within the time frames given
• Complete miscellaneous administrative tasks within the time frames given such as data entry, research, presentations, ect.

Ideal Candidates should have:

• 1+ years of experience in the cannabis industry
• 1+ years experience in customer service is a must
• Has knowledge about the hemp & cannabis industry
• **Attention to detail is a strict requirement**

Hours Required: 9am - 5pm, Monday thru Friday.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sarasota, FL 34237: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Apply for this job with Concentr8

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.