We know of 2 jobs at Wildflower Brands as of April 2024, including roles such as Customer Service Supervisor - Retail, and Account Manager (Orange County).
More than 30+ days
At City Cannabis, we are passionate about sharing our knowledge and expertise with the canna-
curious, the experienced users, as well as those looking to rediscover cannabis in the legal market.
Everyday, we are learning more about how cannabis can help people unwind. In the new world of
legal cannabis, our vision is shaped by a desire to erase the stigma and change the perceptions
around cannabis and its consumers.
City Cannabis Co. currently has 4 store locations in Canada.
The Opportunity:
We are looking for an experienced and knowledgeable Customer Service Supervisor (Retail) who
can efficiently run the daily operations of our business and provide excellent service to our
valued customers.
Responsibilities:
- Direct and supervise employees engaged in sales or cashier duties, or in performing
services for customers.
- Independently assign employees to duties as required in the day-to-day operations.
- Provide excellent customer service by greeting and assisting customers, and responding to
inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality
goods at all times.
- Enforce safety, health, and security rules; Perform work activities of subordinates, such as
cleaning and organizing shelves and ensuring that displays meet the visual standards of the
store.
- Process payments via cash, credit or debit card and deal with returns of merchandise as per
company rules & policies.
- Prepare End-of-Day reports for management, including daily sales volumes, product
information, personnel matters such as staff endorsements, customer feedback and
complaints.
- Opening and closing operations.
- Facilitate customer returns both at store level as well as with wholesalers.
- Communicate with Licensed Sales Representatives at store level to identify future training
opportunities.
- Build customer retention by coaching new hires to remember guests’ names.
- Responsible for Cannabis Registry accuracy and security of product displays.
- Leading pre-shift huddles to increase product/industry knowledge (groups of 12+ people).
- Be able to lead an inventory if necessary.
Required Experience/Skills:
- Mandatory: BC Cannabis Worker Security Verification
- 2 Years or more in Customer Service Supervisor roles
- 5+ years in Customer Service setting
- Previous experience in legal retail cannabis store for 6 months or more
- Must be able to supervise 12+ staff members (incl. retail sales persons and sales clerks,
cashiers; hosts/security; back of house staff), with an overall team of 30+ diverse
personalities
- Required to work multiple sales floor positions as business dictates and direct reports to do
the same in periods of high volume.
Preferred Experience/Skills:
- Train new sales staff, monitor their performance and report to management
- Cannabis specific accreditations and certifications (CanSell, CannaReps, or similar courses).
- Serving It Right certificate.
- Vast knowledge of Cannabis history, anatomy biochemical composition, extractions,
methods of consumption and appropriate portion control/dosage.
- Ability to memorize an extensive number of constantly changing product lineup, including
cannabis flower, concentrate, edible and topical products from various brands
- Confident understanding of federal and provincial cannabis regulations, risks and harms of
cannabis, able to clearly communicate to clients basics of responsible use.
About you:
- Must be available to work shifts on Friday and/or Saturday evenings 6 times per
month!
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing and walking for extended periods
- Able to lift 50+ lbs
- Effective interpersonal skills
- Flexibility; Accurate
- Team player
- Excellent oral and written communication
- Client focused
- Reliable
- Highly organized
- Multi-tasking abilities
- Tech-savvy
Security and Safety:
- BC Cannabis Worker Security Verification (mandatory)
- 19+ years of age
Wage:
$20.25 hourly for 40 hours per week
Position Type:
Permanent, Full time
Working Schedule:
Day time, Evenings, Weekends.
Starting Date:
As soon as possible
Benefits:
Medical, Dental, Optical benefits, Vacation Match program, Employee Discount
Education:
Secondary (high) school graduation certificate
Contact details:
City Cannabis Co.
651 Robson St, Vancouver, BC V6B 2B9
Email: [email protected]
***No phone calls please***
We would like to thank everyone for applying, however, due to the volume of applications received
only those moving forward to the interview process will be contacted. We welcome applications from
everyone irrespective of gender and ethnic group however, as members of ethnic minority groups
such as aboriginals, youth and new immigrants are currently under-represented at this level of post,
we would encourage applications from members of these groups. Selection will be based on merit
alone.
Apply for this job with Wildflower Brands
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Wildflower Brands
Orange County based position
Outside Sales Representative
Wildflower Brands, a premier Brand in the fast growing US Cannabis Industry is seeking an additional outside Sales Team member to manage our fast growing Cannabis based business in our Southern California retail stores.
Outside Sales Representative experience in the cannabis, liquor, medical or wellness fields is preferred, but we will train the right person for the opening in our company that has been created by our rapidly growing Cannabis business. Wildflower is expanding it's presence in the traditional retail market with our hemp based CBD products.
We are seeking applicants with the following experience, but will train the right candidate.
Experience Making In Person Sales Calls on Retail Stores
Understands Efficient Geographic Routing of Sales Calls
Mid Level or Better Sales Training and Sales Skills
Sales Report Preparation
Expense Report Preparation
Excellent Customer Service Skills
Comfortable entering a high end retailer as well as a cannabis dispensary
CRM Entry Experience as well as other web-based platforms
Microsoft Office Programs especially Excel
If you are looking for a fast paced, growing company that provides an excellent working environment, then send us your resume. This is a full time position with the opportunity to grow with our fast growing, Publicly Traded Company.
www.wildflowerus.com
www.wildflowerbrands.co
CSE: SUN OTC: WLDFF
Job Types: Full-time, Commission
Salary: $60,000.00 /year
Experience:
- relevant: 1 year (Preferred)
- Sales: 4 years (Preferred)
- Outside Sales: 1 year (Preferred)
Additional Compensation:
- Commission
- Bonuses
- Other forms
Work Location:
- On the road
Benefits:
- Paid time off
- Other
Paid Training:
- Yes
Management:
- Key Leader
Job Duties:
- Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
- Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty
- Other duties as requested
This Job Is Ideal for Someone Who Is:
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
Schedule:
- Monday to Friday
Apply for this job with Wildflower Brands
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.